They still owe me a 150 refund for an incorrect charge. Not sure if or how I will get that back. They said they can't reverse it. My car got towed, even though I had a parking permit (they didn't see it under the frost on window). The TV didn't work, the bathtub was missing the plug, kitchen was lacking (at least get some salt), only two shower towels provided, light bulb in bedroom didn't work, tons of random hair and dirt from previous visitors, ran out of toilet paper, even asked for more with no response. Don't expect help on the weekend. Parking lot is not directly behind the building. Every door and elevator needs a key, and you only get one, so consider that if traveling as a pair or family. The area is loud: you will be directly next to a the train tracks, fire department, a huge construction site, homeless shelter with lots of random yelling and screaming, your neighbor practices his saxophone - all right outside your window.