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IXORA Hotel and Spa

Property class: 3

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Photo gallery for IXORA Hotel and Spa

A modern building with a water feature in front.
A wooden sauna structure with a glass-enclosed room and a water feature.
A hotel room with a bed, a bedside table with a lamp, and a view of the outdoors.
A modern room with two grey armchairs, a small round table, and large windows offering a view of a landscape with hills and a dam.
A modern restaurant with a bar area, seating for guests, and a visible 'Z' neon sign.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Conway Road, Conwy, Wales, LL32 8QE
  • Place, Conwy Valley Maze
    ‪6 min drive‬
  • Place, Eryri National Park
    ‪6 min drive‬
  • Place, Swallow Falls
    ‪29 min drive‬

Room options

View all photos for King Deluxe Suite

A hotel room with a large bed, a bedside table with a lamp, a desk with a chair, and a large window with curtains.

King Deluxe Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for King Junior Suite

A modern hotel room with a large bed, a sofa, a small table, and a wall with framed pictures.

King Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Valley View

A hotel room with a bed, a bedside table with a phone, and a couch.

Double Room, Valley View

9.6 out of 10
Exceptional
(9 reviews)
  • Valley view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for King Room Woodland View

A hotel room with a bed, a bedside table, a lamp, a wardrobe, and a bathroom visible through a sliding door.

King Room Woodland View

9.4 out of 10
Exceptional
(27 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room Woodland View

A hotel room with a bed, a bathroom, and a sliding door to another room.

Twin Room Woodland View

9.0 out of 10
Wonderful
(4 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Valley View

A hotel room with two beds, a view of mountains through the window, and framed pictures on the wall.

Twin Room, Valley View

  • Valley view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Queen Accessible Room

A hotel room with a bed, a bedside table with a lamp, a chair, and framed pictures on the wall.

Queen Accessible Room

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

IXORA Hotel and Spa

This smoke-free hotel features a full-service spa, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms and a business centre. Change of towels is available on request
IXORA Hotel and Spa offers 106 accommodations with a safe and a hairdryer. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)).

Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. The spa is open daily.
During your stay at IXORA Hotel and Spa, you'll be within walking distance of Eryri National Park. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to body treatments, body scrubs or facials at the spa
  • Amenities include a business centre, laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Eryri National Park and 14 minutes from Conwy Castle
  • Pets welcome for a fee
IXORA Hotel and Spa offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There's an onsite business centre. The business-friendly IXORA Hotel and Spa also features spa services, laundry facilities, and a lift. Free self parking is available.

This 3-star Conwy hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
IXORA Hotel and Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 12 to 15 for adults and GBP 6 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per accommodation, per stay
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 to 15 for adults and GBP 6 to 12 for children
  • Pet fee: GBP 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per day
  • Spa fee: GBP 30.00 per person per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

IXORA Hotel Spa
IXORA Hotel and Spa Hotel
IXORA Hotel and Spa Conwy
IXORA Hotel and Spa Hotel Conwy

IXORA Hotel and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 160 out of 254 reviews
Rating 8 - Good. 58 out of 254 reviews
Rating 6 - Okay. 18 out of 254 reviews
Rating 4 - Poor. 10 out of 254 reviews
Rating 2 - Terrible. 8 out of 254 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Olaoluwakitan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, excellent staff and amenities
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

suzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely bedroom, good spa, amazing backdrop
Stayed 2 nights in May 2026
Verified review

8/10 Good

Tugba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really friendly and the room was clean.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

VIMAL

Liked: Cleanliness, staff & service, property conditions & facilities
The stay and the room was comfortable. Property can benefit from good breakfast spread by introducing Welsh delicacies
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Lottie

Liked: Cleanliness, property conditions & facilities
Clean room, location is odd but great if you are doing some hiking.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was the best hotel food I’ve ever had. Would return solely for that.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large rooms, great food. Loved the place.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we stayed for one night but booked the spa which was lovely. the staff were friendly and helpful and breakfast was very nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were very friendly and helpful, our room was spotlessly clean and the breakfast excellent with lots of choice. We also used the spa twice which was very relaxing and ate in the restaurant in the evening. The food was delicious both nights. We thoroughly enjoyed our stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

kurian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spa. Friendly and helpful staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic. A great location with plenty of parking. The room was big and clean and had everything required for a short stay. The staff were friendly and breakfast had a wide variety of hot and cold food. The spa was amazing and help you relax after a long day exploring North Wales.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
The room was spotless, staff were really friendly, lovely spa and the food was amazing.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean and comfortable rooms but breakfast was probably one of the worst I’ve had in a hotel stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The staff at hotel amazing friendly and very helpful hotel room amazing breakfast was the best cooked breakfast and bar restaurant amazing very good priced had amazing 4 days there will be going again
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room excellent with coffee/tea . Spa very rwlaxing. Staff first class.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is plentiful and safe, the staff are helpful, pleasant and professional. Room was clean modern and comfortable. Not a lot around such as shops but beautiful scenery. The hotel has a great bar and restaurant .
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Evie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, room was spotless, breakfast was really good lots of choice, will definitely come back.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a King Suite which was amazing. Spa was lovely and very clean. Ate in the restaurant one night which was also very nice. Relaxing and highly recommended.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Linda K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not able to make use of the facilities because I was in the area for a wedding. My room was large but cosy and very clean. The staff were all friendly, helpful, and polite. If I am in that area again, I would stay there.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean , spa good but a swimming pool would be nice .Also felt spoon would be better in the room
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Kirsty

Liked: Staff & service
Lovely hotel but the photos do look better than how it looks reality. The spa was very busy and the mattress was like the free ones you get with a child’s bed, very springy. However staff are wonderful and professional, breakfast was amazing and the location is great. I would 100% stay again but I wouldn’t pay the steep price.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, amenities
The spa was fully booked
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Zarko

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a picturesque setting. The staff were superb throughout. We'll definitely be returning
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Syeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our stay at the hotel, we appreciated the exceptionally clean rooms and the daily upkeep of cleanliness. The staff were highly professional and attentive to guests, providing valuable information about local tourist attractions. Although I did not utilize the spa services, I found the indoor play area for children to be remarkable, and the breakfast offered was quite satisfactory. Overall, the experience was very positive.
Stayed 7 nights in Apr 2026