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Fairmont Dallas

4.5 star property

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Photo gallery for Fairmont Dallas

Exterior
Outdoor pool, pool umbrellas
Breakfast, lunch, dinner served; American cuisine
Property amenity
Business centre

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Room service

Explore the area

View in a map
1717 N Akard St, Dallas, TX, 75201
  • Place, Dallas Museum of Art
    ‪3 min walk‬
  • Place, Dallas World Aquarium
    ‪5 min walk‬
  • Place, Majestic Theater
    ‪10 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪11 min drive‬

Room options

View all photos for Fairmont Gold, Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Fairmont Gold, Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, City View (Sitting Area)

Junior Suite, 2 Queen Beds, City View (Sitting Area) | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 2 Queen Beds, City View (Sitting Area)

8.0 out of 10
Very good
(12 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Fairmont Gold, Suite, 1 Double Bed, City View

Minibar, in-room safe, desk, laptop workspace

Fairmont Gold, Suite, 1 Double Bed, City View

  • 65 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Fairmont Gold, Room, 2 Queen Beds, City View

Minibar, in-room safe, desk, laptop workspace

Fairmont Gold, Room, 2 Queen Beds, City View

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

8.0 out of 10
Very good
(8 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, City View

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(25 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, City View

Combined shower/bathtub, designer toiletries, hair dryer, bathrobes

Room, 1 Queen Bed, City View

7.8 out of 10
Good
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, City View

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, City View

7.6 out of 10
Good
(22 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Fairmont Gold, Junior Suite, 2 Queen Beds, City View

Fairmont Gold, Junior Suite, 2 Queen Beds, City View | Minibar, in-room safe, desk, laptop workspace

Fairmont Gold, Junior Suite, 2 Queen Beds, City View

  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Fairmont Gold, Presidential Suite, 1 King Bed with Sofa bed

Fairmont Gold, Presidential Suite, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Fairmont Gold, Presidential Suite, 1 King Bed with Sofa bed

  • 84 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Suite, 1 King Bed with Sofa bed, City View

  • 67 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Fairmont Dallas

Luxury hotel with health club and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a health club. Other amenities include a bar/lounge, a coffee shop/cafe and WiFi in public areas. Housekeeping is available on request.
Fairmont Dallas offers 545 accommodations with iPod docking stations and minibars. 50-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.
Our customers tell us they can't get enough of Fairmont Dallas's central location. During your stay, you're just a quick walk from Dallas World Aquarium. Enjoy features like an outdoor pool, a restaurant and a gym.
  • Enjoy a bite to eat at The Pyramid Restaurant, a fine-dining restaurant that serves American cuisine
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of American Airlines Center and Dallas World Aquarium
  • Pets welcome for a fee (restrictions apply)
Fairmont Dallas offers its guests an outdoor pool and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 239497 square feet (22250 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Fairmont Dallas. For a fee, parking is available.

This 4.5-star Dallas hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:30 AM.
The Pyramid Restaurant – This fine-dining restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Pyramid Bar – This lobby lounge specialises in American cuisine and only serves light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 15 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 60.62 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:30 AM for a fee: USD 24 to 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pyramid Bar
  • The Pyramid Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 239,497 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (112 centimetre high)
  • Lever door handles
  • Lift (148 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 24 to 50 per person
  • Fee for in-room wireless Internet: USD 15 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 15 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 15 per 24-hour period (rates may vary)
  • Valet parking fee: USD 60.62 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dallas Fairmont
Fairmont Dallas
Fairmont Hotel Dallas
Fairmont Dallas Hotel
The Fairmont Dallas Hotel Dallas
The Fairmont Dallas
Fairmont Dallas Hotel
Fairmont Dallas Dallas
Fairmont Dallas Hotel Dallas

Fairmont Dallas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1527 out of 2549 reviews
Rating 8 - Good. 447 out of 2549 reviews
Rating 6 - Okay. 270 out of 2549 reviews
Rating 4 - Poor. 165 out of 2549 reviews
Rating 2 - Terrible. 140 out of 2549 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Sean

Liked: Staff & service
It was ok. Lot of renovations going on. Pool didn’t look that good
Stayed 3 nights in Sep 2025

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, room comfort

Excellent customer service

We had a great sstay. The customer service was excellent. We were a little disappoinnted with the condition of th hotel. In parts it was old and in need of repair
Stayed 2 nights in Sep 2025

4/10 Poor

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Very old, needs to be upgraded for as much as we paid.
Stayed 1 night in Sep 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Titus

Stayed 1 night in Sep 2025

8/10 Good

Valentina

Business traveller
Liked: Staff & service
It's a nice hotel, staff is friendly but it's old, dirty carpets, a bit smelly, etc. Also the neighborhood is super convenient but I wouldn't call it safe
Stayed 1 night in Sep 2025

2/10 Terrible

Richard

Stayed 1 night in Aug 2025

6/10 Okay

Kailey

Travelled with family
Liked: Cleanliness

Fell short

We have always associated the Fairmont brand with excellence, but unfortunately this property fell far short of those expectations. While it may have been impressive in its prime, its best days are behind it. The room showed clear signs of neglect—tiles were coming off the wall in the shower, and when the water was turned on it sounded like a jackhammer behind the wall. Housekeeping uses an excessive amount of bleach, leaving the towels and bathrobe feeling like sandpaper, which made the experience uncomfortable instead of luxurious. What was advertised on the website also did not match reality—there were no poolside drinks or food service available, and staff were uncaring when we mentioned how this impacted our stay. Room service was equally disappointing: our beverage order took a long time to arrive, and by the time it did the ice in the alcoholic drink was nearly melted. Breakfast was another letdown—almost $70 for food that was no better than what you could get at a diner. The one bright spot was our interaction with Esteban, who assisted us with our luggage and was kind, helpful, and professional. Overall, this stay did not reflect the quality or hospitality that we expect from the Fairmont name.
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
This was my 2nd time staying here, friendly staff and I loved the southern hospitality of having doors opened for me
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

1 night stay

The hotel itself, even though it has years on it, is still lovely. The staff was all super nice, helpful & professional. I loved the Starbucks inside! BUT, the ac seemed to not work downstairs and the room smelled like smoke.
Stayed 1 night in Sep 2025

10/10 Excellent

Hai, PRESTON

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Donte

Stayed 2 nights in Aug 2025

10/10 Excellent

Lizbeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
an amazing and relaxing stay:)
Stayed 1 night in Aug 2025

10/10 Excellent

Christen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year. We have never had a bad experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Stayed 1 night in Sep 2025

8/10 Good

QuDarious

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Leonard

Stayed 1 night in Sep 2025

8/10 Good

Angela, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I admittedly was champing (yes, that is spelled correctly for all you non-equestrians) at the bit to write this review and it’s proven itself a delight. It’s not Sofitels little sister, but its Cool Auntie. Got a little time on her but knows how to show up at the party when it counts. Gone are the days of the white gloved bell boy and here to stay is a tatoo sleeved gentlemen opening doors with quiet respect. Not too much just enough to let you know he’s there. Then there was the equally smooth greeting by the most famous Concierge in Dallas. Marcus holding down at checkin took the handoff like Saquan running past them ‘Boys (how ‘bout ‘em). And finally met the goal post with a small belated birthday treat (I responded to the welcome email the day before- HINT HINT) for a weekend in my clean, well appointed but “Oh So Much Brown Almost Has A Brady Bunch Vibe Room.” Look folks on every level it meets the standard for welcoming, friendly and safe. The 9 foot deep pool that would even accommodate a Michael Phelps-ish wingspan on the terrace is groovy. Just water, wind and the Dallas skyline up there. The bar is a cozy, throwback with excellent service but don’t be surprised as comparisons to the Regal Beagle can’t be ignored. This Grand Dame of a hotel should not be ignored. She is well situated, value-centered, friendly and most of all reminds us all the marble, chrome, and wood are considered sustainable in almost any home, so embrace it.
Stayed 2 nights in Sep 2025

4/10 Poor

Isabella

Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Ashley

Stayed 1 night in Sep 2025

10/10 Excellent

Conni

Liked: Cleanliness, staff & service, property conditions & facilities
Went to a show at the American Airlines center and the hotel shuttle took us to the center. After the show we walked back to the hotel with several bars and restaurants to visit along the way . Great location!
Stayed 1 night in Sep 2025

10/10 Excellent

Presley

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!
Stayed 2 nights in Aug 2025

8/10 Good

Sarah

Stayed 3 nights in Aug 2025

10/10 Excellent

Chasity Michelle

Stayed 3 nights in Aug 2025

10/10 Excellent

Shana

Stayed 1 night in Aug 2025