Communication and the extent that they went through to make sure someone wasn't falsely using my information to book was superb. I had issues with the air and the maintenance was there quickly to fix the issue. If you plan to get in the pool or anything you may want to bring your own towels.
Overall the apartment was as advertised. The check-in and out process was easy and efficient. The space was clean and conveniently located. My only problem was the noise level. There is a gym in the level directly below the apartment that starts blaring loud music with heavy bass at 5:30 each morning and continues for hours. It is so loud that you can feel the floors and furniture vibrate. Clearly this makes it difficult to sleep. Certainly not the relaxing environment I would hope for on vacation.
Gym directly below the unit started cross fit classes At 5 am every morning with very loud banging musicEntire building smelled like marijuanaHad to find another place to stay and the management Would not even consider a refund of any of my cost for the rentalI would not recommend staying here if you have to be in downtown Dallas