Parmi les services offerts, vous trouverez un service de garde d'enfants, un service de nettoyage à sec / blanchisserie et un service de conciergerie
Ă 6 minutes en voiture de Gurudwara Bangla Sahib et Ă 6 minutes de Porte India
Chambre tres sale
bruyante
staff pas tres competent meme si friendly
cafard dans la chambre
Room service correcte
le wifi se deconnecte regulierement donc difficile de travailler
pour 200âŹ/nuit cela ne vait pas un 5 etoiles
We chose this hotel for proximity to elite shopping.
At checkin there were 5 staff people at the desk & they were very distracted & & it took them almost 1/2 hour for them to check us in.
Blasting music from 10 pm to 5 am is not suitable for sleep. We had to change our room at midnight as we could no longer take the noise.
The hotel is in a very good location and it is extremely safe. The breakfast was excellent--freshly made items, lots of variety and good service. But for a 5-star hotel, the wifi was incredibly bad. The connection was unstable during my entire stay. The wi-fi would cut out literally every few minutes. Despite multiple complaints, it did not get better. The other issue was noise. The hotel staff would often gather in the hallways and chat loudly or shout at each other across the hallway, even late in the night.
We stayed for 5 nights at the ashok in room 423 the executive suite. It was a sleepless experience.
The bedroom window did not close and was directly above the banquet hall and outdoor dancing. The lounge room balcony door did not close properly and was directly above a night club. For 5 nights we endured very loud indian music that did not stop until approx 2 am. On the fifth night I rang reception at 11.45pm to ask when it will stop. Was informed at 1.00am. Waited until 1.47am and rang again nothing changed despite promises. Went down to reception at 3.15am to complain. Music was turned down. I rang reception 5 times that night. They promised to stop the music but did not.
This hotel is aware that all rooms above the banquet hall will endure noise all night from their functions and do nothing about it.
It is not a hotel that ensures that guests who pay alot of money to stay, can rest and sleep, instead it puts ahead profits in its entertaining. Only after complaits to the manger were made that were we changed to the the "quiet" area. Management knows and does nothing. Horrible experience in a run down hotel. The bathroom had a window into the bedroom and the lights in the bathroom coud not be turned off except by the pulling out the key at the door. Definitely not 5*
Worse still our inital complaints had not been escalated and the day shift staff apparently knew nothing.