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Quality Inn & Suites Des Moines - Merle Hay Road

2.5 star property

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Photo gallery for Quality Inn & Suites Des Moines - Merle Hay Road

Lobby
Desk, iron/ironing board, rollaway beds, free WiFi
Indoor pool, pool loungers
Desk, iron/ironing board, rollaway beds, free WiFi
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4995 Merle Hay Rd, Des Moines, IA, 50322
  • Place, Merle Hay Mall
    ‪3 min drive‬
  • Place, Drake University
    ‪8 min drive‬
  • Place, Jordan Creek Town Center
    ‪11 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(40 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(45 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, two bedside lamps, a telephone, a television, a dresser, and a door.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, two bedside lamps, a telephone, a television, a dresser, and a door.

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Quality Inn & Suites Des Moines - Merle Hay Road

Along with an indoor pool, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Quality Inn & Suites Des Moines - Merle Hay Road offers 116 air-conditioned accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Des Moines - Merle Hay Road. During your stay, you'll be within walking distance of Merle Hay Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a meeting room
  • 8 minutes by car from Drake University and 11 minutes from Casey's Center
  • Dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served. An indoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn & Suites Des Moines - Merle Hay Road. Self parking is free.

This Des Moines hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Des Moines
Quality Inn Des Moines
Quality Inn Suites
Quality Inn Suites Des Moines Merle Hay Road
Quality Inn & Suites Des Moines - Merle Hay Road Hotel
Quality Inn & Suites Des Moines - Merle Hay Road Des Moines

Quality Inn & Suites Des Moines - Merle Hay Road Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 394 out of 1001 reviews
Rating 8 - Good. 270 out of 1001 reviews
Rating 6 - Okay. 145 out of 1001 reviews
Rating 4 - Poor. 85 out of 1001 reviews
Rating 2 - Terrible. 107 out of 1001 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Eric

Good motel for the price.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Helpful and friendly staff, great breakfast and clean room!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
large room and very comfortable. Breakfast is excellent.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here before so what we expected.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alonzo

Was very clean staff is very nice and I would recommend it to friends
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious and filling. Amazing hosts. Our stay was happy and safe. The owners were very accommodating. Will recommend to others. Thank you so very much the staff made our day truly thankful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Yes friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to laundry. Staff was awesome, very friendly. Housekeeping was very polite. Dogs will be dogs, they bark.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness
The room was very clean. Nice bathroom.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 8 nights in Feb 2026
Verified

6/10 Okay

Michael

Not a great breakfast selection.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Apr 2026
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
More charging portals.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tw

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Alistra

The room was clean enough and the staff is very friendly, the only thing I think, they should sell both water bottles and laundry detergent on the premises for convenience, overall I’m having a great stay, I would definitely stay here again if I ever come back to Iowa .
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Michele

Liked: Cleanliness, staff & service
I was very happy with my room. Comfortable bed, soft sheets and pillows. I had a great sleep 😴. My only complaint is the air freshener that is pumped through the lobby and hallways is very toxic and offensive, please tone it down or get rid of it for everyone’s safety.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Dale

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good but the breakfast food could have been hotter temperature wise.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Richar

Liked: Cleanliness, amenities, property conditions & facilities
A nice service and countroble stay!!!!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alonzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good and the variety was absolutely beautiful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good love their biscuits so soft & moist. The room was nice, clean, and spacious bed was very comfortable.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Dzemal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is huge, everything was clean and functional. It is a bit of an older property, but for that price, it is very acceptable. I recommend it. Thank you!
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Henshel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Affordable but a little old in terms of furnitures, equipments. Bed is small as well as the pillows. Bathroom old as well. Takes forever for water to drain. Above all, staffs are welcoming and nice
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected, it was an excellent stay.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, amenities, property conditions & facilities
I enjoy staying here, the employees are always nice and helpful. Rooms are clean and the hotel is in a convenient location.
Stayed 1 night in Oct 2025