The signage around the proerty was non existent causing people to go in the wrong directions, there was no wifi offered. payment systems was nto working. reception and the hotel did nto open till 8am and the staff were too busy to help if they turned up at all.
Great stay again! This was my mine and my girlfriends second time here now and had another amazing time. Will continue to return yearly for the foreseeable future.
Arrived as a couple at 3pm. Room was freezing cold. Went to reception and the lady did not know why. So was sending maintenance. They didnt arrive.We then stayed in the room for over an hour. Went back to reception and was told maintenance set a timer for 4.30pm. Was made to feel it was our problem. Stayed in room until 5.30pm and still freezing so asked for another room but said they were full which i think was a lie!!! So handed keys back and left. Now refused a refund as receptionist said we were rude!!! Would not be rude to anyone... Def if you go be very careful on pointing anything out.
Absolutely amazing place to stay . Quirky decor. All the staff were so helpful and friendly. Food was fantastic. We really couldnât fault it at all and will return in the Summer.
We really enjoyed the ambience and our stay here, such an exquisite hotel full of character and art. The dinner and breakfast was amazing which has a limited menu but very well done. We wouldnât hesitate to go back !