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La Provence Restaurant & Boutique Hotel

3.5 star property

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Photo gallery for La Provence Restaurant & Boutique Hotel

Outdoor pool, pool umbrellas, pool loungers
HABITACION JR. SUTE | Premium bedding, blackout curtains, iron/ironing board, free WiFi
Lunch and dinner served
Exterior
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Plutarco Elias Calles No. 22, Cuernavaca, MOR, 62030
  • Place, Cuernavaca Golf Club
    ‪2 min walk‬
  • Place, Cuernavaca Cathedral
    ‪12 min walk‬
  • Place, Borda Gardens
    ‪14 min walk‬

Room options

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SUITE CON JACUZZI AMATE | Premium bedding, blackout curtains, iron/ironing board, free WiFi

SUITE CON JACUZZI AMATE

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for HABITACION EJECUTIVA

HABITACION EJECUTIVA | Premium bedding, blackout curtains, iron/ironing board, free WiFi

HABITACION EJECUTIVA

8.0 out of 10
Very good
(1 review)
  • Garden view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for HABITACION ESTANDART

HABITACION ESTANDART | Premium bedding, blackout curtains, iron/ironing board, free WiFi

HABITACION ESTANDART

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for HABITACION JR. SUTE

HABITACION JR. SUTE | Premium bedding, blackout curtains, iron/ironing board, free WiFi

HABITACION JR. SUTE

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for HABITACION EJECUTIVA SOFA

HABITACION EJECUTIVA SOFA | Premium bedding, blackout curtains, iron/ironing board, free WiFi

HABITACION EJECUTIVA SOFA

  • Garden view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

La Provence Restaurant & Boutique Hotel

An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a swim-up bar, a snack bar/deli and a coffee shop/cafe are on-site.
La Provence Restaurant & Boutique Hotel offers 12 accommodations with DVD players and a hairdryer. This accommodation offers separate dining areas. Beds feature premium bedding. Cable televisions are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
With your stay at La Provence Restaurant & Boutique Hotel, you're connected to a shopping centre and just a quick walk from Cuernavaca Golf Club. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as litter trays.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy French cuisine while dining at La Provence
  • Take a swim in the outdoor pool
  • Services include free supervised childcare, a concierge and tour or ticket assistance
  • Steps from Cuernavaca Golf Club and 14 minutes on foot from Cuernavaca Cathedral
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including litter trays
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business centre, a meeting room, and coworking spaces are available. Event space at this hotel measures 215 square feet (20 square metres) and includes conference space. An outdoor pool, spa services, and a terrace are also featured at La Provence Restaurant & Boutique Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cuernavaca hotel.

Guests are served a free continental breakfast daily from 8:00 AM to noon.
La Provence – This restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • La Provence

Things to do

  • Art gallery
  • Hot tub
  • Outdoor pool

Family friendly

  • DVD player
  • Free supervised activities for children
  • High chair
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Business centre
  • Coworking space
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • DVD player

Food and drink

  • Limited room service
  • Separate dining area

More

  • Ceiling fan
  • Fan
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 500 per pet, per night, plus a deposit of MXN 500 per night
  • Pets cannot be left unattended
  • Litter boxes are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 11:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Provence Hotel Restaurant Cuernavaca
Provence Restaurant Cuernavaca
Provence Restaurant Cuernavac
Hotel Amate
La Provence Restaurant &
La Provence Hotel Restaurant
La Provence Restaurant & Boutique Hotel Hotel
La Provence Restaurant & Boutique Hotel Cuernavaca
La Provence Restaurant & Boutique Hotel Hotel Cuernavaca

La Provence Restaurant & Boutique Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 51 out of 100 reviews
Rating 8 - Good. 25 out of 100 reviews
Rating 6 - Okay. 13 out of 100 reviews
Rating 4 - Poor. 3 out of 100 reviews
Rating 2 - Terrible. 8 out of 100 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

JOSE

Liked: Cleanliness, property conditions & facilities
super
Stayed 1 night in Nov 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very cain and professional! The gardens are amaizing! However, the food didn't quite live up to our expectations, and the bathroom door in our room was faulty. Nevertheless, we will definitely return and recommend it to our family.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Raul

Liked: Cleanliness, property conditions & facilities
Bien
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Tania Maygualida

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
En general bien pero no maravilloso, lo peor de todo fue que el 1 de enero cortaron el servicio de restaurante a las 5 de la tarde, no tuvimos en donde cenar y apagaron las luces de todo el jardín, realmente no teníamos otra opción más que meternos al cuarto a ver la televisión, considero que en esas fechas, cuando el hotel está lleno, no deben de quitar el servicio aunque sea 1 de Enero, si me hubieran dicho eso pues no voy . La cena de fin de año muy cara para lo que sirvieron, la verdad es que no lo recomendaría .
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

MIREYA

Liked: Cleanliness, amenities, property conditions & facilities
La alberca climatizada, excelente servicio, habitación, desayunos y jardines.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tania Sánchez

Liked: Cleanliness, amenities, property conditions & facilities
El personal super amable y está muy lindo todo.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Maria del pilar

Liked: Cleanliness, amenities, property conditions & facilities
Muy bonito hotel
Stayed 1 night in Nov 2025
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities
Al baño le hace falta ventilación
Stayed 1 night in Nov 2025
Verified

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il est noté que le petit déjeuner est un buffet continental dans la réservation, déçus nous avons eu droit à un café un jus de fruit et un morceau de gâteau … où est l erreur ?
Stayed 1 night in May 2025
Verified

8/10 Good

jose a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonito hotel

Todo estuvo bien, excepto porque no tienen aire acondicionado, solo ventiladores, y en la noche hace calor, fue el unico inconveniente
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar y el personal muy amable
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción de fin de semana

Excelente estancia
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, sólo tuve mala experiencia con la comida del restaurante, uno de los alimentos estaba en mal estado.
Stayed 2 nights in Aug 2024
Verified

2/10 Terrible

Selene

Disliked: Cleanliness, staff & service, property conditions & facilities
No hay recepcionista cuando llegamos, nos comentaron que hasta las 3. Cuartos con larvas en cabecera y colchones con pequeñas cucarachas en el baño. El mesero atendió nuestra inconformidad después de quejarnos 4 veces en recepción con otro Mesero (estaba la administradora y gerente afuera sentadas en el jardín charlando); el mismo mesero nos cambió de cuarto donde encontramos cucarachas grandes arriba del mueble y en el piso. No comentaron que fumigaron el lunes, para el viernes en la tarde/noche no habían hecho limpieza de la fumigación de los cuartos desocupados. ¿Entonces porque el Check-in es hasta las 3? Nos fuimos del hotel, "habló" con nosotros, la gerente y la administradora, en un tono que no les importaba mucho que nos fuéramos, "se disculparon". Es lamentable, porque hubo muchos pretextos y no una disculpa real; siempre los hoteles en Cuernavaca estarán llenos, asumo que un cliente más o menos no es relevante. En estas situaciones es cuando se ve si la administración en realidad sabe llevar un hotel o no. Pagamos menos con Expedia, creo que por esto el servicio del hotel no es bueno o fuimos ignoradas. Piden identificación oficial. Bueno: los gatos que tenían y el único mesero que SI nos apoyó dentro de lo que pudo. Recomendación: Revisen muy bien sus cuartos, sobre todo si se los dan cerca de la cocina; revisar las cabeceras que son como agujeradas.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities
Buen y lindo lugar, muy atento el personal
Verified

10/10 Excellent

JOSE ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitacion de mediana calidad ; lo que definitivamente es muy buenos es la comida . 100% recomenndable
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Heidi

Liked: Amenities, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Tania Maria

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bonito hotel

Muy bonito hotel, habitación muy amplia y limpia. Hay jardines y alberca. Jenny prepara unas bebidas muy ricas. Sabrosa comida francesa. Todo el personal son amables. Aceptan mascotas.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Su jardin es hermoso, todos muyyy atentos, la recámara muy bonita, y sobretodo el trato de Coni sra. que te recibe en la recepción.. Muchas gracias! Volveré 🙂
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Alba del Carmen López

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su entorno natural rodeado de vegetación
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Carlos German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increíble hotel boutique

Habitación muy cómoda, baño impecable (desearía hubiese acondicionador), el aire acondicionado en algún momento aventó hielo y la tapa de la botella de agua estaba sucia. El Restaurant increíble la comida excelente y las áreas verdes muy padres.
El amate negro
Enmolada de pato
Quiché de carnes frias
Habitacion
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que lindo este boutique hotel! Nos encantó la habitación, los jardines y la gente. También un restaurante excelente!
Stayed 1 night in Mar 2023
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities
Muy rico, buenas instalaciones de hotel. Habitación lúgubre y poco espacio para cosméticos en el baño.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bello hotel, agradable el ambiente. Te relajas demasiado y te permite descansar y disfrutar con los que vas
Stayed 1 night in Feb 2023