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Hotel Villa Pralaya

2.5 star property

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Lake
Lake
Deluxe Double Room | 1 bedroom, desk, blackout curtains, free WiFi
Restaurant
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Pool
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
5 Motolinía Centro, Jiutepec, MOR, 62550
  • Tabachines Golf Club
    ‪8 min drive‬
  • Galerias Cuernavaca Mall
    ‪10 min drive‬
  • Cuernavaca Cathedral
    ‪12 min drive‬

Room options

View all photos for Deluxe Quadruple Room

1 bedroom, desk, blackout curtains, free WiFi

Deluxe Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, desk, blackout curtains, free WiFi

Deluxe Double Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Restaurant

Fiesta Inn Cuernavaca

  • Pool
  • Pet-friendly
  • Kids pool
  • Free WiFi
4.3 out of 5, Excellent, (1002)
The price is CHF 73
for 1 room
includes taxes & fees
25 Jul - 26 Jul
Fiesta Inn Cuernavaca

About this property

Hotel Villa Pralaya

Lakefront hotel with 24-hour front desk and coffee shop/cafe
Along with an outdoor pool, this hotel has a restaurant and a coffee shop/cafe. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a children's pool, concierge services and laundry facilities.
Hotel Villa Pralaya offers 10 air-conditioned accommodations with free toiletries and blackout curtains. This Jiutepec hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site.
During your stay at Hotel Villa Pralaya, you'll be close to Papalote Museo del Niño. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served weekends for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 7 minutes by car from Papalote Museo del Niño and 8 minutes from El Tepozteco National Park
Hotel Villa Pralaya offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. A free manager's reception is offered daily. Public spaces have free WiFi.

Hotel Villa Pralaya also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

Smoking is allowed in designated areas at this Jiutepec hotel.

The hotel hosts a free manager's reception daily.
Pralaya Café – On-site family restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 9:00 AM to 1:00 PM for a fee: MXN 250 for adults and MXN 200 for children
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Pralaya Café

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Towels provided

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 6:00 PM
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 250 for adults and from MXN 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Villa Pralaya Hotel
Hotel Villa Pralaya Jiutepec
Hotel Villa Pralaya Hotel Jiutepec

Hotel Villa Pralaya Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 21 out of 42 reviews
Rating 8 - Good. 11 out of 42 reviews
Rating 6 - Okay. 6 out of 42 reviews
Rating 4 - Poor. 2 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Myriam

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

José

Travelled with partner
Liked: Staff & service
El costo de la habitación estaba muy por arriba de las condiciones del lugar
Stayed 1 night in Mar 2025

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service

Fraude

Muy mal servicio El hotel no tenía letrero afuera solo el de unas pizzas Contratamos 2 camas matrimoniales y nos dieron solo una , tuvimos q hacer la aclaración para q nos cambiaran de cuarto , la chica q atendía quedó de llevarnos la llave del nuevo cuarto y nunca lo hizo Muy caro para el servicio
Stayed 1 night in Feb 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Bien en general
Stayed 2 nights in Jan 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No esta tan visible la entrada al hotel. La gente conoce el restaurante pero no sabe que es un hotel. Podria mejorar en la visualización del lugar
Stayed 1 night in Nov 2024

2/10 Terrible

Martin

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
In theory there is a reception in the hotel that works when ever they want. You can die ringing the bell they have and no one will appear. We received the the TV and the AC control. TV worked fine but the AC didn’t. Our room was located close ti the pool. They started playing music at Lou volume at 8:30 AM. Why? Good question… avoid the bad experience. Never stay in this hotel.
Stayed 1 night in Nov 2024

8/10 Good

José Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable y la atención fue excelente.
Stayed 1 night in Oct 2024

10/10 Excellent

MARIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El restaurante es excelente, la comida deliciosa y buenos costos.. Habitación bien.
Stayed 1 night in Oct 2024

2/10 Terrible

Priscila

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La cama KS tenía las sábanas sucias, la botella de agua que dejaron estaba abierta y a la mitad, las sábanas y toallas en terrible estado, desgarradas, manchadas, el jabón de la peor calidad, el baño tenía una gotera y el piso estaba empapado. De verdad no entiendo como pueden cobrar $2400 la noche por un hotel de esa calidad.
Stayed 1 night in Sep 2024

8/10 Good

Argelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy bonito.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Cumple para pasar una noche

Cumple con lo basico para pasar una noche
Stayed 1 night in Apr 2024

10/10 Excellent

Jiawen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar. Y la pizza de camarones es buenísima, y el servicio de restaurante es muy bueno. La gente es muy amable，un agradecimiento especial a Natalia.
Stayed 1 night in Mar 2024

6/10 Okay

MARCO ANTONIO

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Falta más mobiliario para comodidad

10/10 Excellent

Luis Felipe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena opcion atentos
Stayed 1 night in Mar 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Maleny

Stayed 1 night in Mar 2024

10/10 Excellent

Roberto Granados

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
los alrededores me dieron desconfianza ya al interior todo OK
Stayed 1 night in Mar 2024

10/10 Excellent

clau

Stayed 1 night in Mar 2024

6/10 Okay

Fernanda

Liked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

RUBEN DARIO

Stayed 1 night in Feb 2024

6/10 Okay

Uriel Enoch

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel se ve mejor en las fotos. Las habitaciones muy amplias. El restaurante muy rico y muy amables. Lo malo fue la recepcionista. Pésima atención y actitud
Stayed 1 night in Nov 2023

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Todo Perfecto, gracias
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visita Express

Solo estuvimos una noche, en general todo muy bien, limpieza y atención. Lo único es que la alberca tenía muchas hojas y aun que no estaba sucia, parecía estarlo.
Stayed 1 night in Jun 2023

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023