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Oro Verde Cuenca

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Photo gallery for Oro Verde Cuenca

Outdoor pool, pool umbrellas, pool loungers
Deluxe Twin Room | Premium bedding, down duvets, in-room safe, desk
Breakfast, lunch and dinner served
Lobby
Breakfast, lunch and dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Av Ordóñez Lasso S/N, Cuenca, Azuay
  • Place, San Sebastian Plaza
    ‪8 min drive‬
  • Place, Museum of Modern Art
    ‪8 min drive‬
  • Place, Iglesia San Sebastián
    ‪8 min drive‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, in-room safe, desk

Junior Suite

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down duvets, in-room safe, desk

Deluxe Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Oro Verde Cuenca

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Oro Verde Cuenca offers 69 accommodations with a safe and free newspapers. Beds feature down duvets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, bidets and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Oro Verde Cuenca. During your stay, you'll be within walking distance of San Sebastian Plaza. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy local cuisine while dining at ARUNA
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Just a 5-minute drive from University of Cuenca's Orchid Garden and a few minutes from Museum of Extreme Art
  • Free airport shuttle service
  • Pets welcome for a fee
Oro Verde Cuenca offers its guests an outdoor pool, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite business centre. A terrace, barbecue grills, and tour/ticket assistance are also featured at the luxury Oro Verde Cuenca. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This 4.5-star Cuenca hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
ARUNA – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Lobby Bar – On-site piano bar. Open daily.
Gourmet Deli – This delicatessen only serves light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle at scheduled times and on request
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ARUNA
  • Gourmet Deli
  • Lobby Bar

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 36.60 per pet, per stay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 36.60 per pet, per stay
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Oro Verde Cuenca offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Oro Verde Cuenca
Oro Verde Cuenca
Hotel Oro Verde
Cuenca Oro Verde Hotel
Oro Verde Cuenca Hotel
Hotel Oro Verde Cuenca
Oro Verde Cuenca Cuenca
Oro Verde Cuenca Hotel Cuenca

Oro Verde Cuenca Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 471 out of 609 reviews
Rating 8 - Good. 93 out of 609 reviews
Rating 6 - Okay. 31 out of 609 reviews
Rating 4 - Poor. 8 out of 609 reviews
Rating 2 - Terrible. 6 out of 609 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Juan Francisco

Liked: Cleanliness, staff & service, amenities
Excelente hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Great service, staff, clean rooms.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

jose

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jimmy

Liked: Cleanliness, amenities, property conditions & facilities
The rooms and the service awesome, food 👌 excellent, for sure I will go back, the only thing it was the pillows they were too big and uncomfortably.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

sylvia j

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Miriam and Thomas

Liked: Amenities
Great place to stay in Cuenca
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great area, restaurants are all around walking distance. Excellent location
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

taek

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff and clean room
Stayed 1 night in Oct 2025
Verified

6/10 Okay

juan carlos

Liked: Cleanliness, property conditions & facilities
Not enough coffee and tea in that lobby area
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

taek kyu

Liked: Cleanliness, amenities, property conditions & facilities
Very kind recepción
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
Outstanding service.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast, great bed and walk in shower!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent! It was clean and it had everything one could need. Most importantly, the people at reception made the difference. Maria Teresa Yela, provided me with a superb attention. Made me feel like a king. Thank you all!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was courteous we’ve stayed there before and would not stay anywhere else. We love it love the service. People are great.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms and service, very comfortable and the breakfast buffet is delicious
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Pedro

Liked: Cleanliness
Very friendly and professional
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Domenico Beny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was fresh. The beef, in particular, was well seasoned and delicious. My favorite was the dessert bar. Great variety and not too sweet.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rigmor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food and service,very comfortable beds
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Edgar Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Very good Hotel
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. gorgeous river behind it.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Lowell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and exceptional staff. We certainly plan on staying here again when we are next in Cuenca.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

YOLANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was awesome!!! And all the people very friendly.
Stayed 3 nights in Dec 2023