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West Des Moines Marriott

3.5 star property

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Photo gallery for West Des Moines Marriott

Lounge
Property video
Meeting facility
Lobby
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
1250 Jordan Creek Parkway, West Des Moines, IA, 50266
  • Place, UnityPoint Health - Methodist West Hospital
    ‪19 min walk‬
  • Place, Mercy Medical Center West Lakes
    ‪2 min drive‬
  • Place, Jordan Creek Town Center
    ‪2 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Concierge desk
Hyatt Place West Des Moines Jordan Creek
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,010 reviews
The price is CHF 81
includes taxes & fees
15 Mar - 16 Mar
Hyatt Place West Des Moines Jordan Creek

About this property

West Des Moines Marriott

This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
West Des Moines Marriott offers 219 accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at West Des Moines Marriott, you'll be within walking distance of Jordan Creek Town Center. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy American cuisine while dining at Two Rivers Grille
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and wedding services
  • On-site recreation includes a gym
  • Just a 2-minute drive from Jordan Creek Town Center and 6 minutes from Living History Farms
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
West Des Moines Marriott offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 9128 square feet (848 square metres) and includes conference space. The business-friendly West Des Moines Marriott also features gift shops/newsstands, a garden, and concierge services. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3.5-star West Des Moines hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily.
Two Rivers Grille – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available for a fee: USD 9 to 13 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Two Rivers Grille

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • 24-hour business centre
  • 9,128 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar near toilet (61 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1980
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9 to 13 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Hotel West Moines
Marriott West Des Moines Hotel West Des Moines
West Moines Marriott Hotel
West Moines Marriott
West Des Moines Marriott Hotel
West Des Moines Marriott West Des Moines
West Des Moines Marriott Hotel West Des Moines

West Des Moines Marriott Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 1001 reviews
Rating 8 - Good. 270 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Teresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I would give a great review about the hotel general, but the fact I was scammed by the front desk clerk makes me give these small stars. Which I will dispute my credit card bill. We were 20 minutes early. I asked if we were able to check in early otherwise we could come back and he made me think that sure you can check in early. Let me move things around so you can not once did he ask or tell me that this was a charge he even told me to put my credit card in as proof as a identification and I was charged just to check in 20 minutes early without my consent!
Stayed 1 night in Nov 2025

2/10 Terrible

Bobbi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was rude. Room was filthy. Sleep in your car it'll be better
Stayed 1 night in Nov 2025

8/10 Good

Dr. Cory

Stayed 2 nights in Nov 2025

10/10 Excellent

Samir, rochester

Liked: Cleanliness, amenities, property conditions & facilities
This hotel it’s very clean with very friendly staff, I would highly recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

xiangyang

Stayed 1 night in Nov 2025

10/10 Excellent

Clarinda

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great service food and people. Very friendly and helpful staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Miranda

Travelled with family
Liked: Cleanliness, staff & service, amenities
High standards at the Marriott. I love this place.
Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Kyle

Stayed 2 nights in Oct 2025

10/10 Excellent

Kathy

Stayed 1 night in Oct 2025

8/10 Good

Misty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t know there was a breakfast available. Room was fairly clean. Shower had a few spots that were questionable. Vents in bathroom needed cleaned.
Stayed 1 night in Oct 2025

8/10 Good

Lisa, Raleigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would stay again
Stayed 3 nights in Jul 2025

10/10 Excellent

Wade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a maintenance issue and didn’t have a double bed room like I had reserved. They took care of it quickly by giving us 2 rooms for the price of 1. You learn most about a business when things aren’t going as planned and they passed with flying colors. The night manager was amazing!
Stayed 1 night in Sep 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and comfortable. Very clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Very excellent service
Stayed 1 night in Aug 2025

10/10 Excellent

Patti

Stayed 1 night in Aug 2025

10/10 Excellent

Ellen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, clean rooms, comfy beds
Stayed 1 night in Aug 2025

8/10 Good

John

Stayed 1 night in Aug 2025

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They represent Des Moines well

Jim & April took a terrible 1st day experience at a terrible experience at a different hotel and turned the trip into quite an enjoyable stay. The entire place and the staff were fantastic.
Stayed 2 nights in Aug 2025

6/10 Okay

Kelsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a urine smell to it and the bathroom had remnants of something brown on the wall behind the sink. The bed was pretty firm too.
Stayed 1 night in Aug 2025

10/10 Excellent

Ella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at this place!!
Stayed 1 night in Aug 2025

10/10 Excellent

Anela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very open lobby with active fireplace and bar. Plenty of seating. Excellent check in staff!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Roberta

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel within seconds of highway entrance (I80). Super clean, quiet, updated rooms with very comfortable bed and bedding, modern furniture and decor, huge TV, nice bathroom and walk-in shower with great lighting. NO yucky carpet, it’s all hard flooring in pristine condition! The grounds are clean with a large grassy area alongside the building to walk my little dog. Self parking is plentiful and convenient right outside the front door. Pleasant, friendly staff make this hotel a great pick! I’ve stayed here previously when passing through Iowa and would stay again! Highly recommend West DesMoines Marriott!
Stayed 1 night in Jul 2025