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Holiday Inn Express & Suites Plano West - Frisco by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Plano West - Frisco by IHG

A buffet with labeled containers of omelets and other dishes.
A swimming pool with safety signs, a lifeguard tower, and a sunset in the background.
A modern dining area with a glass-top table, wooden chairs, and built-in shelves with decorative items.
Exterior
A hotel room with two beds, a desk, a chair, and a TV.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3101 Dallas Parkway, Plano, TX, 75093
  • Place, Shops at Willow Bend
    ‪15 min walk‬
  • Place, Crayola Experience
    ‪18 min walk‬
  • Place, Arbor Hills Nature Preserve
    ‪8 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

A hotel room with a bed, a desk with a chair, a television, and a wardrobe.

Standard Room, 1 King Bed (Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

A hotel room with a microwave, coffee maker, bed, desk, lamp, and window.

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room (Specialty)

A hotel room with a bed, a desk with a chair, a television, and a wardrobe.

Room (Specialty)

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a window.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with a microwave, coffee maker, bed, desk, lamp, and window.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

A hotel room with a bed, a desk, a microwave, and a coffee maker.

Suite, Multiple Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a microwave, coffee maker, two beds, a desk, and a window.

Standard Room

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a desk with a chair, a television, and a wardrobe.

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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Exterior
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About this property

Holiday Inn Express & Suites Plano West - Frisco by IHG

An outdoor pool, a 24-hour fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Holiday Inn Express & Suites Plano West - Frisco by IHG offers 80 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Plano West - Frisco by IHG. During your stay, you'll be within walking distance of Texas Health Presbyterian Hospital Plano. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • 12 minutes by foot from Texas Health Presbyterian Hospital Plano and a 2-minute drive from Shops at Willow Bend
Holiday Inn Express & Suites Plano West - Frisco by IHG offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 600 square feet (54 square metres) and includes conference space. The business-friendly Holiday Inn Express & Suites Plano West - Frisco by IHG also features multilingual staff, coffee/tea in common area, and laundry facilities. Self parking is free.

This Plano hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 600 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 March and close on 01 November.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Dallas-North
Holiday Inn Express Dallas-North Tollway
Holiday Inn Express Dallas-North Tollway N
Holiday Inn Express Dallas-North Tollway N Hotel
Holiday Inn Express Dallas-North Tollway N Hotel Plano
Holiday Inn Express Dallas-North Tollway N Plano
Holiday Inn Express Dallas-North Tollway N Plano Hotel
Holiday Inn Express Dallas-North Tollway N Hotel
Holiday Inn Express Dallas-North Tollway N Plano
Holiday Inn Express Dallas-North Tollway N
Hotel Holiday Inn Express Dallas-North Tollway (N Plano) Plano
Plano Holiday Inn Express Dallas-North Tollway (N Plano) Hotel
Hotel Holiday Inn Express Dallas-North Tollway (N Plano)
Holiday Inn Express Dallas-North Tollway (N Plano) Plano
Holiday Inn Express Dallas North Tollway (N Plano)
Express Dallas Tollway N Plano

Holiday Inn Express & Suites Plano West - Frisco by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 526 out of 1001 reviews
Rating 8 - Good. 284 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Michael

Liked: Staff & service
Parking was fine, they were out of towels and wash clothes, front desk staff was great and friendly.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was fast and easy. Staff was friendly and courteous. The room was clean and comfortable. Plenty of parking.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Monthira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk guy is very polite and helpful. The breakfast lady is also very nice ( best breakfast ever!)
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness
Staff was very friendly
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Rose

Liked: Cleanliness, amenities, property conditions & facilities
Great experience, friendly staff, comfy bed and delicious breakfast
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Tomoko

Liked: Cleanliness, amenities, property conditions & facilities
Staff was welcoming and the room was clean.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

DEBBIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel experience. Breakfast was fantastic and staff was kind and helpful.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Joyce

All was good.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Joy

Our room was smelly and dingy—cracked tile, stained bathtub. The guy who checked us in was super nice—great staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

DEBBIE

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, service was good and breakfast was great. Very kind and helpful staff.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot well lighted. Staff professional and very polite. Clean rooms.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfasts were very good with a bi g selection. Was frustrated with the Spectrum TV provider. No hotel guide of local channel's. Room was clean and comfortable although i found the bed cushions to soft for me. Would stay their again
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

MIchael

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff very helpful
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room for the night
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Tonya

Liked: Cleanliness, amenities, property conditions & facilities
Thus was a very old hotel. Bathroom could have had some updates BUT at least the water was hot.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Syed

Liked: Cleanliness, amenities, property conditions & facilities
Good customer service. Room was good. Breakfast was good
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and great place to stay!!
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Yusuf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, the location is in a quiet place, and the property is clean.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Narada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Yazhen

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place and very professional staff.
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms, front desk very prompt on checking us in and very friendly, great customer service
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Good and clean. staff nice
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Will be back.
Stayed 1 night in Aug 2025