The location is good....that's about all I can say about this place. The door code didn't work. Took a visit from a maintenance person, no explanation. Living room furniture is old and uncomfortable. Beds were worse! Had to be 10 years old....old, soft and creeky. We all woke up with sore backs. Was not advised of the renovations going on next door. Hammering and noise the entire stay. Not a relaxing vacation as we had envisioned. Plus the outlets in the "master suite" bath didn't work.....
Bugs crawling up kitchen backsplash, open packet of cake snack under MBR bed, soiled looking recliner chair, drain stopper not working in MBR bathroom.
Over all we have always enjoyed IR and have stayed in this unit many times.. and several others on the property⊠although inflation is at an all time high and also due to Harvey 5 yrs ago I am very disappointed in the third part bookings. House keeping fee ⊠two tax fees and other charges . Probably be looking for other options with less added on fees .
Weâve stayed at several condos at Island Retreat, but this one is by far our favorite. We really enjoyed being on the ground floor and so close to the outside accommodations. Pool, picnic tables, bbq pits, boardwalk, etc.
We arrived to Port A early so we could find our place of stay then went to the beach. I contacted the place to see if we could get in a little early, but was not allowed to check in until 4pm. I realize that was the check in time, but the places we have stayed before always lets us in before the set time. After we where allowed to go in we noticed the freezer handle was broken loose at the bottom, a light fixture was broken there was only 1 or 2 pc. of silverware no knives, and the blender was very dirty. Not to mention how old it was. It looked like something from the 1970âs or 80âs. Also make sure you have any and all utensils, condiments, coffee, ect⊠there is absolutely nothing there.
The Master bathroom appeared clean until I took my shower. There was a massive amount if hair in it It was covering the drain and there was a large clump in the corner of the shower. Also the other bathroom had a loose toilet seat.
Other than these thing we had a great time. However when we go back next year, we will definitely be looking for a different place to stay.
The property was great, close to pool and closest condo to the boardwalk. Very clean, had plenty of towels. Was easy to get in and out of. Only issues were the management companies app did not work, and there were little things like condo was advertised for 6 people but had only 5 forks, 5 plates, etc... Also would be helpful to have a text morning of departure with items you're supposed to do before leaving. The onsite staff I met was very helpful though. Overall I'd stay at this condo with this company again.
Overall nice and clean property.
Close and easy access to the beach.
The only improvement I would suggest is investing in new beds for guests.
But I would definitely recommend and return as a guest again.
I was a little disappointed because the TV in living room could not be hooked up to cable so it did not work, The dryer did not work and we called, no one came to fix it. The shower in the MBR barely sprayed water so we could only use the hall bathroom. The toilet in the MBR was running and would not stop, we were able to get it to stop by moving the ball inside. You could hardly get the back door open to go outside to the patio. The place did smell clean but I have never been a place with so many issues. Just wanted you to know.
Great unit, very clean, super easy check in process!
We visit Port A once a year to once every two years, for the last decade plus. This was the easiest check in process ever.
The unit was nicely decorated, very well maintained, well stocked with items any guests would need.
The internet service was fast and reliable and very easy to connect to... This property management company has it all going on in all the right areas. If I were to purchase any property in the Port Aransas area I would use this company to manage it and I would love to own one of these units... we will be staying here in the future...
Very well done folks! You got my vote...
Dave