2nd morning deadbolt stuck shut had to leave for work exit room thru a window informed front desk at 5 am got back to hotel after work and had to enter room thru window because nothing had been done they waited until between 5 and 6 pm to then finally address the issue
We did not stayed because one room was infested with bed bugs, we had to cancel because we were a family and needed two rooms, I demanded a refund, if I don't get one I might start using another service.
Check in and didnât even stay because the rooms smelled so bad and we returned the key advising that we didnât want the rooms because of the care and they called us late at night about not checking in and that our room was gonna be given to someone else.