I've stayed at this location, in the past, however this time was not a pleasant experience. Checking room our room was changed without explanation and was quoted a different price then what was paid. The room we were assigned to reeked of cigarette, beer bottle caps and hair particles was all over the floor. There was a leftover marijuana paraphilia all over the bathroom floor. Even the outside was a trashy. Cigarette butts all over the ground in front of the room doors and in the outside stairwell. The receptionist was very nice and tried to assist as much as he could but it was only so much he could do. Not sure if the establishment is under new management but I definitely do not see us staying here again.
Worst property in Danville. First room had standing water on the floor. Second room smelled like an ash tray, dirty floors, beds looked half made. Did not stay booked another hotel.
This âhotelâ is a run down extended stay with very unsavory looking people milling about. I pulled in the lot and right back out. I didnât feel safe staying here. The photos look nice but are very misleading.
My friend and I obtained our room key from the front desk early the afternoon of June 6. We put our suitcases and food in Room 326 and immediately left. We returned about 10:00 p.m. I went to use the toliet; the room with the toilet and âshowerâ was completely covered in mold. The âtubâ was an old disassembled Jacuzzi tub. Mold covered all the tub openings. Ceiling completely covered by mold, as was most of the three walls. I returned to the office and said we could not stay with all that mold and I wanted my money back. I was told that since I hadnât rejected the room in the first 10 minutes I had the key there would be no refund. We had to leave at 10:00 at night and arrived back in Wendell about midnight. I will probably never use Hotels.com again. I've stopped payment on my AMEX charge as well. The place is a health hazard and should be reported to a licensing department.
When i had an issue with the outlet being Brocken not holding my phone plug in the wall they switched our room right away and they said that they would take care of the outlet. They were very respectable with everything that we needed help with.
Room was not clean.Shower drain was stopped up,when itold the front desk she said someone would be there at 11am to fix.They never showed up.Towels and wash rags had stains on them.Had to go get some from front desk.The ones i got were old hard and cheap.This place needs alot of work.especially houskeeping
Astoria West is a very basic property. It is not fancy. But it was clean and everything was in working order. It is one of the lower priced properties in the Danville area. we were only staying one night so it suited our needs.