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Holiday Inn Express Toledo West - Napoleon by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Toledo West - Napoleon by IHG

Property entrance
Property amenity
Property entrance
Exterior
Room amenity

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
1290 Independence Dr, Napoleon, OH, 43545
  • Place, Bowling Green State University
    ‪33 min drive‬
  • Place, Toledo Zoo
    ‪35 min drive‬
  • Place, University of Toledo
    ‪38 min drive‬
  • Airport, Toledo, OH (TOL-Toledo Express)
    ‪32 min drive‬

Room options

Room, 2 Queen Beds, Roll-in Shower (Comms, Mobil, Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed, Roll-in Shower (Comms, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Exterior
Comfort Inn & Suites Napoleon
Napoleon
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 423 reviews
The price is CHF 91
includes taxes & fees
5 Jul - 6 Jul
Comfort Inn & Suites Napoleon

About this property

Holiday Inn Express Toledo West - Napoleon by IHG

Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a meeting room and laundry facilities are on-site.
Holiday Inn Express Toledo West - Napoleon by IHG offers 52 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Napoleon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Holiday Inn Express Toledo West - Napoleon by IHG, you'll be within walking distance of Henry County Hospital. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 2-minute drive from Henry County Hospital and a few minutes from East Riverdowns Park
Holiday Inn Express Toledo West - Napoleon by IHG offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Toledo West - Napoleon by IHG.

This Napoleon hotel is smoke free.

Guests are served a free continental breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 12.0 per day.
  • Cots (infant beds) are available for USD 7.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 30 (subject to availability)
  • Crib (infant bed) fee: USD 7.0 per night
  • Rollaway bed fee: USD 12.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Napoleon Inn Suites
Toledo West Napoleon
Holiday Inn Express Toledo West Napoleon by IHG
Holiday Inn Express Toledo West Napoleon an IHG Hotel
Holiday Inn Express Toledo West - Napoleon by IHG Hotel
Holiday Inn Express Toledo West - Napoleon by IHG Napoleon
Holiday Inn Express Toledo West - Napoleon by IHG Hotel Napoleon

Holiday Inn Express Toledo West - Napoleon by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 65 out of 217 reviews
Rating 8 - Good. 77 out of 217 reviews
Rating 6 - Okay. 34 out of 217 reviews
Rating 4 - Poor. 21 out of 217 reviews
Rating 2 - Terrible. 20 out of 217 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean and the staff was very friendly. However, it states there’s a hot tub and there is not it’s out of order.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was very easy and the staff was very friendly. Our room was very clean as was the whole hotel.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short trip

Great location for my trip
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A convenient place to stay

We have stayed here before, so it is a very convenient place. We visited family and went to a local fair. We needed a place to stay that was close to both.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a two night stay. No complaints. My kids enjoyed the pool!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well kept and staff was kind. A little bit off of I-80 but not too bad. We only stopped for the night and the hotel was perfect for the 1 night stay. Room had ample room to unpack suitcases. Shower/bathroom was updated and well maintained.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Sheri

Liked: Cleanliness, amenities, property conditions & facilities
It was only noisy due to being by a highway, but that’s not the fault of the property.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs recycling.
Stayed 1 night in Jan 2023
Verified

2/10 Terrible

Midhilesh

Liked: Cleanliness
Disliked: Staff & service, amenities
I had a prepaid room via Orbitz. Facility charged me an extra $20 for Fees on arrival. It has never happened before.
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Heidi

Disliked: Amenities
Was charged almost 70 dollars more than what i booked it for, there was nothing online stating the pool and Jacuzzi were being redone.
Stayed 1 night in Feb 2023
Verified

2/10 Terrible

Hollie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude- bugs in room

We were in town for my son‘s wedding. We had reserved between everyone and the family 6 to 7 rooms. We were accused of having too many people which was not true. We were accused of smoking in rims, which was not the Indian lady that was working dayshift stared at us Was very rude and made us feel unwelcome. I will never stay here again and I will make sure everybody I know knows that this place is disgusting. We found bugs in our room and when I showed the lady, she told me it wasn’t true, even though I had pictures .
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I did not like was when i booked it said nothing about the swimming pool and hot tub was down permanently,due to a leak in the pool ,which i did not see no water going downcin the pool,and what that has to do with the hot tub not in use,at least they need to be honest with you,i think that they did not want to mess with it,if the pool was leaking then why was their water in the pool
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities
Our Room was dirty and had blood on the bath tub, black hair inside tub, in the sink, and on the tile walls. We found dirt and debris and black hair between the sheets,and called 5 times for clean sheets. Housekeeping was unprofessional and rudely insinuated we were lying about the hair, dirt, etc. We showed her the evidence as well as semen stains on both box springs. Bedside lamps were both broken with flickering lights & Phone Charging ports not working. Housekeeping told us to turn lamps off for safety. Hot tub was closed for repairs. Laundry room and work out area were locked. 1st we were told it was due to a party, then we were told it was locked every Friday, Sat. and Sun. Each time we needed to attend the washer or dryer, we needed to find the one staff member working the night shift, and wait for her to unlock the laundry room. Web site states the gym is open 24 hours, but in reality it is locked Friday through Sunday, with access given by finding a staff member. One of their 2 washing machines were broken,so I stayed up until 4AM doing laundry. Continental breakfast is advertised 7-10am, but staff closed it at 9:30am. We had a 10 hour drive & counted on eating breakfast at the hotel. When I stated that we were verbally told that breakfast ended at 10AM & it was in writing on their website, a female staff member began yelling at me. The male manager kindly brought food items out afterwards. He was the only professional and courteous staff in the entire hotel.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This seem to be a newly renovated hotel which advertised free breakfast but nothing was offered and didn't reflect on a lower rate either and no discount offered. On top of that there are very limited breakfast options around town.
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was nice and the service was friendly but the pool and hot tub were closed and no one told us at check in or when we made our reservation. My kids were very disappointed. Then we came down for breakfast and there was none. Also very disappointed.
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was a really nice place to stay at. Would do it again.
Stayed 3 nights in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The pool wasn't open and no breakfast.
Stayed 1 night in Jul 2021
Verified

8/10 Good

Ronald

Liked: Cleanliness, room comfort
It was a simple no frills hotel.
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We picked the property because it had a spa and pool Working all day in 10 degree weather, spa sounds really good. Upon check in found that pool and spa were closed for remodeling....igh
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Complete filth, no amenities pool being renovated. Rooms horribly dirty, stains and trash, etc.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel looked like it was deserted. Plastic was flapping around all of the windows....it was loud from inside our room. The most disappointing thing of all was that the pool was down for maintenance. I specifically chose it because there WAS a pool. We see our 13 year old grandson 3 times a year so always choose a motel with a pool. Shame on you Expedia....that information is critical and should be included in description.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Leslie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Ugh!

Hotel is under renovations and was not clean. The floor in our room was littered with debri. There were no pop machines. I believe the pool was closed - we didn't fully check because of the dirtyness of the hotel overall. Very disappointing.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Kathy

Pretty clean, but....

We didn’t find the beds to be very comfortable. Our view out the window was of the roof and a satellite dish. There was not a lot of variety or quality of the food served at breakfast. But if you just need a place to sleep on an uncomfortable bed, it’s OK.
Stayed 2 nights in Sep 2019
Verified

4/10 Poor

Megan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Nothing was wrong with the hotel
Stayed 1 night in Sep 2019