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Crowne Plaza Dallas Market Ctr - Love Field by IHG

3.5 star property

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Photo gallery for Crowne Plaza Dallas Market Ctr - Love Field by IHG

Indoor pool, open 11:00 AM to 11:00 PM, pool loungers
Lobby
Exterior
Point of interest
View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7050 Stemmons Freeway, Dallas, TX, 75247
  • Place, Pegasus Park
    ‪12 min walk‬
  • Place, University of Texas Southwestern Medical School
    ‪2 min drive‬
  • Place, Trinity River
    ‪3 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, City View

7.2 out of 10
Good
(12 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, City View

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, City View

8.6 out of 10
Excellent
(18 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Standard Room, 2 Queen Beds (Work Life Minifridge)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds (Work Life Minifridge)

7.6 out of 10
Good
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(68 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Single Bed, Accessible Bathtub (Communications)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Single Bed, Accessible Bathtub (Communications)

  • 33 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds (Work Life)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds (Work Life)

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Minifridge)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed (Minifridge)

8.0 out of 10
Very good
(66 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Crowne Plaza Dallas Market Ctr - Love Field by IHG

Hotel in Dallas with fitness centre and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and self parking. Change of towels is available on request
Crowne Plaza Dallas Market Ctr - Love Field by IHG offers 354 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This Dallas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Dallas Market Ctr - Love Field by IHG. During your stay, you'll be within walking distance of University of Texas Southwestern Medical School. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • 5 minutes by car from Dallas Market Center and 6 minutes from American Airlines Center
Crowne Plaza Dallas Market Ctr - Love Field by IHG offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There's an onsite business centre. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Dallas Market Ctr - Love Field by IHG. Parking is available for a fee.

This 3.5-star Dallas hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Bristol Bar and Grill – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 to 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bristol Bar and Grill

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12,000 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers airport shuttle pickup service from Lovefield Airport only.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property is closed between 1 February and 2 February.
The following facilities are closed on Monday and Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 to 18 per person
  • Self-parking fee: USD 15 per night
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 11:00 AM to 11:00 PM
  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Dallas Market Center
Crowne Plaza Hotel Dallas Market Center
Dallas Market Center Crowne Plaza
Crowne Plaza Dallas Market Hotel Dallas
Dallas Crowne Plaza
Crowne Plaza Dallas Market Center Hotel

Crowne Plaza Dallas Market Ctr - Love Field by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 655 out of 1433 reviews
Rating 8 - Good. 235 out of 1433 reviews
Rating 6 - Okay. 173 out of 1433 reviews
Rating 4 - Poor. 132 out of 1433 reviews
Rating 2 - Terrible. 238 out of 1433 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Anthony

Stayed 1 night in Oct 2025

10/10 Excellent

Erick

Stayed 2 nights in Oct 2025

8/10 Good

Kellie

Business traveller
This hotel was okay, just not what I'd expect from a Crown Plaza. Every night, our floor smelled like pot, and the whole place has a mildew-ish smell. The restaurant was great, parking felt safe (extra charge), but the area around the hotel was a bit questionable. Water pressure in the shower was terrible.
Stayed 2 nights in Oct 2025

4/10 Poor

Juan

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Jonny

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2025

2/10 Terrible

Brittney

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The employees were very rude, our bedsheets had some type of slime on them, and they had no ice anywhere not even in their store to buy. I asked up front if they could refill the conditioner and body lotion and they told me I had to let the maids know and they weren’t going to be doing round until 12 so that meant I had to not go anywhere until then and we already had plans with the kids so we didn’t get to tell them. The remote had no batteries and the lamp next to the desk did not work! I’ve never stayed in a place and left without wanting to come again until I came to this place. I was highly upset!
Stayed 2 nights in Oct 2025

6/10 Okay

Sheena

Liked: Staff & service, room comfort
The water in the shower was so hot i wasnt able to shower. The room was clean and beds were comfortable.
Stayed 1 night in Oct 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location was on point for my trip. The staff was very friendly and had no issues with my stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Marquie

Stayed 2 nights in Oct 2025

6/10 Okay

Alondra

Business traveller
Liked: Staff & service
AC would not circulate the room very well, there’s a hole in the ceiling of the shower and some very obvious water damage as well.
Stayed 3 nights in Oct 2025

6/10 Okay

Ashley

Travelled with partner
Liked: Cleanliness
The gates made me feel like i maybe in a bad area. Homeless near by and charged for the gate system aka parking. 100 bucks came off my card for added stuff i was told
Stayed 2 nights in Oct 2025

4/10 Poor

tasha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Have to pay an additional deposit in which $15 a day comes out for parking, which was supposed to be free. Breakfast was greasy and basic. Elevators were messed up. Would not recommend!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Sergio

Stayed 1 night in Oct 2025

10/10 Excellent

mohammed

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service nice staff
Stayed 1 night in Sep 2025

8/10 Good

Brittany

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Came to Dallas for plant con. Booked for a quick overnight stay due to how close it was to the market center. Parking was easy, we didn’t see multiple entrances though so had to walk a bit to get back around to the front door. Didn’t make use of the different options due to being out on the town for most of the evening. The only problem we had was the tub wasn’t cleaned well so their was hair and dirt in it from the previous guests. And the linens were washed but still had hair and even a broken earring left in them. Otherwise the rest of the room and bathroom was clean. They had full sized bottles of soap, shampoo, and conditioner. Refrigerator worked well and so did the AC. Lots of fluffy pillows on the bed, not the flat lumpy ones you usually find in hotels. We had a good stay and would stay here again. I did pay for the breakfast option, but we didn’t use it due to over sleeping.
Stayed 1 night in Oct 2025

4/10 Poor

Sherippa London

Travelled with family and small children
Disliked: Staff & service
Everything was good til we got to the room. Once we got there out tv didn’t work, I couldn’t call the front desk because the phone cord was not in the receiver. It was broken. The I had to take a cold shower because the hot water didn’t work. Someone named Nelly text my phone to ask if everything was ok and I sent a message back of the problems and I got no response. Finally I sent my husband to the desk and OM called my phone, but said there was no maintenance on duty. On Sunday morning Nelly text my phone again only to say come to front desk when I get ready to leave. Not one staff member cared about what was happening with my stay.
Stayed 1 night in Oct 2025

10/10 Excellent

german

Stayed 1 night in Sep 2025

4/10 Poor

Josh

Disliked: Staff & service, room comfort

Toilets dont flush, terrible AC.

The AC didnt really work. It never got cold and the toilet didnt flush. We called for maintenance and they did come plunge it but it never flushed after that and only one time before that. Really inconvenient to go the the lobby each time to go to the bathroom. The shower water was undependable. Went from scolding hot to all cold water. This was our first time to book a "nice" hotel and it was really disappointing. We were excited when we got there but we left extremely dissappointed. We felt the value shouldve been more in line with the amount we paid.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marquie

Stayed 1 night in Oct 2025

10/10 Excellent

Anakaren

Stayed 1 night in Sep 2025

10/10 Excellent

Cam

Stayed 2 nights in Oct 2025

8/10 Good

Jamiah

Liked: Cleanliness, staff & service
Was a good recommendable stay… BUTTTTT the ac does not work the best wasn’t hot but it did not get cool
Stayed 2 nights in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Sidney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tarnished crown

The room was hot because the air conditioner was not working, which made it stuffy, and it smelled very damp and dank. The bathrooms were never cleaned properly. The tub was dirty. I had to have someone come up and clean the tub twice. The phone in the room did not work at all the television worked periodically. I had to go down and talk to the manager directly when he was there to their benefit, they did have an engineer come up to check the air conditioner in the room but the first time they did it the room was still hot even though the temperature gauge was set at 60. Also, they had a motorcycle club staying at the hotel which blocked the front entrance with their bikes and all of the sidewalks fixing their bikes in front of the hotel, smoking cigars, cigarettes, and marijuana so it was difficult to even enter the hotel without going through all of that complain to the front desk. They said that they could do nothing about it. It was also difficult finding parking because the motorcycle club took over the parking lot as well. Overall, it was a bad experience and I will probably never be back nor will I suggested to someone else to stay.
Stayed 4 nights in Oct 2025