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Naturalis Pamukkale Otel

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Photo gallery for Naturalis Pamukkale Otel

Reception
Children’s play area – outdoor
Exterior
Bar (on property)
Family Quadruple Room, Balcony, Garden View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Coskun Sk. no 28 Pamukkale, 28, Pamukkale, Denizli, 20190
  • Place, Pamukkale-Hierapolis
    ‪2 min walk‬
  • Place, Pamukkale Travertine Terraces
    ‪8 min walk‬
  • Place, Pamukkale Thermal Pools
    ‪19 min walk‬

Room options

View all photos for Deluxe Triple Room, Balcony, Pool View

Deluxe Triple Room, Balcony, Pool View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Triple Room, Balcony, Pool View

10.0 out of 10
Exceptional
(13 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Deluxe Twin Room, Balcony, Garden View

Deluxe Twin Room, Balcony, Garden View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Twin Room, Balcony, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Quadruple Room, Balcony, Mountain View

Deluxe Quadruple Room, Balcony, Mountain View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Quadruple Room, Balcony, Mountain View

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Deluxe Double Room, Balcony, Pool View

Deluxe Double Room, Balcony, Pool View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Double Room, Balcony, Pool View

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room, Balcony, Garden View

Family Quadruple Room, Balcony, Garden View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Family Quadruple Room, Balcony, Garden View

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Triple Room

  • Sleeps 3

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Double Room

  • Sleeps 2

View all photos for Deluxe Family Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Family Room

  • Sleeps 4

View all photos for Family Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Family Room

  • Sleeps 4

View all photos for Deluxe 2-bed Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe 2-bed Room

  • Sleeps 2

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About this property

Naturalis Pamukkale Otel

This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Change of towels is available on request
Naturalis Pamukkale Otel offers 15 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. 49-inch LCD televisions come with premium cable channels.

Bathrooms include a shower, slippers, bidets and hairdryers. This Denizli hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include portable fans and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
During your stay at Naturalis Pamukkale Otel, you're just a quick walk from Pamukkale-Hierapolis. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with facials, body scrubs or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a playground and helicopter/aeroplane tours
  • Within a 10-minute walk of Pamukkale-Hierapolis and Pamukkale Travertine Terraces
  • Airport shuttle service available for a fee
Naturalis Pamukkale Otel offers its guests a full-service spa and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

The luxury Naturalis Pamukkale Otel also features tour/ticket assistance, a garden, and coffee/tea in common area. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4.5-star Denizli hotel is smoke free.

Guests are served a free full breakfast daily from 8:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
On-site venue – restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 15 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • Helicopter/aeroplane tours
  • Outdoor pool
  • Playground
  • Private wine tours
  • TV in common areas

Family friendly

  • Changing table
  • Children's games
  • High chair
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Front entrance ramp
  • Lift (279 centimetre wide door)
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Naturalis Pamukkale Otel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 2500 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: TRY 4000 (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Naturalis Pamukkale Otel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 25723

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Naturalis Pamukkale Otel Hotel
Naturalis Pamukkale Otel Pamukkale
Naturalis Pamukkale Otel Hotel Pamukkale

Naturalis Pamukkale Otel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 83 reviews
Rating 8 - Good. 12 out of 83 reviews
Rating 6 - Okay. 2 out of 83 reviews
Rating 4 - Poor. 5 out of 83 reviews
Rating 2 - Terrible. 1 out of 83 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities
The Room is spacious.Excellent staff services. The hotel close to heirapolis which is the main attraction in pamukkale. The breakfast is included and good.
Stayed 3 nights in Nov 2025

8/10 Good

Istvan

Stayed 2 nights in Oct 2025

4/10 Poor

Jenny

Stayed 1 night in Oct 2025

10/10 Excellent

Juan Carlos Flamenco, Cypress

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Breakfast was awesome! We were served more than enough! The walk to the Hieriapolis was short.
Stayed 1 night in Sep 2025

4/10 Poor

Eliot, LOS ANGELES

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not for the faint of heart Thin walls, painted stark white and lit only by a single overhead fixture outfitted with a blui-ish halogen bulb that emphasized the room’s sparse furnishings. There were no reading lamps and the smell of crude room freshener sent us immediately to open the toom’s only window, which faced the wall of another building. Bad move: there was no screen and mosquitoes came floating in. And then there was the noise. OMG, the noise! In our ground floor toom, we could hear every footstep trodding through the lobby, squalling kids running through the halls, conversations in the lobby and in adjacent rooms. We could hear toilets flushing from all levels, guests walking on the floor above us A spa that had been listed as one of the hotel’s amenities turned out to be a facility in a hotel a little ways away. (We received excellent massages there.) On the plus side,the staff was uniformly pleasant and as helpful as possible. The hotel was clean and well-maintained, though our key often didn’t work. Breakfast was ok and the swimming pool was small but adequate. Location is very good, close by the Hieropolis archaeological zone and Pamukkale’s famous travertines.
Stayed 2 nights in Oct 2025

4/10 Poor

Eliot, LOS ANGELES

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Not for the faint of heart Thin walls, painted stark white and lit only by a single overhead fixture outfitted with a blui-ish halogen bulb that emphasized the room’s sparse furnishings. There were no reading lamps and the smell of crude room freshener sent us immediately to open the toom’s only window, which faced the wall of another building. Bad move: there was no screen and mosquitoes came floating in. And then there was the noise. OMG, the noise! In our ground floor toom, we could hear every footstep trodding through the lobby, squalling kids running through the halls, conversations in the lobby and in adjacent rooms. We could hear toilets flushing from all levels, guests walking on the floor above us A spa that had been listed as one of the hotel’s amenities turned out to be a facility in a hotel a little ways away. (We received excellent massages there.) On the plus side,the staff was uniformly pleasant and as helpful as possible. The hotel was clean and well-maintained, though our key often didn’t work. Breakfast was ok and the swimming pool was small but adequate. Location is very good, close by the Hieropolis archaeological zone and Pamukkale’s famous travertines.
Stayed 2 nights in Oct 2025

8/10 Good

María del Socorro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good
Stayed 1 night in Sep 2025

10/10 Excellent

Karita

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Halil

Liked: Cleanliness, staff & service, property conditions & facilities
This was a cute property that we spent the night in during our travel. It was clean and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a diamond in the rough! It was so very clean and neat! The breakfast was delicious and the staff just as friendly as can be! The pool is beautiful! Everything was perfect and beautiful!
Stayed 2 nights in Sep 2025

8/10 Good

Levon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is new and very clean. The staff were amazing and always willing to help. The pool was a great relief from the heat. Nice and clean. Big Turkish breakfast
Stayed 2 nights in Aug 2025

10/10 Excellent

Gheorghe Teodor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! They were very helpful with all that we needed. We enjoyed our stay very much and breakfast was very good!
Stayed 2 nights in Jul 2025

10/10 Excellent

Saeed

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to sprint water park and food atea
Stayed 1 night in Jul 2025

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our arrival was welcoming, especially at the reception and pool area. The room was okay, but the bathroom had a disturbing sewer smell and lacked proper amenities. Pool access was limited to certain hours. Breakfast was ok and could be improved.
Stayed 1 night in Jul 2025

10/10 Excellent

Shariq

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very good experience with staff and hotel. Hotel is almost new with well designed spacious room. Location too very near to all the restaurants and thermal waters.
Stayed 1 night in Jul 2025

10/10 Excellent

Nasser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean, stuff are so friendly and supportive especially Ferhad, Ayberk and Ege.
Stayed 2 nights in Jun 2025

10/10 Excellent

LIDIJA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zelo dobro,dobra postežba,dobri gostitelji.Lepe sobe in dobra lokacija za ogled pamukal👍💪
Stayed 1 night in May 2025

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, amenities
Otel temiz, kahvaltisi gayet lezzetli çalisanlar çok nazik ve güleryüzlü biz gayet memnun kaldik hersey icin teşekkürler
Stayed 2 nights in Nov 2025

10/10 Excellent

Zekai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Hasan

Stayed 1 night in Nov 2025

4/10 Poor

hilal

Liked: Cleanliness
Disliked: Staff & service, amenities
personeller hiç güler yüzlü değil. karşılama desen yok. kahvaltısı güzeldi. oda beklediğimi gibi değildi. daha ferah ve güzel zannetmiştim. açıkcası 3 gün konakladık fakat kendimi huzurlu hissedemedim
Stayed 3 nights in Oct 2025

10/10 Excellent

engin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Otelin içi, kahvaltı alanı, odası tümüyle çok temizdi.Her zaman böyle devam edin, hiçbir başarı tesadüf değildir
Stayed 1 night in Oct 2025

4/10 Poor

Tayfun

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

fatma

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2025