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Hôtel de l'île

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Photo gallery for Hôtel de l'île

Restaurant
Reception
Comfort Double Room | Desk, free WiFi
Terrace/patio
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Housekeeping

Explore the area

View in a map
48 Rue de Metz, Custines, 54260
  • Place, Lorraine Regional Natural Park
    ‪13 min walk‬
  • Place, Place Stanislas
    ‪20 min drive‬
  • Place, Nancy Hotel de Ville
    ‪23 min drive‬
  • Airport, Metz (ETZ-Metz - Nancy - Lorraine)
    ‪31 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, free WiFi

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Bedroom

Premium Room, 1 Bedroom | Desk, free WiFi

Premium Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hôtel de l'île

A restaurant, a meeting room and a garden are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Hôtel de l'île offers 30 air-conditioned accommodations with a hairdryer and free toiletries. Televisions come with satellite channels.

Bathrooms include baths or showers. This Custines hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hôtel de l'île, you'll be close to Parc Nautique et Loisirs FROUARD. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at Restaurant Sabatini, a bistro that serves Italian cuisine
  • Buffet breakfast served daily for a fee
  • Amenities include a meeting room and multilingual staff
  • 5 minutes by car from Parc Nautique et Loisirs FROUARD and 5 minutes from Lorraine Regional Natural Park
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Hôtel de l'île also features multilingual staff and a garden.

This 3-star Custines hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Restaurant Sabatini – This bistro specialises in Italian cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 8.80 per person
  • A restaurant

Restaurants on site

  • Restaurant Sabatini

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8.80 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 7:30 AM - 10 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel L'ile Rest. Sabatini CUSTINES
L'ile Rest. Sabatini CUSTINES
Hotel L'ile Rest. Sabatini
Hotel L'ile Custines
L'ile Custines
Hôtel de l'île Hotel
Hôtel de l'île Custines
Hôtel de l'île Hotel Custines

Hôtel de l'île Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 33 reviews
Rating 8 - Good. 15 out of 33 reviews
Rating 6 - Okay. 7 out of 33 reviews
Rating 4 - Poor. 6 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Erik

Liked: Cleanliness, staff & service, room comfort

Fantastisk service

Selv om restauranten var lukket, lavede de en dejlig anretning til os. Fantanstisk service.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un personnelle adorable
Stayed 4 nights in Aug 2021
Verified

8/10 Good

Tommy

Liked: Cleanliness, staff & service
Bra som övernattning ligger nära motorvägen.
Stayed 1 night in Jul 2020
Verified

4/10 Poor

Janine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Attention aux heures d’arrivée

Selon la confirmation de ma réservation notre arrivée était possible à partir de 14heures le samedi. A notre arrivée nous avons constaté que l’accueil n’était assuré qu’avant 14 h ou après 17h30!! Il nous a fallu appeler pour qu’une personne vienne. Celle-ci nous a dit que nous avions de la chance qu’elle soit chez elle en raison du mauvais temps.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Vriendelijke bediening, ontbijt was niet wat ik er van verwachte.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Sargis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super

Petit hotel tenu en famille ainsi que le restaurant attenant.très acceuillant et symphatique.je reccommande
Stayed 1 night in Jul 2019
Verified

4/10 Poor

christophe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel d'un autre temps... face à l'autoroute Bruyant et sans confort ...
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
L'hôtel possède un excellent restaurant mais l'état de la chambre n° 220 que j'ai occupée avec mon épouse était plutôt sale (moquette pleine de taches) et la chambre gagnerait à être rafraîchie. De plus le double lit est trop juste pour 2 personnes et un lit un peu plus large devrait y être installé. La salle de bain aussi devrait être rafraîchie et une paroi vitrée ou un rideau de douche serait bienvenu.. Par contre aussi bien le personnel de l'hôtel que celui du restaurant sont souriants, accueillants et serviables.
Stayed 1 night in May 2019
Verified

8/10 Good

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the highway is very close by, so allways ask for room backside, the shower is very small. breakfast is very simple, dinner in the restaurant very good
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Vera

Liked: Cleanliness, staff & service

Moselradweg

Hotel liegt direkt am Moselradweg. Das dazu gehörende Restaurant hat eine große Auswahl. Besitzer war sehr hilsbereich und zuvorkommend
Stayed 1 night in Aug 2018
Verified

8/10 Good

Ulf

Liked: Cleanliness, staff & service, room comfort

Nice

Nice room, nice bed, breakfast is very continental and not worth the price if you have a choice.
Stayed 1 night in May 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Satisfaisant.

Personnel très accueillant, tarif compétitif, chambre propre mais rustique. Restaurant au top!
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nice location, very dated rooms

The hotel is located in a very scenic part of France. The staff are friendly. The rooms are very dated. The smell from the toilet is very strong which I assume is due to the water. I had to leave the window open the whole time I was in the room just to make it acceptable. Carpet was stained or bleached. bed was a little lumpy. Good WIFI. breakfast ok, but not a great selection. No drinks or vending machines availble.
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service

Gastvrij hotel

Voor 5e jaar op rij boeken we dit hotel als tussenstop voor onze vakantie,leuk simpel maar net hotel met goede bedden en vriendelijk personeel en niet duur
Stayed 1 night in Aug 2017
Verified

6/10 Okay

Sonia

Disliked: Property conditions & facilities

Je ne recommande pas

L'accueil n'a pas été très chaleureux, une fois installé dans notre chambre une personne est entré dans même frapper en croyant qu'il n'y avait personne. Quand nous sommes rentré de notre soirée, notre carte n'ouvrait plus là porte. Une personne à du se déplacer. La chambre n'était pas terrible même très vieillot avec beaucoup d'humidité dans la salle de bain. Bref pas une bonne expérience pour ma part.
Stayed 1 night in Jun 2017
Verified

6/10 Okay

sylvie

Liked: Cleanliness, staff & service, room comfort

Hôtel très accessible.

L'accueil a été très agréable, le service aussi. Seul conseil à donner aux hôteliers, raffraichissez vos salles de bain et changer le style vieillissant de la chambre. Attention aux odeurs de fosse septique dans les communs et dans la chambre, c'est difficilement supportable.
Verified

4/10 Poor

emmanuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une bonne rénovation s'impose trop cher

Prestations décevante pour le prix odeur désagréable peu de confort pour un prix élevé!
Verified

10/10 Excellent

CYRILLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024
Verified

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Raf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019
Verified

6/10 Okay

Béatrice

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2019
Verified

4/10 Poor

Pierre Marie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018