Got there and the room they gave still had unmade beds, like it had been started but not finished. Second room had one king-size bed (we requested two double beds). Finally someone who had a double room but didn't need two beds traded with us. The room did not have a refrigerator, so they had to go find one to put in our room. We were there four nights and the room was never cleaned even though we requested it be cleaned. We had to get fresh towels from the front desk. We were told it would be cleaned on Saturday (the day before we left), but when we returned to the room in the late afternoon, it had not been touched.
I like the hot breakfast but it ainât enough for everyone. If you are like only 1 hour late, youâre not gonna get enough. Housekeeping is not automatic, they want you to request that. I dont know why.
Room was clean. Beds were very comfortable. Bathroom fan did not work. Overhead light was out in the room.
No phone in the room. Facility was quiet. Staff was pleasant but did not address problems. Outdoor patio had very limited seating. Did not clean room which was scheduled. Breakfast options were not very appetizing. Suggest more options. Food was lukewarm. Meh.
The check in went well and staff were helpful, though inexperienced. I had to be relocated immediately as the allocated room smelt of damp and the shower head constantly leaked. The new room was better but missing a fridge and iron. It took an act of congress to get an iron and the iron board had no cover.
I decided to go to the swimming pool. That was a mistake as the pool surround was covered in hair, trash and old, used band-aids.
Finally, i couldnt get hot water to shave the following morning and the breakfast was awful. I opted for an apple to go.
The hotel pictures look great but do not reflect the overall awful experience. Avoid this hotel!!!
Great price but entire hotel needed some love/upkeep with caulking in the bathtub , tightening of handles / bars in the elevator and room . At one point I bet it was beautiful but has age and use . Bed was comfortable and once got past the condition of the shower the water pressure was great. Wonât be back .
The hotel front desk when check in nice but bed bugs hotel got rude once I noticed k moved out and my family tried canceling and they were trying to charge them
Thank God Expedia helped
The room overall was fine. The exceptions were the bathroom. There was no towel rack, appears to have been broken off. The bath area had some mold as seen in the pictures. The bath surround had damage on the wall. And most disturbing was the rhe ceiling had mold right as i entered the room. Also found ice cream in the fridge from previous guest.
The shower was damaged with a lot of mold, there was tape and marks on the ceiling and walls (i am assuming someone had a birthday party in there) and cleanliness was really bad but the bed was extremely comfortable so thats a plus! I had a homeless person come up to me to ask for food/money outside when i left in the morning but the area seems not too bad.
If you are renting a room here from the surrounding counties or the same county, you have to have a $200 cash deposit...??? This property is close to Columbia which is where we like to shop. We were having work done on our apartment over the weekend, so we decided to stay here. Thank God I had $200 cash on me because there is no mention of this online, which is where I booked the room. Sleep wasn't great either. People above us were stomping across the floor between the hours of midnight and 3 am. Also the woman across the hall from us was going in and out her room all night long with slamming her room door. She was also letting her infant child run up and down the hall by herself in the wee morning hours screaming. Instead of the $200 cash deposit the staff should just go check the rooms before checkout. I won't stay here again.