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Quality Inn West Columbia - Cayce

2.5 star property

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Photo gallery for Quality Inn West Columbia - Cayce

A breakfast bar with a variety of food options, a coffee machine, and a seating area with a view.
Egyptian cotton sheets, premium bedding, pillow-top beds, desk
A multi-story hotel with a covered entrance, balconies, and a parking area.
A vending machine with a tropical beach mural, an ice cube dispenser, and a Coca-Cola vending slot.
A multi-story hotel with a flat roof, balconies, and a parking lot.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3020 Charleston Hwy, West Columbia, SC, 29172
  • Place, Three Rivers Greenway
    ‪3 min drive‬
  • Place, South Carolina State Farmers Market
    ‪4 min drive‬
  • Place, Riverbanks Zoo and Garden
    ‪9 min drive‬
  • Airport, Columbia, SC (CAE-Columbia Metropolitan)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking

A hotel room with a bed, two bedside lamps, a chair, a desk, and a bathroom visible through an open door.

Standard Room, 1 King Bed, Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, two bedside lamps, a chair, a desk, and a bathroom visible through an open door.

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a green wall, a brown armchair, and a patterned carpet.

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Smoking

A hotel room with two beds, a green wall, a brown armchair, and a patterned carpet.

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Smoking

A hotel room with a bed, a chair, a nightstand with lamps, and a door.

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a chair, a nightstand with lamps, and a door.

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a chair, a nightstand with lamps, and a door.

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Queen Beds, Nonsmoking

A hotel room with two beds, a green wall, a brown armchair, and a patterned carpet.

2 Queen Beds, Nonsmoking

  • 20 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Quality Inn West Columbia - Cayce

Along with a nightclub, this hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities and a 24-hour front desk.
Quality Inn West Columbia - Cayce offers 57 accommodations with complimentary bathrobes and a hairdryer. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium cable channels and first-run films. Bathrooms include baths or showers and complimentary toiletries.

This West Columbia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Guests aged under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn West Columbia - Cayce. During your stay, you'll be connected to a shopping centre and close to Williams Brice Stadium. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym
  • 10 minutes by car from University of South Carolina and 13 minutes from Riverbanks Zoo and Garden
Quality Inn West Columbia - Cayce offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Free breakfast is served daily. A nightclub, barbecue grills, and a vending machine are also featured at the family-friendly Quality Inn West Columbia - Cayce. Free self parking is available.

Smoking is allowed in designated areas at this West Columbia hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Air hockey
  • Billiards/pool table
  • Bingo
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Foosball table
  • Games
  • Gym
  • Karaoke
  • Nightclub
  • Seasonal outdoor pool
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Windsurfing
  • Wine tours

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • First-run films

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Country Hearth Inn Cayce Columbia Hotel
Country Hearth Inn Columbia Hotel
Country Hearth Inn Cayce Columbia
Country Hearth Inn Cayce

Quality Inn West Columbia - Cayce Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 145 out of 493 reviews
Rating 8 - Good. 129 out of 493 reviews
Rating 6 - Okay. 83 out of 493 reviews
Rating 4 - Poor. 66 out of 493 reviews
Rating 2 - Terrible. 70 out of 493 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Staff were very nice. Easy parking.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Madeline

Liked: Cleanliness, staff & service
Staff was friendly, helpful. Property looked worn, though painted and all, our room had a few bugs. Breakfast was good.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

William

Liked: Cleanliness
There were nothing really good or bad about the hotel, I,ve stayed in better and worse than this.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Sivonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff was professional and friendly
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Robert

There’s some refurbishment happening around the hotel, so here’s hoping this Quality Inn gets a new fresh look soon.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Enjoy my stay
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Basic and affordable. Location was not my favorite, but the staff was helpful and the room was clean
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Rodney

Liked: Staff & service
Disliked: Property conditions & facilities
The property is in poor condition
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Mirna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Evelyn

Disliked: Cleanliness, amenities, property conditions & facilities
Old and dirty
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Hunter

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Ayanna

Disliked: Cleanliness, amenities, property conditions & facilities
The room was raggedy and filthy. The comforters had brown stains on them and the furniture was dirty.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

mark

Liked: Staff & service, amenities, property conditions & facilities
Everything was good. I did have to wait a minute to check in. Other guests had not received their deposit back and was trying to get attendent to assist. I have not received my credit either for the $40 deposit to date.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

kay

Liked: Staff & service
Disliked: Property conditions & facilities
Parking easy and safe. Road has potholes. Breakfast was fresh. Room is very old. Cobwebs in corners and ceiling. Carpet was terrible. Bed was comfortable. I felt it should not be on hotels com.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the breakfast was very good. It was in a good location and I had a couple of options within walking distance for drinks and dinner. The staff at the front desk were very nice and helpful
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location. Great breakfast. Comfortabble room.
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Randy

Liked: Staff & service
Disliked: Cleanliness, amenities
First room smelled like wet dog. Second room had spiders in shower and hair all over floor.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Evelyn

Disliked: Cleanliness
It was not a clean room. Fliters in heat/air conditioner was filthy. Dust everywhere and carpet not clean. Breakfast was ok.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

carl

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel sits on the interstate. Lots of road and truck noise. Tons of noise from other rooms like walking and music. The rooms are very old and aged. There was no smell but did not seem clean. I do not know how this hotel had a 7.0 rating. It is not even close. The staff was very nice. The towels were good. The breakfast bar was actually pretty good.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities
Clean rooms, nice staff
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Justin

Liked: Cleanliness, staff & service
Great place to stay. Doors leak warm air in and light
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Niki

Disliked: Cleanliness, amenities
Forget about tbe breakfast, you do not want to eat here. Roaches and bedbugs in the room. As soon as we noticed I requested a refund from the property owner. He didn't bat an eye and refunded our money.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Debohra

Liked: Cleanliness, staff & service
Ideal location. Staff was accommodating and courteous. Facility is older but room was clean and the bed was comfortable which was all I needed to sleep and get back on the road,
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Catherine

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We did the check-in process, which was easy however, by time we made it to the room we were not even in the ring for five minutes before going back downstairs to check out due to the room condition. The front desk lady was so accommodating, trying her very best to handle our situation and was working with us since we did book. The third-party got on the phone and had to play a little bit of phone tag between the site looking through and the hotel directly.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Genevieve

Liked: Cleanliness, property conditions & facilities
Comfortable room with good breakfast.
Stayed 1 night in Jun 2023