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Club Santa Maria

2.5 star property

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Photo gallery for Club Santa Maria

A swimming pool with a hammock, a lounge area, and a view of trees and buildings.
A residential area with houses, a playground, and a well-maintained lawn.
A dining table set with plates, glasses, and cutlery, decorated with a floral centerpiece and hanging paper lanterns.
Outdoor banquet area
A two-story white building with a flat roof, surrounded by well-maintained hedges and trees.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Calle Colotepec Santa María Ahuacatitlán, Cuernavaca, MOR, 62100
  • Place, National Institute of Public Health
    ‪8 min drive‬
  • Place, Galerias Cuernavaca Mall
    ‪15 min drive‬
  • Place, Cuernavaca Cathedral
    ‪24 min drive‬

Room options

View all photos for Traditional Room, 2 Bedrooms, Accessible

A bedroom with a bed, white curtains, a brick wall, and a tiled floor.

Traditional Room, 2 Bedrooms, Accessible

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Family Room, 2 Bedrooms

A bedroom with a bed, white curtains, a brick wall, and a tiled floor.

Family Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed OR 2 Single Bunk Beds

Similar properties

Exterior
Aristos Cuernavaca
Rancho Cortes
  • Pool
  • Pet-friendly
  • Kids’ pool
  • Restaurant
4.3 out of 5, Excellent, 1,003 reviews
The price is CHF 50
includes taxes & fees
11 Aug - 12 Aug
Aristos Cuernavaca

About this property

Club Santa Maria

3 outdoor pools, a restaurant and a poolside bar are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference centre and a business centre.
Club Santa Maria offers 84 accommodations, which are accessible via exterior corridors and feature fireplaces. Rooms open to patios. This accommodation has kitchens with fridges. Bathrooms include a shower. Housekeeping is provided on a daily basis.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide.
During your stay at Club Santa Maria, you'll be within walking distance of National Institute of Public Health. Enjoy features like free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the pool bar
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Amenities include a business centre, a meeting room and a conference centre
  • 10 minutes by car from Cuauhnahuac Regional Museum and 11 minutes from Cuernavaca Cathedral
  • Dogs welcome for a fee
As a guest of Club Santa Maria, you'll find 3 outdoor swimming pools, a waterslide, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the pool bar. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 5920 square feet (550 square metres) and includes a conference centre. A terrace, barbecue grills, and a garden are also featured at Club Santa Maria. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this Cuernavaca hotel.

Club Santa Maria has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Children's pool
  • Outdoor pool (guest access)
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room kitchen
  • In-room refrigerator
  • Snack bar/deli
  • Waterslide

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference centre (5,920 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Kitchen
  • Refrigerator

More

  • Access via exterior corridors
  • Fireplace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 21 April and 24 April.

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 100 per pet, per stay
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 100 per pet, per stay
  • Firewood fee: MXN 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Club Santa Maria Hotel
Club Santa Maria Cuernavaca
Club Santa Maria Hotel Cuernavaca

Club Santa Maria Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 15 out of 43 reviews
Rating 8 - Good. 9 out of 43 reviews
Rating 6 - Okay. 12 out of 43 reviews
Rating 4 - Poor. 3 out of 43 reviews
Rating 2 - Terrible. 4 out of 43 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great size cabins and no TV so we can all share time together in an old fashion family time
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just that mini market personnel and hotel staff don't communicate
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Nadia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Un tobogan para niños y espuma en el chapoteadero. Mi reservacion fue condicionada a la llegada de todas las demas reservas y se me pidio cuota de 500 pesos para asignarme "una habitación mejor" y el chek in fue una hora después pero además sin el aseo de la misma observando colchones viejos y sucios la ropa de cama son harapos y el encargado recibia dinero para la.asignacion y cambio de habitaciones. Las áreas viales del circuito para caminatas ocupadas por vehículos y mascotas sin correas donde estaba prohibido en el área de alberca. Se fue la luz por lapso de 3 hrs no hay planta de luz y el chek out lo piden antes ...fue terrible la estancia. No es recomendable definitivamente. Los.muebles viejicimos
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Norma Angélica

Disliked: Property conditions & facilities
Las cabañas son lindas, pero huelen a humedad, las comas no son cómodas, los enchufes son bifásicos, tienes que llevar tus trastes, lo menos que quiero es cargar, lo bueno aceptan mascotas alrededores limpios, si reservas con Expedia te dan la habitación más lejana se ponen más estrictos que si reservas directamente con ellos
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Miriam

Liked: Staff & service
Me gusto es estar en la naturaleza los jardines, alberca. Las hacitacio es rusticas van con el lugar
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Omar

Un lugar para descansar.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Muy bonito el lugar
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Jose Antonio

Liked: Cleanliness, staff & service
Les falta mantenimiento y los colchones son muy duros y algunos viejos y que no aclaran que el costo por cabaña es por dos personas aunque tenga capacidad para 6 cada persona tiene costo extra
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Jose Antonio

Liked: Cleanliness, staff & service
El lugar es muy agradable, solo le falta mantenimiento a las cabañas y los colchones son durísimos. También deben aclarar que el cobro de la cabaña es por 2 personas aunque tenga capacidad para 6
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien, falta mantenimiento al lugar, las camas un poco duras, pero en general el lugar está muy bien para descansar
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Jose Alberto

Liked: Staff & service

Alberto

Ambiente natural execelente. Limpieza no muy bueno las camas no están limpias y aybarañas enormes . Las toallas de mala calidad y sucias .
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Arturo

Liked: Cleanliness, staff & service, amenities
No es recomendable llegar de noche si es tu primera vez, te sacas de onda al llegar por el acceso al lugar, pero adentro de la propiedad (cabañas) está bonito, sugiero llegar su propia comida
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Mario

Todo bien

Bien ; todo bien
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liliana

Liked: Staff & service
no me gusta que las albercas no estan climatizadas estan frias y los colchones estan sucios, el refrigerador esta muy viejo sirve pero se ve muy viejo me gustan el ambiente
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Shantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy agradable y cómodo
Stayed 1 night in Apr 2023
Verified review

6/10 Okay

Rene

Disliked: Room comfort
Quedaban 4 cabañas y al ver que reservamos por aplicación nos dieron la peor
Stayed 2 nights in Apr 2023
Verified review

2/10 Terrible

Maria Celia Orozco

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No tiene aire acondicionado, ni ventilador, ni mosquiteros en las ventanas, por lo que si abres las ventanas se meten todos los bichos. Revise varias cabañas y todas tenian un apestoso y fuerte olor a humedad, muebles viejos, maltratados, no hay reglamento y el vecino tuvo musica en volumen alto toda la noche, finalmente a las 7.00 am apagó la música. Ropa de cama sucia, manchada, vieja. Pesimo lugar, sin cuidados. No llega señal de internet
Stayed 1 night in Nov 2022
Verified review

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hay mejores y más baratas opciones

Las camas súper incomodas. Caro para lo que es. Mejor hotel en el mero centro de Cuernavaca, ya se le nota la edad.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable y las personas muy amables
Stayed 1 night in May 2022
Verified review

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in a friendly family atmosphere

Relaxing swimming + cocktail drinks (excellent piña coladas) + billiard + pingpong all included. Friendly stay within other mexican families as kind neighbors, excellent welcome from the owner and her husband.
Stayed 2 nights in Mar 2022
Verified review

4/10 Poor

Jose Luis

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Instalaciones deprimentes, no hay Internet en las habitaciones, la red Telcel no agarra, el agua en las albercas esta super fria, no hay calefacción ni caldera por mas que lo anuncien asi, mobiliario deplorable, no tiene nada cercano, si no eres nada exigente y buscas pasar una noche puede ser buena opcion.
Stayed 1 night in Nov 2021
Verified review

6/10 Okay

Gabriel

El lugar ya es antiguo, falta mucho mantenimiento, no hay toallas, no hay cobijas
Stayed 2 nights in Oct 2021
Verified review

2/10 Terrible

ALEXANDRE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pesimo lugar ¡ Almohadas apestando a sudor

Pesimo lugar. Reserve un fin de semana, me fui al primer dia. Obviamente sin rembolso. Almohadas apestando a sudor, colchón con manchas, sin agua caliente. Todo viejo y en muy mal estado. Gente borracha y escandalosa en las otras cabañas. Muy mala experiencia !
Stayed 2 nights in Aug 2020
Verified review

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar se volvió uno de los favoritos, es muy tranquilo ideal para descansar y alejarse del internet, las instalaciones muy bien y las cabañas muy limpias la alberca aunque un poco fría es muy agradable, definitivamente volveremos pronto. Agradecemos la atención de la srita. Karen Estrella que estuvo al tanto de nuestra reservación en todo momento y en general al personal por sus atenciones.
Stayed 2 nights in Aug 2020
Verified review

8/10 Good

Detz

Liked: Cleanliness, amenities, property conditions & facilities
Es un lugar muy agradable, para disfrutar con la familia, solo que el personal de recepción podría mejorar la atención con la gente que a reservado por medio de expedía y que no somos socios del lugar.
Stayed 2 nights in Jul 2020