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Union Hotel Cusco

3.5 star property
VIP Access

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Photo gallery for Union Hotel Cusco

Terrace/patio
Reception
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Restaurant
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
Calle Union 189, Cusco, Cusco, 8002
  • Place, San Pedro Market
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪8 min walk‬
  • Place, Cusco Cathedral
    ‪10 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Economy Double Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Economy Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Triple Room, 3 Single Beds

Traditional Triple Room, 3 Single Beds | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Traditional Triple Room, 3 Single Beds

9.8 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Traditional Double Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Traditional Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Classic Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Classic Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Twin Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Traditional Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Quadruple Room

Traditional Quadruple Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Traditional Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 4 Single Beds

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About this property

Union Hotel Cusco

Colonial hotel with free breakfast and 24-hour front desk
Coffee/tea in a common area, laundry facilities and a 24-hour front desk are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas and free airport pick-up are also provided. Additionally, an arcade/games room, tour/ticket assistance and a garden are on-site.
Union Hotel Cusco offers 43 accommodations with a hairdryer and free toiletries. This accommodation offers separate sitting areas. 40-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at Union Hotel Cusco. During your stay, you're just a quick walk from Plaza de Armas. Enjoy features like free WiFi in public areas and free airport pick-up service, plus laundry facilities.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, laundry facilities and a terrace
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute walk from San Pedro Market and 8 minutes on foot from Plaza de Armas
  • Free airport pick-up shuttle service
Free breakfast is available daily. WiFi is free in public spaces. A free shuttle from the airport to the hotel is free (available on request). A terrace, an arcade/games room, and tour/ticket assistance are also featured at the boutique Union Hotel Cusco.

Smoking is allowed in designated areas at this Colonial Cusco hotel.

Guests are served a free local cuisine breakfast daily from 6:00 AM to 9:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free airport pick-up shuttle from 6:00 AM to 10:30 PM at scheduled times and on request

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2015
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Union Hotel Cusco

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Union Hotel Cusco offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20526897839

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Union Hotel Cusco.

Property is also known as

Esplendor Hotel Cusco
Esplendor Cusco
Esplendor Hotel
Esplendor
Union Hotel Cusco Hotel
Union Hotel Cusco Cusco
Union Hotel Cusco Hotel Cusco

Union Hotel Cusco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 673 out of 1000 reviews
Rating 8 - Good. 219 out of 1000 reviews
Rating 6 - Okay. 61 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Erle

Stayed 1 night in Jun 2025

10/10 Excellent

Erle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay here. The people at the front desk were very friendly and helpful, especially with our early morning tour departures. The restaurant is excellent, and we had all our dinners there, and the whole family was always happy with their meals. Also, Kiki the llama was a sweetheart, and our daughter especially loved seeing her each day.
Kiki the Llama
Ají de Gallina
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Stayed 1 night in Jun 2025

10/10 Excellent

Alice, Mississuga

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
The breakfast was great to start each day - but with early start to the day, not much time to enjoy it. not too close but within reasonable distance from all excursions by uber taxi, esp getting to Machu Picchu! Beautiful holiday
Stayed 3 nights in Feb 2025

10/10 Excellent

Sarah, WAUSAU

Stayed 3 nights in May 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved Union Hotel! Great atmosphere, lots of activities happening in the courtyard and restaurant throughout the day eg cooking class, tasting meal, weaving, live music, feeding their pet llama. Staff were friendly and helpful. Breakfast buffet was included and absolutely delicious with lots of options - eggs, pancakes and waffles cooked to order, juice bar, pastries, fresh fruit, chia pudding, desserts… great location too, within a few minutes walk to the historic center. Would stay again.
Stayed 2 nights in Jun 2025

2/10 Terrible

Daniel Efrain

Stayed 4 nights in Jun 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Stayed 2 nights in May 2025

10/10 Excellent

Sveta

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy walking distance to attractions and restaurants. Offers free airport pick up.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shirley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly, helpful, and professional at all times of the day. It was a smooth stay. Close walking distance to all the local town sights. And Kiki the alpaca- made the stay even more memorable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities
Charming!
Stayed 1 night in Jun 2025

6/10 Okay

Chau

Travelled with family
It’s located close to historic downtown and easy access all landmarks attractions. Breakfast served very good and needed to accommodate visitors leaving early before 6AM for breakfast to go.
Stayed 2 nights in May 2025

8/10 Good

Arthi

Travelled with family
Liked: Cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The rooms were clean and comfortable. The staff were so kind. When we got to our rooms, there was a hot water bottle in our bed. Felt so good after 3 nights in a tent hiking Machu Picchu.
Stayed 1 night in Jun 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager Jennifer was attentive to our needs Housekeeper Cathy took care of of us Thank you
Stayed 1 night in May 2025

10/10 Excellent

Phyllis

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

ULRIKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Jason

Stayed 2 nights in May 2025

6/10 Okay

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
You can hear everything in the rooms next to you and above, and obviously vice versa. Bring earplugs.
Stayed 5 nights in May 2025

10/10 Excellent

Sandra

Loved our stay, but the room noise next to Kitchen was terrible!
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ate several meals in the restaurant and the food was fantastic. One night they had live music which was a lot of fun. The courtyard was filled with plants and quite beautiful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved all the amenities this hotel had.. onsite restaurant, classes, the live music every night, KiKi the alpaca was super cute. It’s also walking distance to markets and main square. The staff is amazing and super helpful. When we had to leave early for a tour, they packed a small snack bag. (Water, fruit, crackers, and some small candies). The restaurant has some yummy options. Their breakfast is great also.. they made pancakes, waffles, omelette, etc. upon request. We stayed one night (first floor) and came back after visiting Machu Picchu and stayed two nights. We liked the room on the second floor the best.. much roomier. My only observation is that it’s not a very quiet hotel. Most rooms look down on to the courtyard and staff can be heard starting their day early. So if you’re looking for rest and relaxation my suggestion is to request a quiet room. Also, on our first night, they turned off the water from 11p-4:07 to be exact. We were warned it would be off from 11p-3am so we expected it but they didn’t turn off our water on our second stay. Despite this I do recommend it due to the friendly staff and location.
Stayed 2 nights in May 2025

10/10 Excellent

Marguili

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service also clean with friendly staff. Live music,delicious restaurant and bar.
Stayed 1 night in May 2025