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Monasterio, A Belmond Hotel, Cusco

5.0 star property

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Photo gallery for Monasterio, A Belmond Hotel, Cusco

Exterior
Exterior
Chapel
Reception
Suite, 1 Bedroom (with Oxygen) | Premium bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
Plazoleta Nazarenas 337, Cusco, Cusco, 8002
  • Cusco Cathedral
    ‪1 min walk‬
  • Plaza de Armas
    ‪2 min walk‬
  • Sacsayhuaman
    ‪15 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom (with Oxygen)

Suite, 1 Bedroom (with Oxygen) | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (with Oxygen)

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room (with Oxygen)

Superior Room (with Oxygen) | Premium bedding, minibar, in-room safe, desk

Superior Room (with Oxygen)

9.8 out of 10
Exceptional
(6 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room (with Oxygen)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (with Oxygen)

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite (Deluxe - with Oxygen)

Junior Suite (Deluxe - with Oxygen) | Premium bedding, minibar, in-room safe, desk

Junior Suite (Deluxe - with Oxygen)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite (with Oxygen)

Junior Suite (with Oxygen) | Premium bedding, minibar, in-room safe, desk

Junior Suite (with Oxygen)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room, City View (with Oxygen)

Superior Room, City View (with Oxygen) | Premium bedding, minibar, in-room safe, desk

Superior Room, City View (with Oxygen)

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

Monasterio, A Belmond Hotel, Cusco

Colonial hotel with 2 restaurants and free breakfast
2 restaurants, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, spa services and 24-hour room service. Change of towels is available on request
Monasterio, A Belmond Hotel, Cusco offers 122 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Cusco hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.
Our customers tell us that they can't get enough of the helpful staff at Monasterio, A Belmond Hotel, Cusco. During your stay, you're just a quick walk from Plaza de Armas. Features include free breakfast and free WiFi in public areas, plus 2 restaurants.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at El Tupay, a fine-dining restaurant that serves international cuisine
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Pre-Columbian Art Museum and Museo de Arte Precolombino
  • Airport and train station pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Spa services, tour/ticket assistance, and a garden are also featured at the luxury Monasterio, A Belmond Hotel, Cusco. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee.

This 5-star Cusco hotel is smoke free.

Guests are served a free buffet breakfast daily from 5:00 AM to 10:30 AM.
El Tupay – This fine-dining restaurant specialises in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Reservations are required.
Oqre – This fine-dining restaurant specialises in Peruvian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
The Lobby Bar – This bar serves brunch and lunch. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge) from 5:00 AM to 11:00 PM
  • Train station shuttle on request

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • El Tupay
  • Oqre
  • The Lobby Bar

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible airport shuttle
  • Lift (70 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1595
  • Colonial architecture
  • Comprehensive recycling policy
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
All guests travelling with children, including children, are required to present a valid government-issued ID card at check-in. A birth certificate is also required at check-in for children under age 18. Additional documentation establishing permission to accompany is also required for adults checking in with children under age 18 when parents are not present.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 88 lb per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 77.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 28 (one-way)
  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Air conditioning is available for an additional fee
  • Rollaway bed fee: USD 77.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 946687
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Monasterio, A Belmond Hotel, Cusco offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20424044203

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Monasterio
Hotel Monasterio Cusco
Monasterio
Monasterio Cusco
Monasterio Hotel
Belmond Hotel Monasterio Cusco
Belmond Hotel Monasterio
Belmond Monasterio Cusco
Belmond Monasterio
Monasterio Hotel Cusco
Belmond Hotel Monasterio
Monasterio, A Belmond Hotel, Cusco Hotel
Monasterio, A Belmond Hotel, Cusco Cusco
Monasterio, A Belmond Hotel, Cusco Hotel Cusco

Monasterio, A Belmond Hotel, Cusco Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 406 out of 472 reviews
Rating 8 - Good. 47 out of 472 reviews
Rating 6 - Okay. 11 out of 472 reviews
Rating 4 - Poor. 5 out of 472 reviews
Rating 2 - Terrible. 3 out of 472 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lois

Stayed 2 nights in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with a lot of history.
Stayed 2 nights in Mar 2025

10/10 Excellent

Janine

Stayed 2 nights in Mar 2025

10/10 Excellent

jean marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Andrei

Stayed 3 nights in Jan 2025

10/10 Excellent

Ashley

Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay at Belmond Monasterio! Check in was easy and the staff were personable and professional. We felt welcomed and valued as a client. Our room was upgraded to a suite with a semi-private courtyard. Fabulous room. Great amenities in room. Music in the bar in the evening with a wood fire burning. Dinner in hotel was good. Breakfast had good variety and quality. Staff is wonderful. They go out of their way to be helpful. Tea station available all day. Oxygen in room helped with altitude. Easy walk to shopping and multiple restaurants. Highly recommend!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!!
Stayed 1 night in Dec 2024

10/10 Excellent

Ethan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Probably the single best hotel as far as service and quality we have ever experience. Great experience! We will look to stay at Belmond hotels going forward directly because of our experience here.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must Stay

First time staying at a Belmond property and definitely will not be my last after this experience! Worth the splurge between the service, food, location, toiletries in the bathroom, etc. I didn’t want to leave at the end of our reservation!
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ethan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the best hotel we have stayed at in our travels. Not just in Peru, but around the world. Completely amazed at the service, the scenery, and the history of this place. 10/10
Stayed 1 night in Nov 2024

10/10 Excellent

Michael, Prospect

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic experience in every way. The service was exceptional.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, it doesn’t get much better than this. Staying in a converted 17th monastery in the heart of bustling Cusco. While the hotel is a refuge from the city it is close to all the sites. Meanwhile the service is impeccable and the food at the hotel restaurant delicious. Monasterio is among the very best places I have ever stayed.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite probably the best hotel I have stayed at. A 16th century monastery, a great collection of Cuzco historical art and a very well run hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Tayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the Best Hotels!

One of the best hotels we have ever stayed at, every little detail was perfect. Since the moment we arrived until we left the service was amazing! The check in was fast and easy, and we were greeted with local tea.The rooms were cozy and clean with a coffee machine and pods. We also enjoyed the art tour and local alcohol tasting that the hotel offered. We had dinner in one the restaurants. Excellent food, wonderful service and we have opera singers and live music.
Stayed 1 night in Sep 2024

10/10 Excellent

Mariusz, Gdynia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is second best hotel in Cuzco after Palacio Nazarenas. Food is fine, everywhere walking distance.
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is the best hotel in Cusco. It is the best amenities. The service is far above. The are able to handle any requests that might be necessary. Very comfortable. Excellent food. It is my second visit and I will refund. It is a block from center.
Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is an amazing please to stay. The staff are experts at comfort, and customer service. The food is 5 star. It is my second stay in the deluxe Jr Suite and another in the deluxe suite. It was a spectacular stay. They have a driver when needed. They just don't miss a beat. Taking the Hiram Brigham Orient Express to Machu Picchu is the next best step. I highly recommend this place
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful property and stay!

We stayed here for multiple nights and had a great time. The location was accessible and the facilities were top tier. Great job.
Stayed 3 nights in Aug 2024

10/10 Excellent

Svetlana

Travelled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Isabelle, Long Island City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly this hotel exceeded all of my expectations! The property was beautiful, particularly the courtyard. The rooms were small but have original paintings from when the property was a monastery. It was pretty amazing to stay at such a historic hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Tomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
World class hotel with world class staff. Everyone was highly professional and extremely friendly. Upon our arrival in high altitude Edson ensured our wellbeing and discreetly made sure that our entire stay was just wonderful. The 2 restaurants (one of them with live opera!) are great, the breakfast was amazing and we bonded with Sr. Sanquito. He started us on the right foot everyday. We learned a great deal about Pisco from Fernando at the bar; you need to meet him. We stayed for a week in May 2024 and will come back. We are likely to stay at other Belmond hotels because Edson did such an amazing job!
Stayed 6 nights in May 2024