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Sheraton Dallas Hotel by the Galleria

4.0 star property
VIP Access

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Photo gallery for Sheraton Dallas Hotel by the Galleria

Property amenity
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Lobby lounge
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Dallas, TX
  • Place, Galleria Dallas
    ‪7 min walk‬
  • Place, Valley View Center
    ‪20 min walk‬
  • Place, American Airlines Center
    ‪12 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Traditional Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(31 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed

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About this property

Sheraton Dallas Hotel by the Galleria

Hotel with an outdoor pool, 9-minute walk to Galleria Dallas
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas, a free area shuttle and a free shopping centre shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Sheraton Dallas Hotel by the Galleria offers 317 accommodations with laptop-compatible safes and complimentary bottles of water. 55-inch flat-screen televisions come with premium cable channels and Netflix. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Dallas Hotel by the Galleria. During your stay, you're just a quick walk from Galleria Dallas. Features include free WiFi in public areas and a free area shuttle, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Galleria Dallas and 12 minutes from American Airlines Center
  • Free shopping centre and local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sheraton Dallas Hotel by the Galleria offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 12 meeting rooms, and coworking spaces. Event space at this hotel measures 500 square feet (46 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Sheraton Dallas Hotel by the Galleria. An area shuttle within 3 mi and A shopping centre shuttle are free. Parking is available for a fee.

This 4-star Dallas hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Water Fire Grille – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Free shopping centre shuttle
  • Uncovered parking on site (USD 16 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Water Fire Grille

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (500 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1979
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17 per person
  • Uncovered self-parking fee: USD 16 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 12 March and close on 30 September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dallas Galleria Sheraton
Sheraton Dallas Galleria
Sheraton Dallas Galleria Hotel
Sheraton Dallas Hotel Galleria
Sheraton Hotel Dallas Galleria
Sheraton Hotel Galleria
Sheraton Galleria

Sheraton Dallas Hotel by the Galleria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 639 out of 1001 reviews
Rating 8 - Good. 186 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

RoShondra

Travelled with family
Disliked: Staff & service
Staff not too courteous. Didn’t know had to pay for parking as a guess.
Stayed 1 night in Oct 2025

10/10 Excellent

Lina

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Gr8 room
Stayed 2 nights in Oct 2025

10/10 Excellent

Qi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Vinaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Zachary

Stayed 2 nights in Oct 2025

10/10 Excellent

Charles

Stayed 2 nights in Oct 2025

4/10 Poor

Danyale

Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Stayed 1 night in Oct 2025

10/10 Excellent

Jorejma

Stayed 3 nights in Sep 2025

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Sep 2025

10/10 Excellent

mohammed

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great customer service great location
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Oct 2025

2/10 Terrible

Mahshid, Frisco

Stayed 2 nights in Oct 2025

10/10 Excellent

Alonzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Sid

Stayed 4 nights in Oct 2025

10/10 Excellent

Genoveva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds were amazing. I would stay here again just for the beds.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nurmen

Stayed 2 nights in Oct 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Kouri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give this place a 1st as If it wasn’t for the young front desk gentleman And**(front desk) turning it around! We first talked with Sheraton via phone and spoke with a lady (A????) that was extremely rude and nonchalant almost. Also everytime we called (only 3 times) she put us on hold over the course of a hour after telling her why we called. I was ready to cancel my trip then but my friend was visiting with me and so we decided to just keep traveling to the hotel. When we walked in we were instantly greeted by Andre’s welcoming smile. He checked us in and made us feel special by taking his time. At breakfast the next day , I met a lady named Gric***a that was very sweet and attentive. Thankful for Andre turning our first impression of Sheraton around and Gric***a was the cherry on top.
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Stayed 1 night in Sep 2025

6/10 Okay

Jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Just ok
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew, Dallas

Liked: Cleanliness, amenities
Great place for business
Stayed 1 night in Jul 2025

10/10 Excellent

Cameron, Hampton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Sep 2025