I must say that I am totally impressed with the customer service efforts of VRBO and its management staff. My adventure with the processes have been very interesting over the last couple of days but I will say that between VRBO and our host Nancy our trip was very satisfying and I will book time and time again because VRBO shows that they care and our host Nancy was very positive to make sure that all issues of anything that we had were resolved and settled. Thank you so much Nancy and thank you so much VRBO for making our stay a memorable one
The house was very clean and well laid out inside. The Pool was smaller than the pictures made it appear and the spa is only a spa, the spa Does Not get Hot because it is only a spa not a hot tub, we should have read better when booking but I am leaving this on here in case it helps someone else.
The house has room enough for all guests. The kitchen was the perfect size for cooking for the group. The only complaint was the pool was full of leaves and had dirt at the bottom. I was contacted by the co-host Christina who stated she would try to remedy the situation because the pool isn't open until May 1st (not on the listing) Being Easter weekend I understand the difficulty of trying to get someone out there so my husband had to scoop out the leaves for the kids to enjoy the pool. We still had a great time.
This property is functionally great for a large gathering. We slept 4 couples with 7 children and had room to spare. Parking was adequate for four cars, dining room and others in the house plenty big enough. That said, the maintenance of the property is marginal. Toilet fill valve broken, water hammer for the first two days that would wake everyone up when a different toilet was flushed, beds with poor support that bigger people might have broken, 9 total forks (for 15), shower door that doesnât close (the latch installed backwards), a shutter that banged all night in a storm (it finally fell off the house). The owner seems to be trying to âcheap outâ to me on the maintenance. So while I wanted to give this review a 3-star review I deferred to other members of the party who wanted to give the 4 stars.
Extended family (all adults ) stayed for local wedding. Large gathering areas in house. Bunk beds were made for children not adults. Master shower door wouldnât stay closed in use (magnetically). And notified owner of a toilet that wouldnât fill after flushing. (She stated it would be addressed after we left. Also note : there is a surplus charge to heat the hot tub / pool which is not included in rental price ( I was not aware of that ! ) Over all it was clean and beds were comfortable. Large kitchen and dining area was a plus. Owner responded quickly to issues or concerns. Neighborhood is quiet and very nice. Great outdoor seating area also.
Great location and spacious home. Check in and out was super easy. Host was easy to get ahold of. Photos indicate a hot tub but it is non-operational. That is my fault for not reading the description better. Overall very nice home and room for lots of guests.
The neighborhood was peacefull and the home comfortable. Property manager was kind and very helpful. I recommend this property to anyone visiting the area.
Excellent stay, highly recommended. The host was an outstanding communicator, addressing all questions within minutes. The home was immaculate and very large perfect for a large group or for our group of six guys who each wanted their own bedroom.
Very convenient to local golf (which we played each day) as well as restaurants and grocery stores. Plus, Lake Lewisville is only minutes away.
We definitely enjoyed the pool every day; we spent most of our time after golf floating in the pool. We also watched a little football on the large screen TVs.
Honestly, I don't think I would have changed a thing. HIGHLY recommended.
We had a large group...needed 5 bedrooms. The house was great. It had 2 living rooms to spread out kids and adults. It also had a large dining room table and a kitchen table....ample room to eat together or split up. 3 and a half baths worked great. Also, the property has a pool and hot tub but the water was pretty cold on April 15th. Our crazy granddaughters did swim a bit one afternoon. The Highland Village area is very nice with easy shopping and groceries nearby.
Our family gathered for a reunion and enjoyed every amenity. The house had lots of space to facilitate our various activities. We especially enjoyed the pool and hot tub. The host responded quickly to any questions we had. We will cherish many great memories from our stay.
Nice meet up spot for a group, plenty of space. Pool/spa control isn't the most user friendly and the pool temperature needs calibrating, which only effects the coldest days of the year.
This was a great property for us. We normally stay with my sister for Christmas but her house burned down and so we both needed to find a place where we would all fit and this house was perfect! I love that it is pet friendly because even our dogs love to be together when we come visit so that was an important part for us. Property was extremely clean and kitchen was well stocked with everything you need to prepare a meal. Owner was very responsive with any questions that we had.
We used this house for a University retreat with 16 people (all unrelated) and it was great. Kitchen was well situated with pots and pans for cooking for a group and the pool was fun for the group to use. From the listing it's a little hard to get an idea but 2 of the twin beds are inside the master bedroom closet (which is turned into an extra bedroom) but there is no door so just know that if you're booking for a large unrelated group like we did. The host was very accommodating and very fast with communication.