It was tolerable. I had 2 different rooms and the bed in each one had dips(sink holes) on each side. The pillows are extremly flat and small. I asked for more and never recived them. The ftont desk staff was kind. I reported an issue with my first room and they immediately offered to switch my room. The linen and towrls could be cleaned 100 % better!!!
The kitchenette was not equipped with any dishes, pots, pans, or utensils. I had to buy everything there, and I wish I had known beforehand. The mattress was horrible, and we could feel the springs in the center of the bed. Did not sleep well at all and experienced back pain. Will not stay there again.
Room stank, electric wires and plugs sticking out - could not change the television from Spanish to English. Front desk did not seem to care. Switched rooms but it was just as bad:
Customer service at check-in and check-out was great â everyone at the front desk was friendly and helpful. Unfortunately, the room itself really needs some attention. There was a half-drunk beer still left in the fridge, the bathroom sink was leaking so badly it left a puddle all over the floor, and the front door didnât close all the way â there was a visible gap in the frame where bugs could easily get in. The AC barely worked, and the sink in the kitchenette was completely clogged with standing water. Definitely appreciate the staffâs kindness, but the room condition could use a lot of improvement.
Kitchenette with no cups,glasses,plates. No shampoo offered. I have never stayed somewhere that did not have complementary shampoo , body wash. A toilet plunger was laying on the ground by the pool. Some rooms were being occupied by people living there. Holes in curtain that light was coming through