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Best Western Hilliard Inn & Suites

2.5 star property

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Photo gallery for Best Western Hilliard Inn & Suites

Relax in our spacious lobby with plush seating, a fireplace, and a flat-screen TV.
Welcome to Best Western, where guests can enter through a covered walkway to the hotel's entrance.
Welcome to our lobby, featuring a reception desk, comfortable seating area, and decorative art pieces.
A utility meter is mounted on the wall, connected to a hose.
Relax in a stylish room with a large bed, sofa, and desk, offering a comfortable space to unwind.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
3831 Park Mill Run Drive, Hilliard, OH, 43026
  • Ohio State University
    ‪12 min drive‬
  • Schottenstein Center
    ‪13 min drive‬
  • Ohio Stadium
    ‪14 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, pillow-top beds, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

1 bedroom, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

9.8 out of 10
Exceptional
(6 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 bedroom, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Enter a stylish lobby with a polished floor, reception desk, and large glass door.

Best Western Suites

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, (1009)
The price is CHF 99
for 1 room
includes taxes & fees
28 Jul - 29 Jul
Best Western Suites

About this property

Best Western Hilliard Inn & Suites

Hotel in Hilliard with free breakfast and fitness centre
Along with an indoor pool, this hotel has a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Best Western Hilliard Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. LED televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Best Western Hilliard Inn & Suites gets good marks from our customers. During your stay, you'll be close to Heritage Golf Club. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Ohio State University and 14 minutes from Greater Columbus Convention Center
Best Western Hilliard Inn & Suites offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. The business-friendly Best Western Hilliard Inn & Suites also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
Guests are served a free full breakfast daily from 6:30 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hilliard Suites Hotel
Hilliard & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel
Best Western Hilliard Inn & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel Hilliard

Best Western Hilliard Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1006 reviews
Rating 8 - Good. 265 out of 1006 reviews
Rating 6 - Okay. 58 out of 1006 reviews
Rating 4 - Poor. 17 out of 1006 reviews
Rating 2 - Terrible. 26 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mary

Stayed 3 nights in Apr 2025

10/10 Excellent

Casey

Liked: Staff & service, amenities, property conditions & facilities
Clean and close tp everything
Stayed 1 night in Apr 2025

10/10 Excellent

Melanie A

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in the morning was hot and fresh. My room was very very clean. The front desk hotel staff were fantastic!
Stayed 3 nights in Apr 2025

8/10 Good

Suzanne, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was located across the street (walking distance) from a shopping mall with a few dining options, which was very convenient. The room was comfortable and the breakfast was good. I would recommend this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Business traveller
Stayed 1 night in Jan 2025

10/10 Excellent

Krupali

Stayed 1 night in Apr 2025

8/10 Good

Mary

Stayed 4 nights in Mar 2025

8/10 Good

Chris

Stayed 1 night in Apr 2025

8/10 Good

Justin

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and staff was awesome
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Stayed 1 night in Apr 2025

10/10 Excellent

Lynda

Liked: Staff & service, amenities
Family friendly Front desk Guy was EXCEPTIONAL! very friendly & Polite! Breakfast was great and young lady on Over night was very pleasant also! I will stay anytime I’m in the area!
Stayed 2 nights in Mar 2025

4/10 Poor

Layman

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was
Stayed 1 night in Mar 2025

8/10 Good

Keith, Armada

Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and breakfast. Property and rooms were clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Sammie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Victor

Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked that there was no carpet in the rooms.
Stayed 1 night in Mar 2025

8/10 Good

Eilene, Kansas City

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The location of this property is convenient. Good food and shopping for necessities is nearby. The room had been updated with laminate flooring. The bed was good. I was not impressed with the level of cleanliness, but it was okay. Little things like dirt in the corners of the bathroom floor and water rings on the night table convinced me they need a bit more quality in housekeeping.
Stayed 1 night in Mar 2025

10/10 Excellent

Deb

Travelled with partner
Liked: Amenities
Property is fine . Easy check in. Room nice
Stayed 1 night in Mar 2025

10/10 Excellent

Zachary L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised how nice this was for the price. Breakfast was super nice, the king suite was amazing, and in a great area of town. At $99 a night, you won’t find better
Stayed 1 night in Mar 2025

10/10 Excellent

LeAnne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Kayla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with 2 young kids, we had a great experience.
Stayed 1 night in Mar 2025

8/10 Good

JULIE

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were comfortable. Bathroom and room overall were clean. Breakfast had many nice options.
Stayed 1 night in Mar 2025

8/10 Good

Trisha

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I just didn't like how the employee was pushing to be my friend when I first got there. It was creepy...
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025