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Illa Hotel

3.0 star property

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Photo gallery for Illa Hotel

Restaurant
Property video
A courtyard with stone flooring, outdoor seating, and a central fountain.
A modern bathroom with a glass-enclosed shower, two sinks, and a large mirror.
A dining area with a wooden table and chairs, a high ceiling with exposed beams, and a view of the living room in the background.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Calle Carmen Alto 166, Barrio de San Blás, Cusco, 8003
  • Place, San Blas Church
    ‪2 min walk‬
  • Place, Cusco Cathedral
    ‪4 min walk‬
  • Place, Plaza de Armas
    ‪6 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪11 min drive‬

Room options

View all photos for Single Room

A hotel room with a bed, bedside tables, a desk, and a door.

Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Twin Room

Premium bedding, down duvets, in-room safe, individually decorated

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a wooden floor, a bed with a headboard, a nightstand, a desk with a chair, and a window with curtains.

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Triple Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | View from room

Deluxe Double Room, 1 King Bed

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a wooden bed, a nightstand, a desk, a chair, a painting, and a plant.

Superior Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a desk with a chair, a TV on the wall, and a window with curtains.

Family Room

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room

A room with a wooden dining table, a chair, a vase with flowers, a water bottle, and a flat-screen TV mounted on the wall.

Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed

A hotel room with a bed, a chair, a table, a TV, and a bathroom visible through an arched doorway.

Deluxe Double Room, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room

Premium bedding, down duvets, in-room safe, individually decorated

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for APARTAMENTO RAYMI

A spacious loft with exposed wooden beams, a grey sofa, a wooden coffee table, and a wooden cabinet with a mirror.

APARTAMENTO RAYMI

  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds, 1 Double Bed, 1 Twin Sofa Bed and 1 Twin Futon
  • Free Wi-Fi

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About this property

Illa Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free airport pick-up are also provided. Other amenities include 24-hour room service, laundry facilities and a 24-hour front desk.
Illa Hotel offers 26 accommodations, which are accessible via exterior corridors and feature a safe and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
During your stay at Illa Hotel, you're just a quick walk from Plaza de Armas. Features include free WiFi in public areas and free airport pick-up service, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include supervised childcare, tour or ticket assistance and a porter
  • Within a 15-minute walk of Plaza de Armas and San Pedro Market
  • Free airport pick-up shuttle service
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A free shuttle from the airport to the hotel is free (available 24 hours). A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Illa Hotel. A complete renovation of Illa Hotel was completed in December 2025.

This Colonial Cusco hotel is smoke free.

Illa Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour free airport pick-up shuttle on request
  • 24-hour airport shuttle

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Art supplies
  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • High chair
  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 2015
  • Colonial architecture
  • Comprehensive food waste policy
  • Living plant wall
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Renovated entire property - December 2025
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 per cent
  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at up to 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
Property Registration Number 20602723136

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Illa Hotel Cusco
Illa Hotel
Illa Cusco
Illa Hotel Hotel
Illa Hotel Cusco
Illa Hotel Hotel Cusco

Illa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 126 reviews
Rating 8 - Good. 28 out of 126 reviews
Rating 6 - Okay. 11 out of 126 reviews
Rating 4 - Poor. 3 out of 126 reviews
Rating 2 - Terrible. 6 out of 126 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Alyana

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a sleep only type of hotel. Within walking distance to many activities, places, and tours but far enough from noise to sleep peacefully. Not many things to do at the hotel but they are VERY helpful. No elevator!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean rooms, helpful staff.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location.
Stayed 4 nights in May 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nice hotels around Cusco. Definitely recommend.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrives late and left early next day but staff and service was prompt and extremely courteous
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Hot water, very clean.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Staff was really helpful. and the breakfast was amazing!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Our room was wonderful, the property and the room was much nicer than the pictures appear. It is an excellent hotel for the price and in a great area that is quiet and in the more pedestrian friendly San Blas area. I would stay here again when I return to Cusco in the future.
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Carmen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Other than the staff, who were excellent, this hotel is a complete dive.
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, but bathroom need some attention

All in all a good stay. A shame that the bathroom roof is full of mold.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
The area is very walkable! We appreciated the hotel storing our luggage while we were away on a trek. Having a kettle in the room was handy. There were many ants on the floor during our second stay which were not noted the first time.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Elin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Our stay here was very good! Hot water in the shower and we were able to get a breakfast box for our early morning departure
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Hosi

Liked: Cleanliness, staff & service, amenities
Excellent place to stay closer to main attractions. Staff is awesome. Helpful Room was clean
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Hosi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel . Staff is excellent and helpful. Room and bathroom clean
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Clean

The hotel was located within walking distance of the main attractions in Miraflores. Comfortable and clean. The breakfast was superb, and the staff was very helpful and friendly. I would recommend staying at this hotel.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beautiful facility with hummingbirds and smart TV/waterfall showerheads. The most spacious bedroom we had in Cusco and they even provided boxed breakfast for early hikes/excursion and held our luggage after we checked out. Would book again in a heartbeat.
Stayed 2 nights in May 2024
Verified

8/10 Good

Wenyan

Liked: Cleanliness, amenities, property conditions & facilities
Nice and spacious room. The cleaning staff was very considerate and helped organize. I wish they had elevator as we lived on the 5th floor and it was not fun to climb up at such high elevation.
Stayed 5 nights in Jun 2025
Verified

6/10 Okay

YePing

Our flight LATAM LA 2071 got canceled on 9/19/2025. We checked in IIIa hotel next day on 9/20/2025. The staffs are friendly. We asked Hotel.com to contact the IIIa hotel to get one night refund.It was not successful - no one answer the phone @ IIIa hotel. No recommendations for this IIIa hotel.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Javier

Liked: Staff & service
Disliked: Amenities
Many good options in San Blas, some oustanding. Illa is neither. Just an OK stay, no more, no less.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Jessica

Disliked: Cleanliness, amenities
Room was disgusting and dirty. Smelled like dirty diapers. Bugs on shower ceiling. Bedding wet and stained. Refused to give me another room.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend this hotel for a trip to Cusco.

A very clean and comfortable hotel in a great location in the historic centre of Lima. The decor of the hotel was nice. The staff were pleasant and helpful. On a hill, but that comes with staying in the historical area. Very nicely decorated breakfast restaurant...with the best breakfast in Peru! Everything close by, including a laundrette where you can get your laundry done in the same day. I thoroughly recommend this hotel for a business or tourist trip to Cusco.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel in Quiet area

My husband and I enjoyed our stayed at Hotel Illa while we were in Cusco. The staff was very helpful in lining up taxis to go to Poroy station (for Machu Picchu train) and the airport. The breakfast buffet was great and they also offered a special hot breakfast. Beautiful courtyard to enjoy. Only complaint was the hotel was a little far from city center so for meals etc we kind of stuck to this area but that being said, there are some really good restaurants within a couple minutes walk. Highly recommended hotel!
Verified

8/10 Good

Yevheniia

Liked: Cleanliness, staff & service, property conditions & facilities
This a nice hotel but they are not changing towels and they wet all the time because it’s cold inside. And the pillows covers were dirty.
Stayed 3 nights in Sep 2022
Verified

2/10 Terrible

Paty

Disliked: Staff & service
The property did not honor our booking because they felt the price was too low. When Expedia called they said they couldn´t find the booking . I would definitely NOT BOOK here. BEWARE!!!
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The deluxe room on the 5th floor with the jacuzzi was nicely decorated (better than pictured) and the jacuzzi had ample warm water. The bed was very comfortable. The breakfast space was hectic one morning with very few clean tables and limited food options available by 9:40am. However, eggs are cooked to order so that is nice. The staff will also prepare a take away bag for breakfast if you have an early day trip departure. The ceiling in the washroom has a lot of black mold on it and a slight smell which is not at par with the quality of the rest of the space. The staff were not able to provide a cork screw or wine glasses when asked. Bathrobes are not provided (even though they are pictured). We felt the price point was a bit high for what you get. The housekeeper cleaned the room but moved a bunch of our stuff and placed it on different shelves and in the cupboard which wasn’t really appreciated when we came back and had to find where our things had been put.
Stayed 2 nights in Aug 2025