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SureStay by Best Western Irving Grapevine DFW North

2.0 star property

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Photo gallery for SureStay by Best Western Irving Grapevine DFW North

Reception
Pool
Fitness facility
Exterior
Standard Room, 1 Queen Bed, Accessible, Bathtub | In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
4325 W John Carpenter Fwy, Irving, TX, 75063
  • Place, Lee Park
    ‪2 min drive‬
  • Place, Grapevine Mills Mall
    ‪5 min drive‬
  • Place, Gaylord Texan Convention Center
    ‪7 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking (with Sofabed)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Jetted Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Suite, 1 Queen Bed, Non Smoking (with Sofabed) | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

SureStay by Best Western Irving Grapevine DFW North

Hotel with free parking, in the vicinity of Irving Convention Center
This smoke-free hotel features a fitness centre, a business centre and laundry facilities. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour front desk, free newspapers and gift shops/newsstands.
SureStay by Best Western Irving Grapevine DFW North offers 134 air-conditioned accommodations with a safe and coffee/tea makers. Premium cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at SureStay by Best Western Irving Grapevine DFW North, you'll be close to Great Wolf Lodge Waterpark. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Extended parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 6 minutes by car from Irving Convention Center and 7 minutes from Toyota Music Factory
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). A fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly SureStay by Best Western Irving Grapevine DFW North. Self parking is free.

This Irving hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 6 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 100 per stay
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: USD 100 per night
  • 0.52 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 6 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Masks are required at the property for guests who have not received COVID-19 vaccination
SureStay by Best Western Irving Grapevine DFW North offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 1:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Days Inn Grapevine
Days Inn Grapevine Hotel
Days Inn Grapevine Hotel Irving Airport North DFW
Days Inn Wyndham Irving Grapevine DFW Airport North Hotel
Days Inn Irving Grapevine Dfw Airport North Hotel Irving
Days Inn Irving Grapevine DFW Airport North Hotel
Days Inn Wyndham Grapevine DFW Airport North Hotel
Days Inn Wyndham Irving Grapevine DFW Airport North
Days Inn Wyndham Grapevine DFW Airport North
Days Inn by Wyndham Irving Grapevine DFW Airport North Hotel
Days Inn by Wyndham Irving Grapevine DFW Airport North Irving

SureStay by Best Western Irving Grapevine DFW North Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 49 out of 137 reviews
Rating 8 - Good. 27 out of 137 reviews
Rating 6 - Okay. 20 out of 137 reviews
Rating 4 - Poor. 15 out of 137 reviews
Rating 2 - Terrible. 26 out of 137 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

jeremiah

Stayed 4 nights in Sep 2025

10/10 Excellent

Usmangani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Nov 2025

6/10 Okay

Iris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes it was
Stayed 1 night in Nov 2025

4/10 Poor

Alexa

Disliked: Staff & service, property conditions & facilities
I
Stayed 1 night in Nov 2025

10/10 Excellent

kenyetta

Liked: Cleanliness, amenities, property conditions & facilities
Great everything
Stayed 1 night in Nov 2025

2/10 Terrible

Sumit

Disliked: Cleanliness, amenities, property conditions & facilities
Hairs all over the blankets , no carts 0 star will never come here again , they lie to u about everything spend 30 or 40 bucks more , then some with quality , broken bed make my back hurt ; breakfast , is joke , nothing to eat , never again at this place , I have video of all hairs on towels and blanket
Hairs on blanket
Hair on blanket
Hair on towels
Hair on towels
Stayed 1 night in Oct 2025

2/10 Terrible

Isai

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE. Horrible. Roaches everywhere and dirty bed sheets. When brought up about any issues there was no accommodation or accountability. Finally when we let them know about the roaches they changed our room but they were not apologetic and took forever for check in and out. Also when asked to speak to the manager they are “never” there till 3am-6am. Would NOT RECOMMEND.
Stayed 1 night in Oct 2025

8/10 Good

Lara, McKinney

Stayed 1 night in Oct 2025

4/10 Poor

Brittani

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Rebecca

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a work trip and unfortunately the experience was disappointing. The check-in process relied on a virtual kiosk, which ended up taking longer than waiting for a staff member. I was also asked to sign a document agreeing to a $25 damage fee and was informed of a pending authorization on my card, but the front desk could not provide any record of that charge when I asked. After finishing the kiosk check-in, my room key did not work and I had to return to the desk to have it reprogrammed. The same issue happened again the next day, which was frustrating after a long day of work. Cleanliness did not meet expectations. The business center area felt cluttered and not well maintained. Upon arrival, there were numerous mattresses stacked outside the building, which did not leave a great first impression. The overall condition of the property could benefit from much better upkeep. The complimentary breakfast was very limited: basic toast, packets of oatmeal and cereal, Yoplait yogurt, oranges, and coffee/tea. It was enough to technically qualify as breakfast, but lacked quality and variety. I was hoping for something more substantial, especially for guests traveling for work. Although the shuttle was punctual, the vehicle was not clean and the ride felt rough. I tried to avoid touching surfaces inside the shuttle because of how unclean it appeared. The location was convenient for my travel needs, but the cleanliness was horrid and staff was lazy.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

ANA, San Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and rest ! Staff was very courteous and understanding!
Stayed 1 night in Oct 2025

6/10 Okay

Rodrigo

Stayed 1 night in Oct 2025

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is a shuttle, but i couldn't/didn't use it. Nice people here
Stayed 1 night in Oct 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Carlos

Stayed 1 night in Oct 2025

6/10 Okay

Dan

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The room itself isn't as big as the pics suggest, however it was sufficient for what we needed (cancelled DFW flight and a cheap enough room). The front desk was very cordial and helpful. Overall it's an older property with some updates to make you not look as close to the dated things around (random DirectTV box hanging on top of the tv, random missing tiles, etc). The biggest issue was the airport shuttle, while it was on time, the smell of gasoline on our clothes was so bad the front desk guy noticed it right away - I'm shocked that van passed inspections being that bad, and the guy driving (the evening/10p shuttle) was talking with an accent that no one in the whole van understood, then he got a little moody when we all had to keep asking him what he was saying.
Stayed 1 night in Oct 2025

2/10 Terrible

Miguel

Stayed 2 nights in Oct 2025

10/10 Excellent

dechanna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 4 nights in Oct 2025

10/10 Excellent

Al

Stayed 1 night in Oct 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roches Blood on sheets
Stayed 2 nights in Oct 2025

8/10 Good

Remington

Liked: Property conditions & facilities
Check in was through a machine so it took awhile but other than that it was a good stay. The room was clean and friendly staff. Unfortunately we left before the breakfast was served so we did not get a chance to try it.
Stayed 1 night in Oct 2025

2/10 Terrible

Michal

Liked: Cleanliness, room comfort
Disliked: Staff & service
Employee repeatedly hung up on me intentionally and then muttered on one occasion, "muther fer" Unprofessional behavior. No courtesy call despite the fact that i requested one, so i ended up missing my shuttle.
Stayed 1 night in Oct 2025

6/10 Okay

Brent

Travelled with family, Travelled with family and small children, Travelled with pets
That I could have my dog with loved that part but the in room toilet is very weak room was clean and good place to lay ur head and it was quiet but what didn't make sense was how the front desk clerk didn't know what a plunger was
Stayed 2 nights in Oct 2025

2/10 Terrible

Timothy

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I had bug bites every time I slept. Toilet didn’t work. stains all over the carpet. The one packaged oatmeal I had was stale
Stayed 3 nights in Oct 2025