8/10 Good
Michelle
Travelled with family
12 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities
The location is unbeatable being perched on the cliff above Salt Creek. It is not an easy walk to the beach but there is a tram that takes you down and will pick you up. The beach that it goes down to is a very popular beach so depending on the season, it is very crowded. Our room was very nice and clean. They come and do 2 cleanings a day which we liked. The staff who clean the rooms and are at the inside cafe are awesome. We found the staff in the dining areas to be not as great which was surprising. We ate the regular sit down restaurant for breakfast and we only saw our server once when she came and took our order. She never returned. We had to ask others for our coffee, food and bill. It was really strange. The food took over 30 minutes to come out which was fine as we were not in a hurry, just seemed strange. We also experienced really poor service at the 180 out door bar. We waited about 20 minutes to just get our drinks once we ordered them and then our food took even longer. It seemed like our drinks were coming from the inside bar which did not make sense at all. The servers were never around. I really expected more from the onsite restaurants. There was also a fire alarm that went off twice during the night. That was also really strange. We ended up not leaving the room after we opened the doors to see if there was an emergency and looked outside as well. I would not come back here. I would look at other options.
Michelle
Stayed 4 nights in Aug 2025