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Shangri-La Resort, Shangri-La

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Photo gallery for Shangri-La Resort, Shangri-La

Garden views, open daily
Lobby
Lobby
Indoor pool, lifeguards on site
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
No. 1, Chicika Street, Jiantang Town, Deqin, Yunnan, 337009
  • Place, Diqing Culture Expo Center
    ‪13 min walk‬
  • Place, Ganden Sumtseling Monastery
    ‪19 min walk‬
  • Place, Dukezong Ancient Town
    ‪3 min drive‬
  • Airport, Gyalthang (DIG-Diqing)
    ‪8 min drive‬

Room options

View all photos for Oxygen Deluxe King

Premium bedding, minibar, in-room safe, individually decorated

Oxygen Deluxe King

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Oxygen Executive Suite King

Oxygen Executive Suite King | Premium bedding, minibar, in-room safe, individually decorated

Oxygen Executive Suite King

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Oxygen Deluxe Twin

Premium bedding, minibar, in-room safe, individually decorated

Oxygen Deluxe Twin

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Oxygen Deluxe Panoramic Room King

Premium bedding, minibar, in-room safe, individually decorated

Oxygen Deluxe Panoramic Room King

  • Hill view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Oxygen Deluxe Panoramic Room Twin

Premium bedding, minibar, in-room safe, individually decorated

Oxygen Deluxe Panoramic Room Twin

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Oxygen Deluxe Mountain View Twin

Premium bedding, minibar, in-room safe, individually decorated

Oxygen Deluxe Mountain View Twin

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Oxygen Deluxe Mountain View King

Premium bedding, minibar, in-room safe, individually decorated

Oxygen Deluxe Mountain View King

  • Hill view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Shangri-La Resort, Shangri-La

Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and free train station pick-up. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. Change of towels is available on request
Shangri-La Resort, Shangri-La offers 228 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. A pillow menu is available. 45-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, designer toiletries and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A health club and complimentary bicycles are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision. Guests aged under 6 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Shangri-La Resort, Shangri-La, you'll be connected to a shopping centre and within walking distance of Ganden Sumtseling Monastery. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Free self-parking
  • Enjoy garden views while dining at 旅者酒廊
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from Ganden Sumtseling Monastery and a few minutes from Dukezong Ancient Town
  • Free airport, train station pick-up and train station drop-off shuttle service
As a guest of Shangri-La Resort, Shangri-La, you'll find an indoor pool, a health club, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

You'll find a business centre on site. Event space at this hotel measures 20667 square feet (1920 square metres) and includes conference space. A terrace, barbecue grills, and tour/ticket assistance are also featured at the luxury Shangri-La Resort, Shangri-La. A roundtrip airport shuttle (available 24 hours), A train station pick-up shuttle and A train station drop-off shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Deqin hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
旅者酒廊 – Overlooking the garden, this bar only serves light fare.
Ani's Kitchen – Overlooking the garden, this buffet restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle
  • Free train station pick-up shuttle from 9:00 AM to 11:00 PM
  • Train station shuttle at scheduled times, on request
  • Free train station drop-off
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 138 for adults and CNY 69 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Ani's Kitchen
  • 旅者酒廊

Things to do

  • Billiards/pool table
  • Farming classes
  • Free bicycle rentals
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • Table tennis

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20,667 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Bathroom emergency pull cord
  • Hardwood flooring in public areas
  • Lift (150 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 9 floors
  • Art Deco architecture
  • At least 80% organic food
  • Banquet hall
  • Built in 2015
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Locally sourced food prioritised
  • Reception hall
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Resort, Shangri-La

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 138 for adults and from CNY 69 for children
  • Rollaway bed fee: CNY 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shangri-La Resort, Shangri-La offers transfers from the train station. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hylandia Shangri Hotel
Hylandia Shangri Shangri-La
Hylandia Shangri
Hylandia Shangri-La Hotel Shangri-La
Hylandia Shangri-La Hotel
Hylandia Shangri-La Shangri-La
Hylandia Shangri-La
Shangri-La Resort Shangri-La Deqin
Shangri-La Shangri-La Deqin
Shangri Resort, Shangri Deqin
Shangri-La Resort, Shangri-La Hotel
Shangri-La Resort, Shangri-La Deqin
Shangri-La Resort, Shangri-La Hotel Deqin

Shangri-La Resort, Shangri-La Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 28 out of 47 reviews
Rating 8 - Good. 9 out of 47 reviews
Rating 6 - Okay. 6 out of 47 reviews
Rating 4 - Poor. 2 out of 47 reviews
Rating 2 - Terrible. 2 out of 47 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Guo

Liked: Staff & service, amenities, property conditions & facilities
A great place to stay in Banna
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand old hotel - massive lobby with many cosy sitting areas. Room were a little small but nice bathrooms. A bit dark if you’re trying to make up.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ai Sin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shangri-La Hotel in Shangri-La

This is a very premium Shangri-La experience in Shangri-La. Love the stay of this hotel. This hotel is also located at a strategic location.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, room comfort

Very pleasant stay because of the hotel staff

The amazing staff more than made up for the hotel’s aged look and feel. I really had a very comfortable and happy time staying in the hotel that could surely do with a makeover.
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Chenguang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality and service
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort

Not a 5 Star Hotel

I traveled around the world a lot and have stayed in many 5 stars hotel. This was not even closed to that.
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Long Thiam

Liked: Cleanliness
Overall condition is good, but, not a up to date hotel, opened since 2015, but facility is considered old. Need some effort to bring up the facility. Bath tub also not working.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities
Hotel bem localizado confortável com vista e bom serviço
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sungtae

Liked: Cleanliness, staff & service, amenities
시설 좋고 깨끗했습니다. 샹그릴라에서 편하게 묵었습니다. 수영장 gym도 좋았어요
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
到香格里拉当然一定要入住香格里拉大酒店啦！！ 果然五星级的酒店服务超棒，当初自己在订房的时候疏忽订到了吸烟房，当下打电话与酒店联系的时候麻烦他们帮我备注有更改成非吸烟房，结果入住当天才知道当天满房，所以帮我们升等到亲子的非吸烟房，而且房间还特地放了一个帐篷，小孩开心极了，晚上挑战自己一个人入睡成功，爸爸妈妈也难得一觉好眠。谢谢酒店的贴心
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

JIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

除了餐廳，都很好

來到香格里拉怎能不住一下香格里拉😂 總體來說，服務很好，特意安排了送機。 一進門就聞到了熟悉的味道，reception跟客房還是喜歡的感覺。可惜的是，本來想在去機場前在餐廳隨便吃點東西。結果點餐後幾乎一個小時中廚都還沒出餐，追問之下告知還要再等差不多一個小時。一怒之下，在酒店隔壁的蒼蠅小館28塊解決問題。
花200+要等兩個小時，花28僅僅15分鐘
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generally good

In general the hotel is good, location and staff especially. The two areas that require some sort of improvement are room air-conditioning and the quality of available food, especially breakfast, both very disappointing.
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good services and good location
Stayed 1 night in Jun 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店地處獨克宗古城步行15分鐘內，藏式設計，雖然已經落成挺久了，維護得還是可以的。規模算是香格里拉市內最好的酒店了。房間大小適中，配免費飲用水，還有加濕器。不過隔音有待提高。早餐現在已經恢復自助式。性價比不錯！
Stayed 1 night in May 2020
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Awesome (and expensive) property. Staff was exceptionally helpful. Great property to stay on at least one trip to Shangri-La.
Stayed 6 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
环境和设施都不错
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Addison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, excellent food options and wonderful staff.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy with our stay

Comfortable room, friendly staff. There is an oxygen room for guest who have high attitude sickness To rest. The Chinese restaurant serve nice food and with reasonable price. My husband was having high attitude sickness, the hotel staff was so nice to offer him porridge and milk to help him feel better.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful room

Highly recommend for a stay at Shangri-la. Great location and I would stay there again anytime.
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Bo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
房间破旧，不干净。 酒店中餐厅根本不配香格里拉酒店的大名，酒店里能吃饭的餐厅可以说没有。总而言之，不能以别的香格里拉酒店的形象来想象香格里拉的香格里拉酒店。 我的建议是，住过香格里拉酒店的最好不要入住香格里拉的香格里拉酒店，以免失望。
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Pui Sin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

十分滿意

在香格里拉住香格里拉酒店感覺特別親切。除了餐飲有點失望其他都很滿意，以為有香宮中餐可以滿足我們但只有個有點失望的自助餐。遺忘了充電寶在酒店，他們安排寄回。值得一贊。
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is so comfortable to stay there and the breakfast is very delicious.
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, as to be expected of a Shang. Comfortable room, knowledgeable and friendly staff, and great breakfast spread. Nothing to complain about. You pay for what you get, no unpleasant surprise and this is certainly well within our expectation. We wandered around the hotel vicinity, within 5 mins walk, discovered a local market around the corner that is truly fascinating, If you have 1 hour to spare, worth exploring!
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Chiao Chiao

Shangri-la lived up to its name.

We had a really wonderful stay. The hotel is mmaculately clean and beautiful. The staff were really helpful and efficient.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well maintained hotel in a good location

Good location and short walk to the old town. Room was clean and well maintained. It was also a nice touch that the room came with a humidifier as the air was rather dry in Shangri-La. Service was good except during breakfast when we had to try a few times to get the staff attention as they were all busy clearing tables (possibly rushing for lunch prep since we were down for breakfast later).
Stayed 1 night in Jun 2018