this was our second stay here and we wanted a king room and did not get a king bed, we had a single double bed. we also ended up on the third floor again. the front office was polite but when i called to get confirmation the person on the phone was rude and even said we had a king. it was unpleasant but its cheap.
This was a last minute trip. I paid for a king size bed. We arrived at 5ish.. when i got to the front desk the lady couldn't find me by name. She looked and looked.. After verifying all info still couldn't find me.. then it popped up with the confirmation number.. WELLLL.. she booked me in as another customer who had the same first name as me.. she put her in our room and she swore to god that she couldn't get us in a king size bed because everything was alreadybooked and assign. thewhole time rooms on the 1st floor that were king size bed were empty.. she swore upand down that everything was taken already.. then room 208 had a broken bed, house keeping didn't clean the room right mold in the rr ect.. i went and complained above the room in general, the bed (that she put in a work order for the bed) they rudely come and wake us up at 8:30 am. Like are you serious.. 30 mins after that the house keeper comes by to see if were out.. mind you check out is at 11.. as we checked out at 10:45 i went amd asked for the management. And the same lady was in the front.. said they went in. . 1st and last time here..
The first room they gave us had a toilet that wouldn't flush. Second room had a TV we couldnt turn down or turn off, so we unplugged it. Smoke detector had been pulled off the ceiling. Neighboring room had barking dogs at all hours. People knocking on door of neighboring room at 3 am & yelling. Sketchy area if town. I didnt feel very safe.
Only unique thing about this property was that there were cockroaches everywhere, the floor was disgustingly dirty and not to mention the toilet which keeps getting clogged even tho we never flushed any toilet paper.
I donât know what was in the air in my room, but it gave me really bad allergies and I couldnât breathe. Idk if itâs mold or the chemicals they used. Also my toilet was dirty when we first checked in. Had to buy cleaning supplies just to be comfortable.