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Europa Gatwick Hotel

3.0 star property

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Photo gallery for Europa Gatwick Hotel

Indoor pool
View from property
Indoor pool
Garden
Breakfast, lunch and dinner served

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Balcombe Road, Maidenbower, Crawley, England, RH10 7ZR
  • Place, Worth St. Nicholas' Church
    ‪7 min walk‬
  • Place, High Weald
    ‪15 min walk‬
  • Place, Hawth Theatre
    ‪4 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪7 min drive‬

Room options

View all photos for Standard Single Room

Desk, free cots/infant beds, WiFi, bed sheets

Standard Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, free cots/infant beds, WiFi, bed sheets

Standard Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, free cots/infant beds, WiFi, bed sheets

Standard Twin Room

  • 12 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Double Room

Executive Double Room | Desk, free cots/infant beds, WiFi, bed sheets

Executive Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Desk, free cots/infant beds, WiFi, bed sheets

Family Room

  • Sleeps 5
  • 1 Double Bed and 3 Single Bunk Beds

View all photos for Executive Twin Room

Executive Twin Room | Desk, free cots/infant beds, WiFi, bed sheets

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite | Desk, free cots/infant beds, WiFi, bed sheets

Deluxe Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Lodge Room

Desk, free cots/infant beds, WiFi, bed sheets

Lodge Room

  • 12 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Family Room

Desk, free cots/infant beds, WiFi, bed sheets

Family Room

  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds OR 1 Double Bed and 1 Double Sofa Bed

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About this property

Europa Gatwick Hotel

Hotel in Crawley with indoor pool and restaurant
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site. Housekeeping is available on request.
Europa Gatwick Hotel offers 246 accommodations with free newspapers and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

During your stay at Europa Gatwick Hotel, you're just a quick walk from Worth St. Nicholas' Church. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • 10 minutes on foot from Worth St. Nicholas' Church and a 3-minute drive from Manor Royal Business Park
  • Cats and dogs welcome for a fee
As a guest of Europa Gatwick Hotel, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Europa Gatwick Hotel. Parking is available for a fee.

This Crawley hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 7:30 AM to 10 AM.
Europa Gatwick Hotel has a restaurant serving breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 7 per 24-hour period)
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 20 minutes per day

Parking and transport

  • Parking on site (GBP 10 per day)
  • Extended parking on site (GBP 10 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 7:30 AM to 10 AM on weekends; GBP 10 to 15 for adults and GBP 6 to 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free daily newspapers
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per stay (maximum GBP 25 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10.00 to 15.00 for adults and GBP 6 to 10.00 for children
  • Fee for in-room wireless Internet: GBP 7 per 24-hour period (rates may vary)
  • Self-parking fee: GBP 10 per day
  • Extended parking fee: GBP 10 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP25 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Free WiFi in public areas is limited to 20 minutes per day.

Property is also known as

Europa Gatwick
Europa Gatwick Hotel
Europa Hotel Gatwick
Gatwick Europa
Gatwick Europa Hotel
Gatwick Hotel Europa
Hotel Europa Gatwick
Hotel Gatwick Europa
Europa Gatwick Crawley
Europa Gatwick Hotel Crawley
Europa Gatwick & Spa Crawley
Europa Gatwick Hotel & Spa Hotel
Europa Gatwick Hotel & Spa Crawley
Europa Gatwick Hotel & Spa Hotel Crawley

Europa Gatwick Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 192 out of 1001 reviews
Rating 8 - Good. 184 out of 1001 reviews
Rating 6 - Okay. 216 out of 1001 reviews
Rating 4 - Poor. 174 out of 1001 reviews
Rating 2 - Terrible. 235 out of 1001 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Stayed 1 night in Oct 2025

6/10 Okay

Katherine

Travelled with family
Liked: Staff & service
The staff were very welcoming and helpful at the hotel. The room wasn't so great. Room 2127 one of the sliding doors was flapping around and not connected properly, 2 lights in our room did not work, the TV did not connect to any channels, there was hot water in the sink but this didn't transfer to the shower. It was too cold to use as a shower. The pressure from the cold was v high which potentially affected the hot in the shower. The bed was the worst bit which we didn't realise was bad until we go back from our function and then it was too late to ask to change rooms. The whole double had a hard bar across the bed and the bottom of one side was lower than the top so your legs kind of hung down and the other side it was the opposite legs too high. Tea and coffee making facilities in the room but no teaspoon so had to use a pen to stir. We visited the pool was OK last entry for children 5pm and out by 6pm. Bring your own towel for the pool or its £1 extra per person. Breakfast was OK cooked breakfast, fruit, cereals and toast buffet style. The hotel also had a bar but we didn't use that. Car park v busy as people stay before going on holiday and leave their cars but we managed to park round the back.
Stayed 1 night in Oct 2025

4/10 Poor

Mr A Skarbalius

Stayed 4 nights in Oct 2025

4/10 Poor

Sivanusha

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Laurie

Stayed 1 night in Oct 2025

2/10 Terrible

linda

Disliked: Cleanliness, property conditions & facilities
Room very dated and broken tiles in bathroom Bed very hard and small Pillows flat and lifeless Carpet threadbare and dirty
Stayed 1 night in Oct 2025

8/10 Good

Daniel

Stayed 1 night in Sep 2025

8/10 Good

Moira, Rickmansworth

Liked: Staff & service
nice hacienda feel to the hotel, gardens and pool.
Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Stayed 2 nights in Oct 2025

10/10 Excellent

Julia

Stayed 2 nights in Sep 2025

4/10 Poor

Emma

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
In need of a revamp and better beds!
Stayed 2 nights in Oct 2025

10/10 Excellent

Aneta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Allan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberley

Stayed 1 night in Oct 2025

10/10 Excellent

sarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stop

We were on a flying visit, literally one night and left the next morning. During our stay the staff were really helpful, informative and polite. The rooms were nice and clean but the bathrooms were very tired and dated but clean. The beds were clean and comfortable and kept us more than warm enough throughout the night. No complaints from us and we enjoyed our short stay here and breakfast was a good morning starter for us all too.
Stayed 1 night in Sep 2025

10/10 Excellent

Marie

Liked: Cleanliness, room comfort
Good
Stayed 1 night in Sep 2025

8/10 Good

Aldas

Travelled with family
Liked: Staff & service, room comfort
Rooms must be walked around everyday, parking was another story.
Stayed 5 nights in Sep 2025

8/10 Good

Carl

Stayed 1 night in Sep 2025

2/10 Terrible

Andrew

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honest review of hotel

Family room was a disaster, wardrobe broken and off the rails, lamp shades broken Chunks out of the walls, carpet soaking wet as bath must be leaking. Bad smell Bar wasn’t open hours advertised on their website Pool table broken and staff can’t give you change for it anyway as it’s all contactless Car parking is horrendous Hire car got damaged in car park because of poor spacing between cars No phone signal inside hotel and WiFi poor Only thing it has going for it is near the airport otherwise I would avoid
Stayed 3 nights in Sep 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great place to stay for local area, have use of a swimming pool and great food and restaurant, gave us a free upgrade and no silly early check in charges like some other Hotels do, really nice staff, my only slight complaint was the extractor fan in the bathroom stayed on? It wasn’t too noisy but unnecessary.
Stayed 1 night in Sep 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

TL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff on reception
Stayed 1 night in Aug 2025

2/10 Terrible

Deanna

Disliked: Cleanliness, property conditions & facilities

Terrible stay

We tried to find a car parking space which was near on impossible as car park was rammed. Checked in and found we were in the lodge well room so small no room to relax couldn’t dry hair as mirror was behind tv, , curtain didn’t fit properly, window couldn’t open. Was worst hotel room I’ve been in before. Asked at reception if I could change room, told no hotel full
Stayed 2 nights in Sep 2025

4/10 Poor

Nicola

Drab basic hotel room.

The most disorganised and chaotic car park lead to trying to find a space for 20 mins at 9pm on a Tuesday night. Then had to queue at hotel check in as only 1 assistant. Who apologised and was friendly. The hotel and room are very beige, brown and drab and a piece of bright artwork somewhere would go amiss. I choose not to shower as the bath did not look too great to stand in. The bed was clean and comfortable, if you like 1 paper thin pillow.
Stayed 1 night in Sep 2025