2/10 – Ungenügend
Berhanu
1. Sept. 2025
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
The stench of stale cigarettes and a musty, unidentifiable odor clung to the air the moment I stepped into the room, so thick it felt like a physical presence. It was a smell that promised sickness, and it delivered. By the second day, a persistent cough had taken root, a constant reminder of the noxious environment. My frustration only compounded when my room key failed, locking me out. I tried calling the front desk, but the phone rang endlessly, a hollow sound in an empty lobby. I saw no staff anywhere. With no other option, I was forced to sit in my car for hours, the helplessness and anger building with every passing minute. When a staff member finally appeared and begrudgingly answered my call, their attitude was dismissive, as if my inconvenience was a personal affront to them. The way they spoke to me was demeaning and cold, a far cry from the welcoming service one expects when paying for a room. This wasn't a relaxing getaway; it was an infuriating ordeal. Every aspect of this stay—from the foul air to the utter lack of care from the staff—made it a complete waste of money. I wouldn't wish this experience on anyone. I don’t recommend anyone
Berhanu
Aufenthalt von 2 Nächten im August 2025
