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Sonesta Essential Des Moines

2.0 star property

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Suite, Multiple Beds | Desk, iron/ironing board, rollaway beds, free WiFi
Property amenity
Restaurant
Restaurant
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

View in a map
4755 Merle Hay Road, Des Moines, IA, 50322
  • Merle Hay Mall
    ‪3 min drive‬
  • Drake University
    ‪8 min drive‬
  • Casey's Center
    ‪13 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub | Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed

7.4 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Desk, iron/ironing board, rollaway beds, free WiFi

Suite, Multiple Beds

  • Sleeps 6
  • 3 Queen Beds

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About this property

Sonesta Essential Des Moines

Hotel in Des Moines with free breakfast and 24-hour front desk
Along with coffee/tea in a common area, this hotel has a meeting room and laundry facilities. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, ATM/banking services and a banquet hall are on-site. Housekeeping is available on request.
Sonesta Essential Des Moines offers 150 air-conditioned accommodations with complimentary bottles of water and an iron/ironing board. Televisions come with premium satellite channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hairdryers can be requested.

During your stay at Sonesta Essential Des Moines, you'll be within walking distance of Merle Hay Mall. Free breakfast, free WiFi in public areas and free self-parking are available. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a meeting room, laundry facilities and a lift
  • 8 minutes by car from Drake University and 11 minutes from Casey's Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Sonesta Essential Des Moines also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Des Moines hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay
  • Administrative fee: USD 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Econo Lodge Inn Moines/Merle Hays Road Des Moines
Econo Lodge Moines/Merle Hays Road
Econo Lodge Moines/Merle Hays Road Des Moines
Econo Lodge Inn Moines/Merle Hays Road Des Moines
Econo Lodge Inn Moines/Merle Hays Road
Econo Lodge Moines/Merle Hays Road Des Moines
Econo Lodge Moines/Merle Hays Road
Hotel Econo Lodge Inn & Suites - Des Moines/Merle Hays Road
Econo Lodge Inn & Suites - Des Moines/Merle Hays Road Des Moines
Econo Lodge Inn Suites Des Moines/Merle Hays Road
Econo Moines Merle Hays Road
Sonesta Essential Des Moines Hotel
Sonesta Essential Des Moines Des Moines
Sonesta Essential Des Moines Hotel Des Moines
Econo Lodge Inn Suites Des Moines/Merle Hays Road

Sonesta Essential Des Moines Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 340 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 176 out of 1001 reviews
Rating 4 - Poor. 100 out of 1001 reviews
Rating 2 - Terrible. 118 out of 1001 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very clean and looked new. Short of staff at front desk but everything else very well done. Excellent room and breakfast for a surprisingly low price.
Stayed 1 night in Jun 2025

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute stop. Had a room available at a reasonable price.
Stayed 1 night in Jun 2025

6/10 Okay

Cartiea

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It took over ten minutes to find someone to get checked in. There were hairs in the sink like someone had just shaved. Hair on the bathroom floor, the duvets had food spots on them. I don’t think it was stains because of the color and texture. Would not stay again.
Stayed 1 night in May 2025

6/10 Okay

Steve

Stayed 1 night in May 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Stayed 1 night in May 2025

8/10 Good

Xavier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normally I stay downtown or higher end hotels but I had a good time at the hotel. My room was right next to parking spot and I got good deal thru online booking. Nice updates. Breakfast could have been more options and wish the gym was available but I found one down the street from where I was.
Stayed 2 nights in May 2025

8/10 Good

Denise

Liked: Cleanliness, amenities
Stayed 3 nights in May 2025

8/10 Good

Lois

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

10/10 Excellent

Faidatou

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Disliked: Room comfort
My stay wasn’t too bad but I don’t think I would recommend this place to anyone or be back. Everything seems updated and clean in the inside
Stayed 2 nights in May 2025

2/10 Terrible

Joe

Business traveller
Do not stay here. Had to leave after one night. Horrible place
Stayed 3 nights in May 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Essy access both to the hotel and to the room. Close to amenities
Stayed 1 night in May 2025

8/10 Good

Maria Loraine, Yorba Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Stayed 2 nights in Apr 2025

4/10 Poor

george

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took 20 minutes for someone to come to front desk to check in. Room smelled like bad food, none of the washers or dryers worked floors were very dirty, specially in the hallways and stairs.
Stayed 2 nights in May 2025

10/10 Excellent

Yamile

Stayed 1 night in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Picture and actual not the same

We had to use the refrigerator. Terrible noise. Window screen torn apart. Bathroom door handle falling apart. Toilet seat loose. Had to be bag of eggs thrown into warmer. Both days they were cold. Pillows to small. On the bright side shower was nice.
Stayed 2 nights in May 2025

8/10 Good

Kaden

Stayed 1 night in May 2025

10/10 Excellent

Dakota

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Kim

Travelled with family
Liked: Staff & service

Getting a Contact High

The room and lobby were clean, but the entire third floor smelled like marijuana smoke. Not sure if it was a guest(s) or stuck in the ventilation system. It was pretty annoying.
Stayed 1 night in May 2025

10/10 Excellent

Vanessa Lyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel ♥️
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good time
Stayed 1 night in May 2025

10/10 Excellent

reuben

Stayed 2 nights in May 2025