2/10 Horrible
Lori B.
14 juin 2025
Les points faibles : Propreté
An unpleasant experience that could have been fixed...
After driving 10 hours I was hopeful to relax, however upon arrival the home was in disarray and not cleaned from the previous tenants-the property owner acknowledged it was his fault - he offered to have it cleaned but then offered a the option of a 5th wheel trailer in a park of run down trailers. It was in an area that i did not feel safe to be in and my daughter in law agreed it was not a good area for a woman traveling alone to be staying in. It was not the property i had paid for. I then asked the owner to refund my money as i was alone and exhausted and i needed to book a hotel as both properties were not part of what was agreed to pay and by that time i was frustrated. He essentially stated that my feelings regarding feeling unsafe were not important in a rental situation and that he believes it is a safe area- regardless of the fact that it was not what i had booked because that property was not ready to be rented and may have still had someone staying there. The owner offered a refund of substantially less than half of what i paid, for something i did not stay in due to his oversight. I agreed to a refund less than what i paid so he wouldn't be out of his fees to VRBO and he declined- If the outcome was different and he refunded what he COULD have , minus his VRBO fees- I would not be here writing this review. Other reviews state he has many properties in many states, it saddens me he has taken advantage of a situation like this and has kept the funds.
Lori B.
Séjour de 2 nuits en juin 2025