Pros:
Really great location: really close to a good beach and some shopping and restaurants.
It was nice to have so many bathrooms when you're sleeping so many people there. The community was pretty quiet. The community pool was nice and had a good area for kids.
The management was responsive. Our AC was way too cold, and we were unable to adjust it, and they responded quickly and sent someone to fix it. On our first night, they also texted and asked for a cleanliness rating, and when I responded, they asked if they could send someone to fix the things I mentioned. That's nice, but also inconvenient and obviously better to just have it clean in the first place.
Cons:
A few days before check in I got an email saying I would get a code the morning of check in. I never did, so I had to call and wait on hold the day of. The email with a code was sent. However, when we got to the house, there was a lockbox, not a keypad, so I had to call and wait on hold again to get the correct combination.
As mentioned, the AC was way too cold and couldn't be adjusted. It was crazy hot outside, but we all wanted sweatshirts inside. This issue was fixed.
The posting says there is a private tennis court, but there isn't. The grills mentioned are in the pool area and old yucky charcoal ones. It also said beach towels/chairs are provided, but I never saw chairs, and there were only 4 towels, so those won't stretch very far for a place that sleeps 20 people.
Additionally the place was stingy with other supplies. Hand soaps ran out early in the week, and we had to buy replacements. There were only 2 dish towels in the kitchen, etc. Again, when it's a house for 20 people, you need more than that. The house also didn't have enough dishes for 20 people, so we had to buy plastic silverware and paper plates. We were only eating easy breakfasts and some lunches there, so it was annoying to not have adequate dishes. We also had to buy basic things like salt and a can opener that most homes are equipped with.
Finally, cleanliness was an issue. Walking barefoot on the floor gave you black feet. There was hair in the bathrooms, and empty beer cans in the backyard.
Overall, it really is a good house for large groups, and we all felt like we had good space and easy bathroom access. The problems mentioned were annoying, but didn't ruin anything and could easily be fixed by the management company.