Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Mini-golf
Free daily buffet breakfast
Lobby
Outdoor wedding area
Casino

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Bar

Explore the area

View in a map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000
  • Place, Cana Bay Golf Club
    ‪12 min walk‬
  • Place, Arena Gorda Beach
    ‪13 min drive‬
  • Place, Iberostar Golf Course
    ‪14 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Quadruple Suite Standard with Garden View

  • 72 sq m
  • Sleeps 4

Suite Standard with Garden View

10.0 out of 10
Exceptional
(1 review)
  • 72 sq m
  • Sleeps 4

Double Suite Standard with Garden View

  • 72 sq m
  • Sleeps 4

Suite Superior with Garden View

  • 72 sq m
  • Sleeps 4

Double Suite Superior with Garden View

  • 72 sq m
  • Sleeps 4

Suite Junior with Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 75 sq m
  • Sleeps 4

Double Suite Junior with Garden View

  • 75 sq m
  • Sleeps 4

Suite Deluxe with Garden View

  • 72 sq m
  • Sleeps 4

Double Suite Deluxe with Garden View

  • 72 sq m
  • Sleeps 4

Family Room -6 guests- Deluxe with Garden View

  • 159 sq m
  • Sleeps 6

Caribbean Suite King Bed & Sofa bed

9.0 out of 10
Wonderful
(47 reviews)
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Caribbean Suite Double Beds & Sofa Bed

8.8 out of 10
Excellent
(32 reviews)
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Pure Wellness Caribbean Suite King Bed & Sofa Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Suite, Multiple Beds (Pure Wellness Caribbean)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

Islander Junior Suite King Bed & Sofa bed

9.4 out of 10
Exceptional
(26 reviews)
  • 76 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Islander Junior Suite Two King Beds & Sofa Bed

8.6 out of 10
Excellent
(11 reviews)
  • 76 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 73 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Caribbean Sand Suite Double beds & Sofa Bed

7.6 out of 10
Good
(11 reviews)
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Caribbean Diamond King Bed & Sofa Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Caribbean Diamond Double beds & Sofa Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

8.6 out of 10
Excellent
(4 reviews)
  • 73 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 159 sq m
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

8.0 out of 10
Very good
(1 review)
  • 159 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

Suite Economy with Garden View

  • 72 sq m
  • Sleeps 4

Suite Luxury with Garden View

  • 72 sq m
  • Sleeps 3

Accesible Caribbean Suite King Bed & Sofa Bed

  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Suite Double Beds & Sofa Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 73 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Suite King Bed & Sofa Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 73 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite Economy with internal view

  • 72 sq m
  • Sleeps 4

Double Suite Economy with internal view

  • 72 sq m
  • Sleeps 4

Family Room -6 guests- Deluxe with View

  • 159 sq m
  • Sleeps 6

Suite Standard with Garden View

  • 72 sq m
  • Sleeps 2

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About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Luxury resort on the beach, with 13 outdoor pools
Spend the day relaxing at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort's private sand beach, practising your swing on the golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 10 restaurants.
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offers 1775 air-conditioned accommodations, which are accessible via exterior corridors, and features outdoor private hot tubs and minibars. Rooms open to furnished balconies. Each accommodation is individually decorated. Televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. 13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a health club, Access to hot tub and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Rock Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort's great beach location gets high marks from our customers. During your stay, you'll be close to Macao Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 10 restaurants, a coffee shop, a beach bar and 3 swim-up bars
  • Splash around at the free water park with a lazy river or swim in the 13 outdoor pools
  • Treat yourself to facials, body scrubs or manicures and pedicures at Rock Spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a private beach, a golf course and a gym
  • Guests have great things to say about the family-friendly amenities and the clean guestrooms
  • 11 minutes by car from Cana Bay Golf Club and 12 minutes from Cocotal Golf and Country Club
  • Cats and dogs welcome for a fee
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Summer fun is a breeze at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort, where you can play a round of golf at the golf course, cool off in one of the 13 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 20 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

This 5-star Punta Cana resort is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.
Toro – On-site theme restaurant.
Gallos – On-site theme restaurant. Open daily.
Ciao – This theme restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Open daily.
Ipanema – This theme restaurant specialises in Brazilian cuisine and only serves dinner. Open daily.
Isla – This theme restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Cycling
Fitness facilities
Volleyball
Children's club

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

On-site entertainment and activities
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 20 bars/lounges
  • 3 swim-up bars
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Gallos
  • Ipanema
  • Isla
  • Toro

Things to do

  • 13 outdoor pools
  • 18-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Lazy river
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 13 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (65,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 16 buildings
  • 4 floors
  • Ballroom
  • Built in 2009
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

All Inclusive Hard Rock Punta Cana
All Inclusive Punta Cana Hard Rock
Hard Rock All Inclusive Punta Cana
Hard Rock Hotel & Casino All Inclusive
Hard Rock Hotel & Casino Punta Cana All Inclusive
Hard Rock Punta Cana
Punta Cana All Inclusive Hard Rock
Punta Cana Hard Rock All Inclusive
Hard Rock Hotel And Casino Punta Cana
Hard Rock Punta Cana All Inclusive
Hard Rock Hotel Casino Punta Cana All Inclusive
Hard Rock Punta Cana Inclusiv

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1114 out of 2141 reviews
Rating 8 - Good. 394 out of 2141 reviews
Rating 6 - Okay. 285 out of 2141 reviews
Rating 4 - Poor. 137 out of 2141 reviews
Rating 2 - Terrible. 211 out of 2141 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nalimar

Stayed 4 nights in Jul 2025

8/10 Good

Milagros

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Samar

Travelled with family and small children
Disliked: Cleanliness
Not Worth the Money We Paid While the Hard Rock Hotel & Casino Punta Cana is visually appealing, the overall experience didn’t match the high price tag. The resort is clearly understaffed, and service across the board is slow and inconsistent. Poolside service was especially disappointing. Unless you’re a Legendary member, expect to be ignored. When I calmly pointed out that my order was wrong, the waitress simply stared at me and said, “Lady, relax.” That kind of response is completely UNPROFESSIONAL. Even the pool chairs looked cheap, more like something you’d find at a budget hotel—not what you’d expect from a “luxury” resort. Sadly, it feels like this hotel values money more than its guests. Aside from the tasty Mediterranean and Lebanese dishes, the food was mediocre, and the overall service experience left a lot to be desired. I won’t be coming back, and I don’t recommend it to others.
Stayed 8 nights in Jul 2025

10/10 Excellent

Irving Octavio

Stayed 6 nights in Jul 2025

8/10 Good

Daylin

Stayed 5 nights in Jul 2025

10/10 Excellent

Jacqueline Erin, Apopka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was great! It was beautiful and the staff made it even better!!! There were just a couple of things that were not major at all but ppl should know. It’s pricey but I highly recommend getting a golf cart. Yes, they have shuttles all around the property coming around but it’s time wasted waiting. The food line at the main pool was my most negative experience. Waiting 45 mins for some hot dogs and fries was a terrible waste of time. Food and drinks were as expected…its a resort that has to serve thousands of ppl a day you’re not going to get 5 Star food/drinks. Major let down was the price for bug spray ($35) I literally gasped when she told me. So bring your own or get bit lol. The “Legendary” selling of vacation club packages was also a total let down. Our ignorance wasted 3hrs of our day…they made themselves seem like they were part of the Hard Rock staff when we walked in so we total fell for it. Now we know for the future. Since we have gone we probably wont go again but we would go to another Hard Rock location.
Stayed 4 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

6/10 Okay

Jonathan

Stayed 2 nights in Jul 2025

6/10 Okay

Yunieska

Travelled with family
Liked: Amenities
Hola, me gustaria que los trabajadores mostrasen mas empatia, principalmente los de los restaurantes, tienen cara de cansados y digustados.Tiene que mejorar la limpieza de los alrededores,hay escaleras muy sucias para ser in Hard Rock, las sabanas parecen viejas y la camas las tienden muy mal, servilletas con huecos , a mi me toco en el Toro restaurant,como otras cosas, no creo que repita, lo mejor es dl kids club y el mall tan bello de noche.Por lo demas la comida muy buena y lo mejor que me encanto que el agua era embotellada.
Stayed 5 nights in Jul 2025

10/10 Excellent

jaime

Stayed 5 nights in Jul 2025

6/10 Okay

Karleny M, Riverdale

Liked: Staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Enise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very big, full of fun all around, different vibes for everyone! Would love to come back.
Stayed 8 nights in Jun 2025

2/10 Terrible

Lazaro

Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Olga Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Clarisa

Stayed 4 nights in Jul 2025

10/10 Excellent

germaris

Liked: Cleanliness, amenities, property conditions & facilities
Perfecto
Stayed 4 nights in Jun 2025

8/10 Good

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked it but i didn't received a vip treatment even doe i paid a vip price via expedia i didn't get a bottle of wine as promised and chek in and out was not in vip area either parking the staffs volunteers on help me with parking and chek out.
Stayed 2 nights in Jul 2025

2/10 Terrible

yevgeniya

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was great but we disliked that we were tricked into breakfast to be pitched their share plans. Don’t like the manipulation. Left me never wanting to come back
Stayed 2 nights in Jun 2025

10/10 Excellent

Norma

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Jul 2025

2/10 Terrible

Thomas

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Poor customer service in every aspect, employees we’re rude, employees did not show a welcoming environment, poor hospitality during all events and dining.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great place to vacation at, definetely recommend it. The staff and amenities are great and you will have a great time whether you are travelling with family or friends.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jackeline

Stayed 3 nights in Jun 2025

10/10 Excellent

Francisco

Stayed 2 nights in Jul 2025

10/10 Excellent

LaShonda Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The party was great. The spa massage was amazing!! The staff was friendly, room clean and property grounds well kept
Stayed 6 nights in Jun 2025

8/10 Good

MICHAEL, flsuhing

Stayed 4 nights in Jun 2025