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Hotel Playa Azul Cozumel

4.0 star property
VIP Access

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Exterior
Property video
Aerial view
Minibar, in-room safe, iron/ironing board, free WiFi
Balcony

Reviews

9.2 out of 10
Wonderful

Popular amenities

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Carr. a San Juan Km. 4, Zona Hotelera Norte, Cozumel, QROO, 77600
  • Place, Playa San Juan
    ‪2 min drive‬
  • Place, Cozumel Maritime Terminal
    ‪6 min drive‬
  • Place, San Francisco Beach
    ‪29 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed, Ocean View

Minibar, in-room safe, iron/ironing board, free WiFi

Superior Suite, 1 King Bed, Ocean View

9.8 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 2 Queen Beds, Sea View

Minibar, in-room safe, iron/ironing board, free WiFi

Superior Suite, 2 Queen Beds, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Beach View

Junior Suite, Beach View | Minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite, Beach View

  • Beach view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard with Sea View

Minibar, in-room safe, iron/ironing board, free WiFi

Room Standard with Sea View

  • Sea view
  • Sleeps 4

View all photos for Deluxe Room, Ocean View

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room, Ocean View

8.4 out of 10
Very good
(58 reviews)
  • Ocean view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Suite, Hot Tub, Ocean View

Grand Suite, Hot Tub, Ocean View | Minibar, in-room safe, iron/ironing board, free WiFi

Grand Suite, Hot Tub, Ocean View

9.0 out of 10
Wonderful
(14 reviews)
  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Playa Azul Cozumel

Catch some rays on Hotel Playa Azul Cozumel's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Hotel Playa Azul Cozumel offers 50 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 40-inch plasma televisions come with cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Savia Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open selected days.
The free breakfast at Hotel Playa Azul Cozumel gets high marks from our customers. During your stay, you'll be within walking distance of Playa San Juan. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with ocean views, stop by Palma Azul, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with reflexology, massages or aromatherapy at Savia Spa
  • Amenities include a front desk safe, a gift shop and a computer
  • On-site recreation includes a private beach
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from Playa San Juan and a few minutes from Villa Maya
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Playa Azul Cozumel such as an outdoor pool and a children's pool.

Free breakfast is served daily. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a garden and a terrace. Free self parking is available.

This 4-star Cozumel resort is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10:00 AM.
Palma Azul – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner.
Chan Kaan – This restaurant specialises in Mexican cuisine and only serves dinner.
La Palapa Bar – This bar only serves light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chan Kaan
  • La Palapa Bar
  • Palma Azul
  • Palma Azul Sports Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Snorkelling
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily) (for a fee)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • Banquet hall
  • Built in 2006
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 (weight limit: 22 lb per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.79 per accommodation, per night
  • Cleaning fee: USD 2.5 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Cleaning/housekeeping/linen fee: USD 2.8 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Azul Playa
Playa Azul Golf Inclusive Hotel Cozumel
Playa Azul Cozumel
Playa Azul Hotel
Playa Azul Hotel Cozumel
Playa Azul Resort Scuba
Playa Azul Golf, Scuba Hotel Cozumel
Playa Azul Hotel Scuba
Playa Azul Golf Inclusive Cozumel
Playa Azul Golf Scuba Hotel Cozumel
Playa Azul Golf Scuba Hotel
Playa Azul Golf Scuba Cozumel
Playa Azul Golf Scuba All Inclusive All-inclusive property
Hotel Playa Azul Golf Scuba Spa
Playa Azul Golf Scuba Spa Cozumel
Playa Azul Golf Scuba All Inclusive Cozumel
Playa Azul Golf Scuba All Inclusive
Resort Hotel Playa Azul Golf Scuba Spa Cozumel Cozumel
Cozumel Hotel Playa Azul Golf Scuba Spa Cozumel Resort
Playa Azul Golf, Scuba & Spa - All Inclusive Cozumel
Playa Azul Golf Scuba Spa
Playa Azul Golf Inclusive
Playa Azul
Azul Scuba Inclusive Inclusive
Resort Hotel Playa Azul Golf Scuba Spa Cozumel
Hotel Playa Azul Golf Scuba Spa Cozumel Cozumel
Playa Azul
Playa Azul Golf Scuba Spa
Playa Azul Golf Scuba Spa All Inclusive
Playa Azul Golf Inclusive
Playa Azul Golf Scuba Spa
Playa Azul Cozumel Cozumel
Hotel Playa Azul Cozumel Resort
Hotel Playa Azul Cozumel Cozumel
Hotel Playa Azul Cozumel Resort Cozumel
Hotel Playa Azul Golf Scuba Spa Cozumel

Hotel Playa Azul Cozumel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 647 out of 996 reviews
Rating 8 - Good. 272 out of 996 reviews
Rating 6 - Okay. 55 out of 996 reviews
Rating 4 - Poor. 13 out of 996 reviews
Rating 2 - Terrible. 9 out of 996 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

sang

Travelled with family
Liked: Staff & service
Property conditions.
Stayed 5 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great property. Service and staff were wonderful. Breakfast took care of business. Access to chairs and water were uniquely good. If you like quiet this is the place.
Stayed 3 nights in Nov 2025

6/10 Okay

Scott

Travelled with partner
older hotel so could use an update. location was good and it had some Mexican charm. Towels were worn and threadbare. We lost one of the towels and we were charged $65 for it! Food was average and the bar drinks were not great. Desk personnel were fairly friendly but didn't go out of their way to be helpful. Same was true for the restaurant staff
Stayed 4 nights in Nov 2025

8/10 Good

Jason, Seattle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very courteous and helpful staff combined with a relaxed atmosphere with direct access to the beach.
Stayed 3 nights in Nov 2025

10/10 Excellent

JAIME

Stayed 7 nights in Nov 2025

10/10 Excellent

Josefa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of choices for breakfast. Beautiful beach. Excellent Tiki bar and staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Wyatt, Kelowna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a wonderful hotel right on the beach, snorkeling and activities. Just a few steps away. Food was great as was the staff. We'll be back
Stayed 4 nights in Nov 2025

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, cute and for the most part a friendly staff. We received a walk-out unit as an Expedia VIP member which was convenient and scenic. Now the downsides, really poor internet throughout hotel, TV pretty much non functioning due to constantly disrupted internet signals. The Air Conditioning was really noisy and we couldn’t control the temperature as the thermostat was broken and stuck on high. We went to the lobby to explain the aircon issue and they sent the maintenance guy who said yes it was a problem unit and the only way to turn it off was by turning off the circuit breaker when then left us with no cooling. The shower pressure was really low and the patio had cheap white plastic chairs and table. The Pool was much colder than the Ocean water. The Staff, however, always seemed friendly at the inside bar, front desk and the restaurant, but not friendly at the outside bar. Overall an average stay but this hotel has some work to do to. Oh, and in the future please respond to messages sent through Expedia…
Stayed 2 nights in Oct 2025

10/10 Excellent

Alyssa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The staff was so friendly and helped us the whole time. We loved staying here. The beach was so close and the pools were awesome. The food was good and drinks were great too! We loved the included breakfast every day and loved the location. The turtles were a bonus too :)
Stayed 4 nights in Oct 2025

10/10 Excellent

Alyssa

Stayed 1 night in Oct 2025

8/10 Good

jamie a

Travelled with partner
Liked: Cleanliness
Qqqq
Stayed 7 nights in Oct 2025

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I stayed in during my whole trip to the Yucatan area. The hotel is guarded by security in the front and once in the courtyard, noticed a whole bunch of turtles on the property. The hitel is clean and refreshing and the staff was very friendly. The maintenance people were constantly working on the property, whether raking the sand or trimming plants. The hotel has a beautiful beach area as well as a pier you can walk right on, giving you access to Cozumels rocky and fish filled bottom for snorkeling. Had a great time and wish I stayed longer.
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonita vista que teniamos del valcon. la habitacion muy amplia y confortable, todo muy limpioy el personal muy amable, la cama muy confortable.
Stayed 4 nights in Oct 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, well maintained ,reasonable price, good quiet location. Would definitely stay there again.
Stayed 7 nights in Oct 2025

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for a week with my daughter. The people were very polite, the room was clean/comfortable and spacious with great service. The breakfast was very delicious with a variety of different dishes. Overall it was a great experience and I’d do it all over again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Nidia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ocean view. Calm and beautiful private small beach. Delicious food. Opportunities to snorkel or acuatic moto.This is a small hotel with amazing ocean views.
Stayed 3 nights in Sep 2025

10/10 Excellent

Giuliana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely love it here we come and stay here every summer the staff is amazing and the food is so good definitely recommend
Stayed 6 nights in Jun 2025

6/10 Okay

Monica M

Stayed 1 night in Sep 2025

10/10 Excellent

Leslie Pamela

Stayed 3 nights in Sep 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, amenities
Awesome
Stayed 2 nights in Sep 2025

10/10 Excellent

John, San Diego

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for the price
Stayed 1 night in Jul 2025

8/10 Good

Genny

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 2 nights in Sep 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like the high price of alcohol and no convient stores near by
Stayed 4 nights in Sep 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. I’ll be back.
Stayed 2 nights in Aug 2025