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Holiday Inn Express & Suites Plano West - Frisco by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Plano West - Frisco by IHG

Free daily full breakfast
Exterior
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Outdoor pool, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3101 Dallas Parkway, Plano, TX, 75093
  • Place, Shops at Willow Bend
    ‪15 min walk‬
  • Place, Crayola Experience
    ‪17 min walk‬
  • Place, Arbor Hills Nature Preserve
    ‪5 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room (Specialty)

In-room safe, desk, blackout curtains, iron/ironing board

Room (Specialty)

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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Exterior
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About this property

Holiday Inn Express & Suites Plano West - Frisco by IHG

An outdoor pool, a 24-hour fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Holiday Inn Express & Suites Plano West - Frisco by IHG offers 80 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Plano West - Frisco by IHG. During your stay, you'll be within walking distance of Texas Health Presbyterian Hospital Plano. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • 12 minutes by foot from Texas Health Presbyterian Hospital Plano and a 2-minute drive from Shops at Willow Bend
Holiday Inn Express & Suites Plano West - Frisco by IHG offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 600 square feet (54 square metres) and includes conference space. The business-friendly Holiday Inn Express & Suites Plano West - Frisco by IHG also features multilingual staff, coffee/tea in common area, and laundry facilities. Self parking is free.

This Plano hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 600 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 March and close on 01 November.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Dallas-North
Holiday Inn Express Dallas-North Tollway
Holiday Inn Express Dallas-North Tollway N
Holiday Inn Express Dallas-North Tollway N Hotel
Holiday Inn Express Dallas-North Tollway N Hotel Plano
Holiday Inn Express Dallas-North Tollway N Plano
Holiday Inn Express Dallas-North Tollway N Plano Hotel
Holiday Inn Express Dallas-North Tollway N Hotel
Holiday Inn Express Dallas-North Tollway N Plano
Holiday Inn Express Dallas-North Tollway N
Hotel Holiday Inn Express Dallas-North Tollway (N Plano) Plano
Plano Holiday Inn Express Dallas-North Tollway (N Plano) Hotel
Hotel Holiday Inn Express Dallas-North Tollway (N Plano)
Holiday Inn Express Dallas-North Tollway (N Plano) Plano
Holiday Inn Express Dallas North Tollway (N Plano)
Express Dallas Tollway N Plano

Holiday Inn Express & Suites Plano West - Frisco by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 525 out of 1001 reviews
Rating 8 - Good. 286 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michelle

Liked: Cleanliness
Staff was very friendly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rose

Liked: Cleanliness, amenities, property conditions & facilities
Great experience, friendly staff, comfy bed and delicious breakfast
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tomoko

Liked: Cleanliness, amenities, property conditions & facilities
Staff was welcoming and the room was clean.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Joy

Our room was smelly and dingy—cracked tile, stained bathtub. The guy who checked us in was super nice—great staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

DEBBIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel experience. Breakfast was fantastic and staff was kind and helpful.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot well lighted. Staff professional and very polite. Clean rooms.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

DEBBIE

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, service was good and breakfast was great. Very kind and helpful staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

MIchael

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff very helpful
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Tonya

Liked: Cleanliness, amenities, property conditions & facilities
Thus was a very old hotel. Bathroom could have had some updates BUT at least the water was hot.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room for the night
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Syed

Liked: Cleanliness, amenities, property conditions & facilities
Good customer service. Room was good. Breakfast was good
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Good and clean. staff nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and comfortable room
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Will be back.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Yusuf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, the location is in a quiet place, and the property is clean.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Narada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Yazhen

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place and very professional staff.
Stayed 7 nights in Jun 2025
Verified

6/10 Okay

Dale

Liked: Cleanliness, staff & service
The room was pretty run down. I haven't stayed in a Holiday Inn in quite a while and this location didn't make me want to try it again. There were just little things like peeling wall paper, sloppy caulk lines all around the shower. I didn't eat downstairs but my husband did and he seemed satisfied.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and great place to stay!!
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms, front desk very prompt on checking us in and very friendly, great customer service
Stayed 2 nights in May 2025
Verified

10/10 Excellent

janie

Liked: Cleanliness, staff & service, amenities
Everything was wonderful!! We stay here every year around the same date! I would have to say this visit stood out the best. Feont desk was so nice and room was clean. A few hairs in shower.showers
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Aileen

Liked: Amenities
Very friendly staff
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Caroline

Disliked: Cleanliness, staff & service, amenities
Front staff was not supportive and the room key deactivated after breakfast on the day of check out. Never had that experience in my life. Will not be back to this hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tiffany

Hotel is older but nice and clean. Front desk staff is very friendly. Enjoying our stay.
Stayed 1 night in May 2025