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NASS Central Garden

3.5 star property

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Family Quadruple Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Terrace/patio
Restaurant
Reception
Building design

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
9-69 Mariano Cueva, Cuenca, Azuay
  • Place, Calderon Park
    ‪3 min walk‬
  • Place, New Cathedral of Cuenca
    ‪5 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪9 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪5 min drive‬

Room options

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Double Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Triple Room

  • 20 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Large Single Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Family Quadruple Room

  • 20 sq m
  • Sleeps 10
  • 4 Double Beds

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About this property

NASS Central Garden

Hotel in Cuenca with free breakfast and coffee shop/cafe
This smoke-free hotel features a restaurant, a coffee shop/cafe and a business centre. Free self-service breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
NASS Central Garden offers 15 accommodations with free toiletries. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Satellite televisions are provided.

Bathrooms include a shower with a rainfall showerhead. This Cuenca hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

During your stay at NASS Central Garden, you're just a quick walk from Plaza Rotary Market. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Plaza Rotary Market and Esqueletologia Museum
  • Dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. There's an onsite business centre. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly NASS Central Garden. Free self parking is available.

This 3.5-star Cuenca hotel is smoke free.

Guests are served a free self-service breakfast daily from 7:30 AM to 9:30 AM. The hotel hosts a free manager's reception on selected days.
NASS Central Garden has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 33 metres
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:30 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Champagne service
  • Meal delivery service

More

  • Desk
  • Heating
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 8 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20 per accommodation, per stay
  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 8 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day
  • Laundry fee: USD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 0102208063001

Property is also known as

NASS Central Garden Hotel
NASS Central Garden Cuenca
NASS Central Garden Hotel Cuenca

NASS Central Garden Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 27 reviews
Rating 8 - Good. 4 out of 27 reviews
Rating 6 - Okay. 3 out of 27 reviews
Rating 4 - Poor. 4 out of 27 reviews
Rating 2 - Terrible. 4 out of 27 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms ...nice place....nice people...I love it !!!
Stayed 1 night in Aug 2025

6/10 Okay

Daniel

Stayed 3 nights in May 2025

10/10 Excellent

Angei

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place and nice staff.
Stayed 1 night in Mar 2025

8/10 Good

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Sheryl

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Restored OLD colonial style property with beautiful central covered atrium/patio area where breakfast is served and where there’s a simple restaurant in the evening. Floors CREAK. Like most places in Ecuador, hot water for Showers depends on a calefone (direct gas heating of the pipes the water flows through), which means hot water depends on rate of flow, how many people are showering at the moment, how far your room is from the calefone, and how much gas is in the tank. Staff were eager to please. Enclosed gated parking directly across the street which is more convenient than many downtown hotels.
Stayed 2 nights in Nov 2023

10/10 Excellent

Tomas, Quito

Stayed 1 night in Sep 2023

2/10 Terrible

Luis

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Tha staff is very rude
Stayed 2 nights in Feb 2023

4/10 Poor

George

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 2 nights in Feb 2023

10/10 Excellent

Stevan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is lovely. A converted old house with beautiful woodwork and old world architecture. The staff was wonderful and very helpful.
Stayed 2 nights in Feb 2023

6/10 Okay

ANA

Travelled with family
Liked: Cleanliness, staff & service
The staff Liliana was amazing, but the property needs some repairs, no closet and night table inside the rooms.

2/10 Terrible

Claudia

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful facilities, outstanding service. The staff goes above and beyond to ensure you have a pleasant stay.

10/10 Excellent

Miguel

Travelled with family
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es super buen lugar para hospedarse en cuenca
Stayed 2 nights in Apr 2025

8/10 Good

Victor

Travelled with group
Liked: Staff & service, amenities
Un lugar adecuado para dormir, es un lugar economico por lo que si eres mu exigente no te lo recomiendo hay lugares mas agradables a costos mas elevados por supuesto, si unicamente lo quieres para dormir y estar bien ubicado y tienes bajo presupuesto creo que es el indicado el pago siempre es en el establecimiento no puedes pagarlo desde la app.
Stayed 1 night in Feb 2025

4/10 Poor

jorge ernesto

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

4/10 Poor

jorge ernesto

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Mariuxi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lo que no me gusto es que como los pisos son de madera los demás huéspedes hacen mucho ruido para los que estamos en pisos inferiores, terrible que no se puede dormir
Stayed 1 night in Nov 2024

6/10 Okay

Francisca

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El lugar esta bien ubicado, el patio interno es super lindo y te envuelve en la epoca colonial de Cuenca. Mi mayor desilusion con el hotel fue la mala atencion por parte del equipo y recepcion. Dentro de la habitacion el bano tenia una cortina que no llegaba al piso y el agua se salia fuera de la ducha. No tenian jabon, shampoo dentro de la ducha. Fuera de eso, el lugar fue economico, a 6 min caminando de la catedral.
Stayed 2 nights in Dec 2023

10/10 Excellent

ALEXA

Stayed 2 nights in Feb 2023

10/10 Excellent

Erika

Stayed 1 night in Jan 2023

2/10 Terrible

Antonella

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No se puede llamar hotel a semejante improvisación..

4/10 Poor

Carol

Travelled with family
Disliked: Amenities, property conditions & facilities
Las habitaciones pequeñas,camas pequeñas, no hay ventanas ni buena ventilación. No encontramos ni un ropero para colocar la ropa, ni una mesita para colocar la maleta.

2/10 Terrible

Leonardo

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
El hotel en general es bonito, pero la habitación y el servicio es fatal.

10/10 Excellent

CRISTHIAN