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Prime Plaza Hotel Sanur - Bali

4.0 star property
VIP Access

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Photo gallery for Prime Plaza Hotel Sanur - Bali

2 bars/lounges, poolside bar
Creator video - submitted by ptitca perepelitca
Lobby
Garden
2 bars/lounges, poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Jl. Hang Tuah, No. 46, Sanur, Denpasar, Bali, 80228
  • Place, Sanur Marina
    ‪6 min walk‬
  • Place, Sanur Port
    ‪7 min walk‬
  • Place, Sanur Beach
    ‪12 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Room, Balcony (No Children)

Premier Room, Balcony (No Children) | In-room safe, desk, free WiFi, bed sheets

Premier Room, Balcony (No Children)

8.6 out of 10
Excellent
(4 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room

Premier Room | In-room safe, desk, free WiFi, bed sheets

Premier Room

9.0 out of 10
Wonderful
(4 reviews)
  • 29 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Courtyard Pool Access Room

Courtyard Pool Access Room | In-room safe, desk, free WiFi, bed sheets

Courtyard Pool Access Room

  • 4 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Flash Sale at Double or Twin Room with Pool View

In-room safe, desk, free WiFi, bed sheets

Flash Sale at Double or Twin Room with Pool View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite Room

Suite Room | In-room safe, desk, free WiFi, bed sheets

Suite Room

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family Suites

Two Bedroom Family Suites | In-room safe, desk, free WiFi, bed sheets

Two Bedroom Family Suites

  • 130 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Room, Pool Access

Room, Pool Access | In-room safe, desk, free WiFi, bed sheets

Room, Pool Access

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Room, Pool View

In-room safe, desk, free WiFi, bed sheets

Room, Pool View

8.4 out of 10
Very good
(15 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

Prime Plaza Hotel Sanur - Bali

Family-friendly resort connected to the convention centre in Denpasar with 2 restaurants
This smoke-free resort features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
Prime Plaza Hotel Sanur - Bali offers 329 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 32-inch flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms.
Our customers tell us that they can't get enough of the pool at Prime Plaza Hotel Sanur - Bali. During your stay, you'll be connected to the convention centre and just a quick walk from Sanur Marina. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge in a treatment at the full-service spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the pool and the helpful staff
  • Just a 4-minute drive from Sanur Beach and 14 minutes from Kuta Beach
  • Free local-area shuttle service
Prime Plaza Hotel Sanur - Bali offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre and meeting rooms are available. A children's pool, a hot tub, and a fitness centre are also featured at the family-friendly Prime Plaza Hotel Sanur - Bali. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Denpasar resort is smoke free.

Prime Plaza Hotel Sanur - Bali has 2 restaurants serving breakfast and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests are required to download the Peduli Lindungi mobile app to their smartphone or tablet prior to check-in. The app is used to for contact tracing and is required to access the property’s common areas.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Prime Plaza Hotel Sanur - Bali

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 600000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 24 per vehicle (one-way)
  • Rollaway bed fee: USD 600000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prime Plaza Hotel Sanur - Bali offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 8120009833215

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sanur Plaza
Hotel Sanur Plaza Paradise
Sanur Paradise Plaza
Prime Plaza Hotel Sanur Bali Denpasar
Sanur Plaza Hotel
Sanur Plaza Paradise
Sanur Plaza Paradise Hotel
Sanur Paradise Plaza Hotel Sanur
Sanur Paradise Plaza Suites Bali
Paradise Plaza Hotel
Sanur Paradise Plaza Hotel Bali
Paradise Plaza
Prime Plaza Hotel Sanur Bali
Prime Plaza Sanur Bali
Sanur Paradise Plaza Hotel
Prime Plaza ur Bali npasar

Prime Plaza Hotel Sanur - Bali Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 232 out of 570 reviews
Rating 8 - Good. 230 out of 570 reviews
Rating 6 - Okay. 82 out of 570 reviews
Rating 4 - Poor. 13 out of 570 reviews
Rating 2 - Terrible. 13 out of 570 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nicole

Stayed 5 nights in Sep 2025

10/10 Excellent

Marta, Commack

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was very good. A lot of variety. Walkable distance to the beach and to the port if you are planning to go to Nusa Penida. Rooms are specious and clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Rohan

Stayed 5 nights in Sep 2025

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities, room comfort

5 night stay

Booked a pool view room, got a room looking over a pond when you looked out the window. Was told by reception that the room we were given was an upgraded room! no balcony’s on any rooms! Room was kept clean daily. Staff all very friendly and helpful. Vast amount of breakfast choices, could do installing a proper coffee machine instead of just basic coffee & tea, also tissues on the tables would be good as I don’t think being told to blow your nose on a linen napkin is very hygienic! Bar staff were all friendly and interested in our stay. Food in the Komono restaurant by the pool was outstanding and experienced afternoon tea for 2, by the pool, which was lovely, could do with taking away one of the sweet options and putting an extra savoury roll on. Overall a lovely hotel just not having a balcony wasn’t for us as assumed a pool view room would have balcony!
Stayed 5 nights in Sep 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had few massages. Brilliant by Nina and Udyina Everything is close by...walkable. A great hotel. Enjoyed it very much.
Stayed 5 nights in Sep 2025

10/10 Excellent

Haavard

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Marta

Travelled with family
Liked: Cleanliness, staff & service
Everything has been very good, but we were overcharged at the bar. Please be careful and check your bills before paying.
Stayed 2 nights in Sep 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

marvin

Stayed 3 nights in Aug 2025

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Hotel was comfortable with good selection for breakfast, restaurant was great. the room was very large, unfortunately we had to change room because the shower was in the bath- I was unable to get in it- due to knee replacement. They gave us the same room with a separate shower; very helpful. I found the pool too difficult to get in , there is only a ladder to enter/ exit. or large steps without rail. I had communicated with the hotel prior to booking to ask about access etc. obviously lost in translation. Overall a nice hotel with good amenities; but not recommended if you have mobility problems. Staff lovely as always in Bali.
Stayed 6 nights in Aug 2025

8/10 Good

Corrado

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a fabulous hotel in Sanur especially if you are planning on going across to the islands of Lembongan or Penida after or during your stay as it’s a 10 mins walk to the boat port. The staff are excellent at the hotel and it’s a nice big spacious hotel with a lovely reception area and cafe/bar in the lobby which serves food and nice selection of drinks. Room is spacious and comfortable with excellent A/C. Very nice relaxing pool area with a cafe bar next to it. Breakfast…..fabulous buffet choice for breakfast. Such an amazing selection of foods, fruits and sweet items. This is a great choice of hotel and only 5 mins walk to the beach area where you can find lots of cafes and a nice beach walk along the front.
Stayed 1 night in Aug 2025

8/10 Good

Sally

Liked: Property conditions & facilities, room comfort
The pool was like a water park. Great for kids and you g families, pool volley ball and super soakers. Not ideal for couples looking for a relaxing getaway.
Stayed 2 nights in Aug 2025

10/10 Excellent

Wilma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine and the cleanes too. The employes was very helpful and always with smile in face.
Stayed 1 night in Aug 2025

10/10 Excellent

Colleen, Portland

Liked: Cleanliness
Everything was top notch, and reasonably priced, too, especially the delicious dinner menu and the Balinese massage at the spa.
Stayed 2 nights in Jul 2025

10/10 Excellent

Vanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Food choice excellent.
Stayed 7 nights in Jun 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Great breakfast, great staff
Stayed 4 nights in Jun 2025

6/10 Okay

Linda

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Purvesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in May 2025

8/10 Good

Nani

Stayed 5 nights in May 2025

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent. Very nice and catering. Rooms were clean and hotel was always kept very clean.
Stayed 7 nights in May 2025

10/10 Excellent

Graham

Liked: Cleanliness, amenities, property conditions & facilities
A lovely place to stay, would certainly go back
Stayed 5 nights in May 2025

8/10 Good

Susan, Underdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a great pool area. Breakfast options were great. Staff were all very friendly and accommodating. Downside the area did not have a lot of good dining options.
Stayed 1 night in May 2025

10/10 Excellent

Toh Kian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean hospitable. Staff were helpful and FB food preparation need improvement
Stayed 3 nights in May 2025