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Hotel Rúah

3.5 star property

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Photo gallery for Hotel Rúah

Restaurant
Standard room with air conditioning | Free WiFi, bed sheets
Garden
Front of property
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room

Explore the area

View in a map
Calle No Reeleccion No. 33, Col. Centro, Cuernavaca, MOR, 62000
  • Place, Cuauhnahuac Regional Museum
    ‪8 min walk‬
  • Place, Borda Gardens
    ‪10 min walk‬
  • Place, Cuernavaca Cathedral
    ‪12 min walk‬

Room options

View all photos for Standard room with fan

Standard room with fan | Free WiFi, bed sheets

Standard room with fan

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard room with air conditioning

Standard room with air conditioning | Free WiFi, bed sheets

Standard room with air conditioning

7.6 out of 10
Good
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard room with 2 beds and air conditioning

Standard room with 2 beds and air conditioning | Free WiFi, bed sheets

Standard room with 2 beds and air conditioning

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Rúah

Along with an outdoor pool, this hotel has a coffee shop/cafe and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, dry cleaning and a 24-hour front desk.
Hotel Rúah offers 35 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
During your stay at Hotel Rúah, you're just a quick walk from Calvario Church. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Cafetería Ruah, a coffee shop with garden views
  • Take a swim in the outdoor pool
  • Amenities include a terrace, coffee/tea in a common area and a water dispenser
  • Within a 10-minute walk of Jardín Juárez and Cuauhnahuac Regional Museum
There's a coffee shop/cafe on site. WiFi is free in public spaces. Hotel Rúah offers its guests an outdoor pool and a children's pool. Hotel Rúah also features a terrace, a garden, and a picnic area. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cuernavaca hotel.

Cafetería Ruah – This poolside coffee shop serves breakfast, brunch and lunch. Guests can enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Cafetería Ruah

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lever door handles
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 2012
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Rúah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Rúa Cuernavaca
Rúa Cuernavaca
Hotel Rúah Hotel
Hotel Rúah Cuernavaca
Hotel Rúah Hotel Cuernavaca

Hotel Rúah Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 151 out of 429 reviews
Rating 8 - Good. 134 out of 429 reviews
Rating 6 - Okay. 80 out of 429 reviews
Rating 4 - Poor. 39 out of 429 reviews
Rating 2 - Terrible. 25 out of 429 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Victor

Liked: Cleanliness, property conditions & facilities
Nice place, clean, good security.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and Friendly staff!!!! A basic hotel, but exactly what I needed!
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Stayed 1 night in Mar 2025
Verified

8/10 Good

Maxwell

Liked: Cleanliness
The staff was really nice and helpful. There is some street noise but only in the morning. Some smells are coming from the shower drain. But everything else was ok, the rooms are clean.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 14 nights in Oct 2024
Verified

10/10 Excellent

Feliciano

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Its not far from el zonal and showers need attention
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Cynthia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Place is clean. No hot water in shower at night. Place is run down. Bed was uncomfortable.
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Ramiro

Disliked: Staff & service, amenities, property conditions & facilities
The Worst experience ever. Towels very dirty looking like a floor mop. The bed was Very cheap and hard, not able to fall sleep. Bathroom it was a nightmare. No hand soap. Very narrow space. I only stay one night. Then I did move to Hotel Borda. It was much Better. And the staff… the worst in the industry
Stayed 1 night in Sep 2025
Verified

8/10 Good

ELOY RAFAEL MORENO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

HUGO EFRAIN

Disliked: Cleanliness, staff & service, property conditions & facilities
No me respetaron la reservación, no me dieron dos habitaciones que reservé por medio de la página de Hoteles.com
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Mi estancia fue corta pero muy grata, la atención de 10, servicio muy bueno. Estacionamiento aunque pequeño, dejas tu auto y el personal del hotel acomoda tu vehículo. Equipo Hotel Ruah, mil gracias por el servicio. Vuelvo a regresar seguro!!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Edgar Emiliano

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación impecable en limpieza y los empleados muy amables y eficientes
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Santiago

Disliked: Cleanliness, staff & service, amenities
En la habitación no cuenta con toallas disponibles , la televisión. No, funcionaba aunque me cambiaron de habitación fue el mismo problema
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Hernán

No son camas queen size, sin matrimoniales.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

ARMANDO

Liked: Cleanliness, staff & service, amenities
Linpieza y buen trato
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar tranquilo y cerca del centro de la ciudad
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Fernando Rafael

Disliked: Cleanliness, staff & service, property conditions & facilities
La verdad, fue una muy mala experiencia, se que el precio estaba de acuerdo a la calidad, pero no imagine este tipo de instalación, lamento estos malos comentarios, de hecho deje perder la reserva de la segunda estancia, preferí tomar otro hotel y perder el cargo
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, amenities
Todo muy bien
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Edgar Emiliano

Liked: Cleanliness, staff & service, amenities
La amabilidad del personal, la limpieza y comodidad del cuarto y la cama
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

JorgeDaniel

Al momento de pedir la factura no quisieron facturarme dijeron que forzosamente tenía que ser a través de Expedia lo cual jamás me había pasado. La zona es muy ruidosa y caótica 24/7.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

claudia

Liked: Cleanliness, amenities, property conditions & facilities
La habitación amplia y cómoda El personal muy amable.el único "pero" es que en el baño no hay donde poner el jabón y estropajo, y que no tiene ventana sino una ventila. Pero en términos generales, todo muy bien
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities
Buenas atención
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable, habitación con poca privacidad, las cortinas eran muy finas y dejaban pasar la luz y ninguna privacidad, tenía ventilador de techo pero se apagaba al apagar la luz. En la regadera estaba defectuosa y el desagüe estaba tapado.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Ma. Cristina

Disliked: Cleanliness, amenities
La habitación no era la que se solicitó, y las imágenes no correspondían, está muy fea y vieja, deteriorada, el estacionamiento insuficiente, me pidieron las llaves y le pegaron a mi camioneta, nadie se hizo responsable .
Stayed 1 night in Nov 2025
Verified

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
todo bien
Stayed 1 night in Oct 2025