Shamrock Inn dispose de 11 chambres. Les clients peuvent surfer sur le Web grĂące Ă l'accĂšs gratuit Ă Internet sans fil (vitesse : 100 Mbit/s ou plus (pour 1 Ă 2 pers. ou jusquâĂ 6 appareils)).
Chambre propre, sanitaires refaits Ă neuf, personnel sympa. A dix minutes Ă pied des restos dans la meme rue, et Ă 3mn de la gare, mais pas de nuisances sonores
No not adequate, very noisy during the night. People banging on front door during the night until someone answered the door. Room very very small. No hot water in shower both mornings. Attempt to take money out of my account 3 times even though it said pay at property. Even when i did pay at property as it said on expedia , 2 further attempts were make to take money again?????? Very unsatisfactory.
Room was spotlessly clean, as was bathroom. Kitchen was not as clean and not clearly identifiable which tea/coffee/milk was for guests. Bed very comfortable. Great for short stay.
I booked this stay last minute due to an urgent situation and when arriving at the property, the manager informed me the stay wasnât paid for and I should pay for the stay again. I showed them the app and email confirmation as well as my card transactions showing the stay has been paid.
The following morning, the same manager called me and advised if I was not providing card details over the phone to pay for the stay they would remove our belongings from the room and we couldnât stay at the property anymore (early on a Sunday morning). I told them if the payment wasnât showing up on their side, it was their issue to resolve and they should contact the platform if needed. The manager was the rudest person Iâve ever talked to, barely speaking English and agressive over the phone and in person.
I was in contact with Hotels.com customer service and they resolved this very efficiently in only a few minutes and the manager called me to advise they would let us stay for the last night as booked and paid.
They didnât present any excuses for their behaviour when they could have simply contacted the platform and this would have been sorted in a few minutes, but they preferred shouting and being agressive with a customer. This manager needs to learn how to behave with customers as this will definitely impact their business in the long term. I think theyâre trying to scam customers by making them pay multiple times for the same stay so would advise anyone to stay away from this business.
No remote for TV, shared bathroom spaces were super small and cramped. Check out process not clear. The whole house was skewed and at an angle. No mirror in room. Downstairs kitchen was really poor condition, not pictured in listing photos. Staff were friendly and helpful, especially when check in process wasnât too clear. Location was central, but it made the rooms very loud when the windows were open. No fans or air conditioning