The rooms are clean but sterile, no personality. There is not enough parking; guests have to park on the streets and a lot double parked in the hotel lot. And we were on the 7th floor and there was a noise similar to air conditioner running on the top of the building. Couldnât sleep!
Upon chucking in a young man was at the counter talking to another while a female was waiting on another couple. The two were looking at their phones and talking so I said can I check in please. He said, Iâll be with you in a minute. Then he walked off not to inform me he would return, he didnât say anything but looked at his cell phone. After the girl helped the couple she immediately help me with checking in. She even provided a bag with two water, she was great.
However, not only will you pay for your room, we found out we had to pay for parking at $12 a night which is totally unacceptable.
Refrigerator leaked and got my suitcase and clothes all wet. Only one elevator worked and waited a long time to get up and down to the room. Only one staff checking in and waited 20-30 minutes to check in. The breakfast was gross, eggs and French toast was rubbery. They only clean your room every other day and wouldnât bring us new towels after using all the towels to dry the floor. Only thing we liked was the Starbucks across the street and how large the room was.
The hotel is immaculate! Everything is so clean and new. The breakfast in the morning was delicious!!! Definitely NOT your typical free breakfast! Had many hot items including a breakfast taco bar that amazing!