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Holiday Inn Express Columbus Downtown by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Columbus Downtown by IHG

Exterior
Exterior
Free daily buffet breakfast
Standard Room, 2 Queen Beds | Pillow-top beds, desk, laptop workspace, blackout curtains
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Gym
  • Laundry

Explore the area

View in a map
650 South High Street, Columbus, OH, 43215
  • Place, COSI
    ‪3 min drive‬
  • Place, Greater Columbus Convention Center
    ‪4 min drive‬
  • Place, Nationwide Arena
    ‪4 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Standard Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(57 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Pool View

7.4 out of 10
Good
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Room, 1 King Bed, Accessible (Communications, Roll-In Shower) | Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.6 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Pool View

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Pool View

7.8 out of 10
Good
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(26 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Columbus Downtown by IHG

Hotel with free breakfast, near Ohio Theatre
This smoke-free hotel features a fitness centre, a snack bar/deli and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a seasonal outdoor pool are on-site.
Holiday Inn Express Columbus Downtown by IHG offers 59 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves.

This Columbus hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express Columbus Downtown by IHG gets high marks from our customers. During your stay, you're just a quick walk from Shadowbox Live. Enjoy features like free WiFi in public areas, plus a gym and a snack bar/deli.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, laundry facilities and multilingual staff
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Lou Berliner Sports Park and a few minutes from Scioto Audubon Metro Park
Holiday Inn Express Columbus Downtown by IHG offers its guests a fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a business centre on site. A vending machine, an arcade/games room, and multilingual staff are also featured at the business-friendly Holiday Inn Express Columbus Downtown by IHG. For a fee, parking is available.

This 3-star Columbus hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 12.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Downtown Columbus
Comfort Inn Downtown Columbus
Holiday Inn Express Columbus Downtown Hotel
Inn Express Columbus Hotel

Reviews

Holiday Inn Express Columbus Downtown by IHG Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 500 out of 1007 reviews
Rating 8 - Good. 273 out of 1007 reviews
Rating 6 - Okay. 104 out of 1007 reviews
Rating 4 - Poor. 57 out of 1007 reviews
Rating 2 - Terrible. 73 out of 1007 reviews

Reviews

2/10 Terrible

Sherry

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Wh E arrived late and were told we had to wait until they did a nightly audit at 3:00 am . It was around 12:30am when we arrived. Unacceptable so we left and did not stay.i wrote and requested a refund. The place was in a very bad part of town also
Stayed 1 night in Jun 2025

4/10 Poor

Jennifer

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Our toilet broke mid stay and since the hotel was booked they could not offer us another room. The maintenance person left for the day so we were told we would have to use the public restroom in the lobby. We were offered an undisclosed “discount” and when we told the staff this was unacceptable, she said she would speak to a manger and get back to us. She never did. At 1am my husband had to YouTube how to fix the toilet. Very disappointed by the staff at this hotel. Holiday Inn is usually a dependable option. Will not be returning.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are quite large, plenty of room and clean, comfy beds. the pillows were great too! The pool was a nice touch and very refreshing and also clean, breakfast had plenty of variety for us all! We will most likely be back!
Stayed 2 nights in Jul 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was excellent location easy to get to and large room beds were high but comfy.
Stayed 1 night in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
German Village convience
Stayed 1 night in Jun 2025

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
great location for exploring German Village
Stayed 1 night in Jun 2025

10/10 Excellent

James W

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff pleasant and helpful
Stayed 1 night in Jun 2025

8/10 Good

Kaly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pleasant, nice outdoor pool. Good area close to bars/restaurants.
Stayed 1 night in Jun 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

David

Stayed 1 night in Jun 2025

2/10 Terrible

Ross

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not impressed with this place even just at arrival they didnt have someone at the front desk and said please be seated someone will be with you shortly. When i finally got in the room they gave me it was dirty musky smell in the room and the bed sheets had some stains. Asked for a different room and they gave me something else but still hardly any difference in the room. Decided to cancel my stay and choose somewhere else the reviews may look promising on here but they are aful about cleaning this place.
Stayed 1 night in Jun 2025

6/10 Okay

Jessica

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Bill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always like staying here.
Stayed 2 nights in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This by far exceeded my expectations. From the staff at the front desk, the rooms, and amenities were beyonddddd. Thank you for making it such an incredible stay. Much love n respect from the CT
Stayed 5 nights in Jun 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Pool
Stayed 1 night in Jun 2025

10/10 Excellent

Padilla

Super location with comfortable rooms and delicious breakfast
Stayed 2 nights in Jun 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good - parking was limited
Stayed 1 night in Jun 2025

6/10 Okay

Dianne

Liked: Amenities
They charge $12 for parking in an open unprotected lot.
Stayed 1 night in Jun 2025

8/10 Good

Joanna

Stayed 2 nights in Jun 2025

4/10 Poor

Jennifer

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel itself was ok, but listed as having a laundry area and it did not and was one the reasons I picked the hotel along with free breakfast. We do travel ball and needed to wash uniforms and then the last day we left at 7 and still no breakfast when it was suppose to be open at 630. The drain in the bathroom sink was stuck
Stayed 2 nights in Jun 2025

10/10 Excellent

Teresa, Elkhart

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and the staff was friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

royan

Stayed 1 night in Jun 2025

2/10 Terrible

Marjorie

Travelled with family
Zero communication. Had to cancel 2 rooms b/c airplane brokedown. Was told I could get a refund for 2nd night (1st night no b/c they need 24 hours, which I understood). They said their system was down. I get home, not only did they not refund, they have a mystery charge on my credit card (paid thru Expedia) and they don't answer their phones. Now I have to fight and dispute. This deception is unacceptable. Will never stay at Holiday Inn again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Taylor

The coffee at the breakfast area was great
Stayed 1 night in Jun 2025