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Union Hotel Cusco

3.5 star property
VIP Access

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Photo gallery for Union Hotel Cusco

Terrace/patio
Reception
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Restaurant
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
Calle Union 189, Cusco, Cusco, 8002
  • Place, San Pedro Market
    ‪2 min walk‬
  • Place, San Pedro Church
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪8 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Economy Double Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Economy Double Room

8.8 out of 10
Excellent
(16 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Triple Room, 3 Single Beds

Traditional Triple Room, 3 Single Beds | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Traditional Triple Room, 3 Single Beds

9.8 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Traditional Double Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Traditional Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Classic Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Classic Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Twin Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Traditional Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Quadruple Room

Traditional Quadruple Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Traditional Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 4 Single Beds

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About this property

Union Hotel Cusco

Colonial hotel with free breakfast and 24-hour front desk
Coffee/tea in a common area, laundry facilities and a 24-hour front desk are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas and free airport pick-up are also provided. Additionally, an arcade/games room, tour/ticket assistance and a garden are on-site.
Union Hotel Cusco offers 43 accommodations with a hairdryer and free toiletries. This accommodation offers separate sitting areas. 40-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the free breakfast at Union Hotel Cusco. During your stay, you're just a quick walk from Plaza de Armas. Enjoy features like free WiFi in public areas and free airport pick-up service, plus laundry facilities.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, laundry facilities and a terrace
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from San Pedro Church and Iglesia y Convento de Santa Clara
  • Free airport pick-up shuttle service
Free breakfast is available daily. WiFi is free in public spaces. A free shuttle from the airport to the hotel is free (available on request). A terrace, an arcade/games room, and tour/ticket assistance are also featured at the boutique Union Hotel Cusco.

Smoking is allowed in designated areas at this Colonial Cusco hotel.

Guests are served a free local cuisine breakfast daily from 6:00 AM to 9:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free airport pick-up shuttle from 6:00 AM to 10:30 PM at scheduled times and on request

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2015
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Union Hotel Cusco

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Union Hotel Cusco offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20526897839

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Union Hotel Cusco.

Property is also known as

Esplendor Hotel Cusco
Esplendor Cusco
Esplendor Hotel
Esplendor
Union Hotel Cusco Hotel
Union Hotel Cusco Cusco
Union Hotel Cusco Hotel Cusco

Reviews

Union Hotel Cusco Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 684 out of 1003 reviews
Rating 8 - Good. 210 out of 1003 reviews
Rating 6 - Okay. 62 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

Reviews

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space was clean and airy. It was nice to share a king sized bed after a few weeks of travelling. There were nice touches like complimentary chocolaty treats. There were a lot of included items like personal bug spray, toiletries, etc. though thoughtful, I worry about potential waste overall with these features (for example we did not need any of these). The breakfast was really wonderful. There were a lot of programs offered during the day that we did not take advantage of because of our short stay. Overall, a few min walk off the main strip but that was ok by us. Union provided everything we needed!
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The listing said airport shuttle. It's NOT free. It will cost money. They will call a car for you.
Stayed 1 night in Jul 2025

10/10 Excellent

Joyce

Stayed 2 nights in Aug 2025

10/10 Excellent

Kimiko Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Union Hotel Cusco truly felt like a home away from home. The property has a cozy, homey vibe and is perfectly located—just steps from San Pedro Market and within easy reach of shops and restaurants in the area. The staff were amazing—warm, welcoming, and helpful in every way. We were celebrating both our birthday and honeymoon, and the thoughtful welcome surprise of amenities in our room made the occasion feel extra special. Thank you for acknowledging and celebrating with us! Overall, our stay was comfortable, memorable, and filled with genuine hospitality. We would gladly return and highly recommend Union Hotel Cusco to anyone visiting the city.
Stayed 3 nights in Aug 2025

10/10 Excellent

frine

Travelled with family
Liked: Cleanliness, amenities
Excelent service , perfect location and stuff super friendly
Stayed 4 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It’s like a secluded getaway that just appears behind a min descript door. Local shopping and entertainment is nearby, but you have to walk a few blocks of empty to get to it. But once you’re in the Union there isn’t a lot of reason to leave. Friendly staff, open design, and onsite restaurant and bar. Rooms are really clean. The food at the restaurant was really awesome and the service excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

STEFANY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that there was a bathtub and lots of snacks. Kiki the alpaca was an especially sweet touch.
Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. It was clean, friendly staff, very helpful. There were amenities
Stayed 1 night in Aug 2025

10/10 Excellent

Tuneisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. The baby alpaca was a cute touch
Stayed 4 nights in Jul 2025

10/10 Excellent

Marianne

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Spacious rooms, accommodating staff, cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very froe
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer, Atlanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel, great location, good restaurant, friendly and helpful staff. Kiki the alpaca was a real treat! Only downside is the noise - could hear everything going on outside and in adjacent rooms. Hotel could benefit by posting “quiet hours” at least to contain the noise from those staying at the hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staying here was a highlight of our visit.

Absolutely beautiful hotel walking distance to everything.
There’s a baby alpaca in the courtyard named Kiki!
Kiki lives there and was rescued by a worker.
Beautiful suite
Welcome basket with treats.
Stayed 1 night in Jul 2025

6/10 Okay

Adam

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great location attractive property, good wi-fi, excellent breakfast, good service from housekeepers - too much smoking in the courtyard, smelled in our room, didn't pick us up at airport but did reimburse us for taxi, horrible TV options, shower door leaked - all in all good stay but needs some work.
Stayed 9 nights in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kaden

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

10/10 Excellent

Faith Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was 10/10 service. Kiki was so sweet.
Stayed 3 nights in Jul 2025

8/10 Good

STACY

Stayed 2 nights in Jul 2025

10/10 Excellent

Qian, San Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and helpful. Great location, close to everything. They also give us a big pack of welcome gift.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniella

Liked: Amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Anand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay at Union Hotel, Cusco

Union Hotel Cusco is a delightful place, close to the heart of Cusco. It is built around an inner courtyard that provides a great place a relax and to listen to live music (in the evenings. Kiki, the incredibly cute 3 month old Alpaca rescue, hangs around in this courtyard and greets guests. We had breakfast at the hotel every morning and had dinner there one evening. Food was great. The staff are very responsive - out hot water was not so hot and they took care of it right away. I can't recommend this place enough
Stayed 2 nights in Jun 2025

8/10 Good

Nahal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Erle

Stayed 1 night in Jun 2025

10/10 Excellent

Erle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay here. The people at the front desk were very friendly and helpful, especially with our early morning tour departures. The restaurant is excellent, and we had all our dinners there, and the whole family was always happy with their meals. Also, Kiki the llama was a sweetheart, and our daughter especially loved seeing her each day.
Kiki the Llama
Ají de Gallina
Stayed 3 nights in Jun 2025