When i had an issue with the outlet being Brocken not holding my phone plug in the wall they switched our room right away and they said that they would take care of the outlet. They were very respectable with everything that we needed help with.
Room was not clean.Shower drain was stopped up,when itold the front desk she said someone would be there at 11am to fix.They never showed up.Towels and wash rags had stains on them.Had to go get some from front desk.The ones i got were old hard and cheap.This place needs alot of work.especially houskeeping
Astoria West is a very basic property. It is not fancy. But it was clean and everything was in working order. It is one of the lower priced properties in the Danville area. we were only staying one night so it suited our needs.
Hotel was great, maid came and grabbed our towels and never replaced the 2 she grabbed. Faucet handle fell off and the shower head was stuck on massaging and hurt to shower!
A lot of people drinking and speaking out loud at midnight outside of the room. Please avoid this action because I taken this hotel to rest with my family.
This hotel needs a big upgrade the bathtub had so much rust we did not shower we felt we will be dirtier. The bugs coming through the opening of the door i stuffed a towel under the door