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Holiday Inn Columbus Dwtn-Capitol Square by IHG

3.0 star property

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Photo gallery for Holiday Inn Columbus Dwtn-Capitol Square by IHG

Breakfast, lunch, dinner served; American cuisine
Exterior
Lobby lounge
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
175 East Town St, Columbus, OH, 43215
  • Place, Ohio Theatre
    ‪6 min walk‬
  • Place, Greater Columbus Convention Center
    ‪17 min walk‬
  • Place, Nationwide Arena
    ‪19 min walk‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room

Standard Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room

8.4 out of 10
Very good
(22 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.4 out of 10
Very good
(34 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(62 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

View from room

Standard Room, 1 Double Bed

7.4 out of 10
Good
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Holiday Inn Express Columbus Downtown by IHG
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, 1,002 reviews
The price is CHF 99
includes taxes & fees
23 Nov - 24 Nov
Holiday Inn Express Columbus Downtown by IHG

About this property

Holiday Inn Columbus Dwtn-Capitol Square by IHG

Hotel with an indoor pool, 5-minute walk to Ohio Theatre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and self parking.
Holiday Inn Columbus Dwtn-Capitol Square by IHG offers 240 accommodations with coffee/tea makers and complimentary newspapers. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Columbus Dwtn-Capitol Square by IHG. During your stay, you're just a quick walk from Columbus Commons. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy American cuisine while dining at Burger Theory
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Columbus Commons and 5 minutes on foot from Ohio Theatre
Holiday Inn Columbus Dwtn-Capitol Square by IHG offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. A 24-hour business centre and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4500 square feet (418 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Columbus Dwtn-Capitol Square by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Columbus hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Burger Theory – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 12 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 5.99 to 25 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Burger Theory

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 4,500 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 75.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.99 to 25.00 per person
  • Self-parking fee: USD 12 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 AM
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Capital Hotel Columbus Downtown Square
Holiday Inn Columbus Downtown Capital Square Hotel
Holiday Inn Capital Square Hotel
Holiday Inn Capital Square
Holiday Inn Columbus Downtown Capital Square Ohio
Holiday Inn Columbus Downtown Capital Square Hotel Columbus
Columbus Holiday Inn

Holiday Inn Columbus Dwtn-Capitol Square by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 480 out of 1008 reviews
Rating 8 - Good. 262 out of 1008 reviews
Rating 6 - Okay. 145 out of 1008 reviews
Rating 4 - Poor. 64 out of 1008 reviews
Rating 2 - Terrible. 57 out of 1008 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ivan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experience

Great service and nice place to stay.
Stayed 1 night in Jul 2025

4/10 Poor

Porsche

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Checkin went smoothly w Victoria. I’ve been having upper respiratory issues and asked about using a vaporizer. She was very helpful telling me that that would set off the smoke alarms. I asked about using Vicks Vapo Shower bomb and she said that would work. Well once I stepped into the shower thankfully I looked up and saw mold was over 1/2 the head. By this time all I wanted was a shower and my bed. Luckily I could change the shower head pattern to avoid the areas of mold. I know not a good idea but I did and went immediately to sleep. I did take a photo and showed the front desk staff in the morning so they could have the issues fixed. Otherwise the room was quiet. Bed soft w plenty of soft pillows. The a/c did make “weird” noises during the night and it didn’t seem to get really cold but then all I wanted to do was crash.
GROSS 🤢🤮
Stayed 1 night in Jul 2025

6/10 Okay

Sarah

Business traveller
Liked: Staff & service
Air conditioner was set to heat and on.... it averaged 66 degrees. I was afraid to adjust it. The unit made all kinds of noises. Coffee machine didn't work. Was replaced within minutes. Refrigerator was broken. Didn't report. Hair found between the sheets.
Stayed 4 nights in Jul 2025

6/10 Okay

John

Business traveller
You get what you pay for.
Stayed 1 night in Jul 2025

10/10 Excellent

Joshual

Stayed 2 nights in Jul 2025

10/10 Excellent

Elayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Emely

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Isioma

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly. Quick in responding to issues. The location is nice.
Stayed 2 nights in Jul 2025

4/10 Poor

Lashana

Travelled with family
Disliked: Staff & service
It started off good but some of the staff including the day time front desk manager are rude. My room had water pouring from the ceiling in the bathroom from the room above. Literally a waterfall and when I called the front desk the response seemed like this wasn’t the first time it happened in that from their tone of voice. The maintenance guy was nice and got us moved to a different room. We were checking out that day but this was early in the morning and we weren’t even up but heard the downpour. While checking out I asked about what can be done because we had things in the bathroom that got wet. Most hotels would have an incident report filled out so guests can file a claim either through them or a third party. Most insurance claims need documentation but Alex the manager was not understanding that’s what I was asking for. Me and another person was having a conversation about the incident and him and another worker chimed in on the conversation that wasn’t with them. We were sitting down with our luggage talking and they inserted themselves into the conversation. I am a travel agent and I would never recommend this property to clients.
Stayed 2 nights in Jul 2025

2/10 Terrible

Justin

Travelled with family
Disliked: Room comfort

I rather stay home

Didn’t like it the beds where hard , we had a toilet that wobble ever time you seat down on it, and also when you flush it makes this loud screeching sound until it fills back up and need to update there tv to smart tv. I also had to keep going downstairs to get my room key to work it stops working every time I left the room very ignoring
Stayed 2 nights in Jul 2025

10/10 Excellent

Bonnie

Travelled with group
Liked: Property conditions & facilities, room comfort
After being disappointed in not getting our show tickets. We just enjoyed our stay
Stayed 1 night in Jul 2025

6/10 Okay

Lindsey

Travelled with partner
Disliked: Amenities, property conditions & facilities
The area was not the best. Rooms were average.
Stayed 1 night in Apr 2025

6/10 Okay

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located

Staff at desk very pleasant. The hotel was in a nice area that was close to everything downtown. The room was nice but the bathroom was very small. The sink and faucet were poorly designed because when you turned the faucet on the water would shoot out onto the top of the sink. I’m not sure why hotels have started removing fans from the bathroom, but they need to reinstall them. The bathroom turned into a rainforest sauna after the first shower, with damp floors, sink, walls. Pillows and bed were comfortable and the room was clean. Aside from the bathroom the only suggestion I would make would be to add lamps with USB ports.
Stayed 1 night in Jul 2025

10/10 Excellent

Kelsie

Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay.

Very happy with my stay and everything, great location, staff, room etc. Pool was a bit too cold for me to enjoy... but kids don't seem to care. Lol. I enjoyed my evening happy hour and meals at the bar and Anthony was very nice and professional whole being the only staff to take care of all the customers there.
Stayed 3 nights in Jul 2025

10/10 Excellent

alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown
Stayed 1 night in Jul 2025

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Week-end Stay.

Place is convenient & clean . Swimming was limited because the water was cold.
Stayed 3 nights in Jul 2025

6/10 Okay

Brandon

Liked: Amenities
Rooms were very humid/damp for some reason.
Stayed 2 nights in Jul 2025

8/10 Good

Ariell

Stayed 1 night in Jul 2025

10/10 Excellent

Lucinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Nellisa

Travelled with family
Liked: Cleanliness

Little overnight stay

When we checked in the desk person was friendly but didn’t really give any info.. ie. What the pool hours were. That’s one of the main reasons we booked this particular location. Unsure of room service, all of that. Overall it was a nice hotel.
Stayed 1 night in Jul 2025