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Quality Inn & Suites North/Polaris

2.5 star property

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Photo gallery for Quality Inn & Suites North/Polaris

Guests can check in at the reception desk, situated against a textured wall, with a large mirror above and a curved seating area nearby.
Relax in the lobby's curved seating area, featuring a cushioned bench and pillows, beneath a unique chandelier.
Restful retreat with a comfortable bed, patterned bedspread, and convenient nightstand amenities.
Enjoy a meal at our restaurant with a view of the parking lot from the long counter and comfortable chairs.
Enjoy cooking in this well-lit kitchen with a sleek countertop and garden views.

Popular amenities

  • Gym
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
7500 Vantage Dr, Columbus, OH, 43235
  • Polaris Fashion Place
    ‪7 min drive‬
  • Ohio State University
    ‪11 min drive‬
  • Easton Town Center
    ‪12 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(27 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(34 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

7.8 out of 10
Good
(8 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Quality Inn & Suites North/Polaris

Suburban hotel with free breakfast and fitness centre
A fitness centre, coffee/tea in a common area and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-out and free newspapers are on-site.
Quality Inn & Suites North/Polaris offers 92 accommodations with a safe and coffee/tea makers. 27-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites North/Polaris. During your stay, you'll be within walking distance of Highbanks Metro Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, laundry facilities and multilingual staff
  • On-site recreation includes a gym
  • 11 minutes by car from Ohio State University and 12 minutes from Easton Town Center
  • Dogs welcome for a fee
Free breakfast is available daily. Public spaces have free WiFi. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Quality Inn & Suites North/Polaris. Self parking is free.

This Columbus hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn North/Polaris
Quality Inn North/Polaris Columbus
Quality North/Polaris
Quality North/Polaris Columbus
Quality & Suites North Polaris
Quality Inn & Suites North/Polaris Hotel
Quality Inn & Suites North/Polaris Columbus
Quality Inn & Suites North/Polaris Hotel Columbus

Quality Inn & Suites North/Polaris Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 266 out of 993 reviews
Rating 8 - Good. 299 out of 993 reviews
Rating 6 - Okay. 217 out of 993 reviews
Rating 4 - Poor. 114 out of 993 reviews
Rating 2 - Terrible. 97 out of 993 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the besta
Stayed 1 night in Apr 2025

8/10 Good

Charles

Stayed 3 nights in Apr 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality overdose

This time around was even better than the other 3 or 4 times there in past month thanks to I believe her name is Malinda or something with an M first initial at the front desk. She was very helpful and went above and beyond. But not to far above or beyond just the right amount. To help ,e with a few things And I appreciate it and even other staff was friendly and housekeeping kept my room very clean the breakfast staff guy is a five star chef I they are serving up healthy portions of quality to guests on a daily basis. So much so I rebooked another nite for tonight just for another big helping of quality service. Thanks staff members and anyone that don't book here. It's just more quality for me.
Stayed 3 nights in Apr 2025

10/10 Excellent

Suyash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Apr 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stuff all the time every time !!

It's been great but what makes it greater than great is the 2 front desk lady's and how welcoming and kind they are and it it's the genuine concern and care along with kindness that I have everything I need and if not let them know. They really care the guests are completely happy from the time we arrive to check out not to mention the housekeeping crew. The entire place looks and feels totally clean and smells good and the little bit older guy not sure his title but he's the one I see setting the breakfast out that by the way is very good all of it and it's a big spread. He's very nice and gets you anything you ask for as well. Great staff !!! 5 star service with a 3 star price it's the only hotel in Columbus I know what I'm getting when I arrive. It's great ! Quality inn Polaris every time you can't go wrong. Thank you all
Stayed 3 nights in Apr 2025

10/10 Excellent

Kyi

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

2/10 Terrible

Malinda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was checked in. Then told t hat my payment was not approved. Standing for 45 minutes at the reception. Last time I would book a stay with expedia.
Stayed 1 night in Apr 2025

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was good, breakfast tasted old, staff barely spoke English, bedding on pullout couch was dirty, had to ask for a blanket and pillows for it. Tv was in a very inconvenient location
Stayed 2 nights in Mar 2025

10/10 Excellent

Josh

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All I'm saying is I came for the Q and got second helping. As almost overdosed on quality. Get more q for less at quality inn. Or don't go waste your money idgaf what y'all do honestly. Friendly staff also. 5 stars 2 thumbs up.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mika

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable night stay. The breakfast was good and fruit water is provided! The room was clean everything was changed no odors or rowdy guests and I slept like a baby. 😴
Stayed 1 night in Mar 2025

10/10 Excellent

Robenson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Robenson

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Apr 2025

4/10 Poor

Marcray

Stayed 1 night in Apr 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Didnt gave elevators, had to use stairs to get to room.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul, FINDLAY

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for a decent hotel. Rooms show a little bit of age but still a bargain.
Stayed 1 night in Apr 2025

8/10 Good

Dan

Stayed 1 night in Apr 2025

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good - great pick for price

Good stay. Comfortable, clean and really low price. I'd stay again. When I need to stay in Columbus again I'll go back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robenson

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Apr 2025

8/10 Good

Josh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review of hotel

This place is very clean and comfortable, and the price was way under everyone else and I did my lookin before bookin. And I've stayed in others around here before as well and I'd pick this one for the comfort. Cleanliness and the price, only thing I didn't like was 1 washer and 1 dryer in the entire building as far as I could see with a 10am to 10pm use time. I'm on business leave at 7am. And most times didn't get back until 9 or 10pm so I followed rules and did not use. But that the only thing I didn't like. Free breakfast every morning was nice. And was pretty good tasting. 2 thumbs up on stay over all.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Melinda

Travelled with family
Liked: Cleanliness, room comfort

No help- toilet clogged

The toilet required that you hold down flusher awhile to get a full flush. Ours stopped working day 2. The front desk offer to give US a plugger because there was no one onsite to fix at that time(8pm) or we could wait till the morning. I was not plunging there toilet and they did not the next day as promised. When I complained on check out about being offered a plunger to fix it myself I was told that the front desk staff, who was the only staff there at that time” was not allowed to leave to that area to help in situations like that. They were not trained to help for that. So basically we are on our own. The offered points towards next stay only. I guess Choice Hotels is okay with that…
Stayed 3 nights in Mar 2025

8/10 Good

Eboni

Stayed 3 nights in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Moriba

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The costumer service was excellent.
Stayed 1 night in Mar 2025