I definitely would not give this place a five star. Itâs seems to be outdated. Rooms are gloomy to me. The swimming pool was freezing cold. Even after being in it your body would not adjust. It was so cold. Check the water flow valves to see if warm water was coming in. They werenât even on. I had to use the guest laundry room. The washer had a strong odor of mildew. Staff was very polite.
The room was very clean and quiet, staff were courteous and kind, the free breakfast was the best hotel breakfast I have ever had. My only complaint is that our room's shampoo and conditioner bottles were empty so I had to go to the front desk to get some. Overall a really good hotel though.
Michelle was amazing . My bed was uncomfortable and she moved us rooms to make me comfortable. They were very busy and had a high school full of kids there and we never ran out of breakfast food either. I highly recommend.
Place was great!! Staff was very friendly, engaging and helpful. Room was clean, fresh and well kept. Breakfast in the morning was very good too!! Great place to stay!!!
The staff was amazing and so helpful. There was popcorn and cookies for the kids plus coloring books in the lobby which made my kids so happy & kept them busy while we were checking in/out. Breakfast was great. It was quiet and relaxing and the price was fantastic.
This hotel has the hardest working workers i have ever met ! I would be scared of some of the workers though ! Housekeeping I observed talking behind someone's back which the other girl noticed and I felt so bad I tipped her a 20. Kayla was the housekeepers name and she needs to be wrote up for being so rude and she isn't friendly to guests at all smile more she needs too!.. however I want to give a shout out to Amy and Cindy and Michelle . Those 3 deserve a raise !!? Michelle talked to me like she was family and has known me my whole life m Cindy was so sweet always making sure we had everything and I thought check out was at noon and I freaked out cuz it was 1145 ! Michelle winked at me and asked if I needed a little bit and I said no and then I went to floor 3 and saw Cindy and she is like girl you don't have to rush! I felt so much calmer . Amy was just a breath of fresh air and made my morning instantly better once I saw her smile during breakfast. I wish I could of left a good tip but I had a 20 dollar Buckle card I left . Next time I will be giving a generous tip to breakfast and housekeeping and front desk ! See you soon