Tru By Hilton Columbia Downtown

2.5 star property

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Photo gallery for Tru By Hilton Columbia Downtown

Terrace/patio
Lobby
Lobby
Restaurant
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
400 Gervais Street, Building 2, Columbia, SC, 29201
  • Place, South Carolina State Museum
    ‪1 min walk‬
  • Place, EdVenture Children's Museum
    ‪1 min walk‬
  • Place, University of South Carolina
    ‪11 min walk‬
  • Airport, Columbia, SC (CAE-Columbia Metropolitan)
    ‪11 min drive‬

Room options

Room, 1 King Bed

8.8 out of 10
Excellent
(30 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(48 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru By Hilton Columbia Downtown

Hotel with free breakfast, near University of South Carolina
Along with a fitness centre, this hotel has self parking and a business centre. Free breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk.
Recreational amenities at the hotel include a fitness centre.
During your stay at Tru By Hilton Columbia Downtown, you're just a quick walk from South Carolina Confederate Relic Room and Military Museum. You'll find features such as free breakfast and free WiFi in public areas, plus a gym.
  • Free breakfast served daily
  • Free Wi-Fi in some public areas
  • Self-parking available for a fee
  • Amenities include a business centre and a car charging station
  • On-site recreation includes a gym
  • Just a 2-minute drive from University of South Carolina and 13 minutes from Fort Jackson
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. For a fee, parking is available.
Guests are served a free breakfast daily.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 12 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Business services

  • Business centre

Policies

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Weight limit: 75 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 12 per day (in/out privileges)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

Property is also known as

Tru By Hilton Columbia
Tru By Hilton Columbia Downtown Hotel
Tru By Hilton Columbia Downtown Columbia
Tru By Hilton Columbia Downtown Hotel Columbia

Tru By Hilton Columbia Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 370 out of 481 reviews
Rating 8 - Good. 71 out of 481 reviews
Rating 6 - Okay. 21 out of 481 reviews
Rating 4 - Poor. 10 out of 481 reviews
Rating 2 - Terrible. 9 out of 481 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Carl

Stayed 1 night in Oct 2025

10/10 Excellent

Honour, College Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean but sterile, no personality. There is not enough parking; guests have to park on the streets and a lot double parked in the hotel lot. And we were on the 7th floor and there was a noise similar to air conditioner running on the top of the building. Couldn’t sleep!
Stayed 1 night in Oct 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

The breakfast was the best I have ever had at a hotel. Lots of options, including healthy ones.
Stayed 3 nights in Sep 2025

10/10 Excellent

Christi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Roy

Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Stayed 1 night in Sep 2025

8/10 Good

Adekunle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Andrea, Florence

Stayed 2 nights in Sep 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms- property looks brand new
Stayed 1 night in Sep 2025

10/10 Excellent

Quincy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two thumbs up. Great experience all around.
Stayed 1 night in Sep 2025

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about the Hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Toddraya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
It was clean the staff was very friendly and the breakfast was tremendous look forward to going back.
Stayed 4 nights in Sep 2025

10/10 Excellent

VICTORIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Christian

Stayed 1 night in Sep 2025

10/10 Excellent

RYAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

tevin

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

FRANK

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Hotel Stay

Upon chucking in a young man was at the counter talking to another while a female was waiting on another couple. The two were looking at their phones and talking so I said can I check in please. He said, I’ll be with you in a minute. Then he walked off not to inform me he would return, he didn’t say anything but looked at his cell phone. After the girl helped the couple she immediately help me with checking in. She even provided a bag with two water, she was great. However, not only will you pay for your room, we found out we had to pay for parking at $12 a night which is totally unacceptable.
Stayed 1 night in Sep 2025

10/10 Excellent

LISA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to University, staff is lovely, room is beautiful and clean
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great clean place
Stayed 4 nights in Jul 2025

10/10 Excellent

Carlos

Stayed 1 night in Sep 2025

4/10 Poor

April

Disliked: Cleanliness, staff & service, property conditions & facilities
Refrigerator leaked and got my suitcase and clothes all wet. Only one elevator worked and waited a long time to get up and down to the room. Only one staff checking in and waited 20-30 minutes to check in. The breakfast was gross, eggs and French toast was rubbery. They only clean your room every other day and wouldn’t bring us new towels after using all the towels to dry the floor. Only thing we liked was the Starbucks across the street and how large the room was.
Stayed 1 night in Jul 2025

10/10 Excellent

Dana, Summerville

Stayed 1 night in Sep 2025