The property rental cost me 5k to accommodate 8 people, but three beds were unavailable. The day before we arrived, we were informed that the golf cart was broken and received a refund that would only cover half of the cost for the rental of a replacement. We were not informed that the bunk beds and trundle bed would be unavailable until the day of our arrival. We had three unavailable beds and in return, they dropped off one air mattress at the house for three teenagers. We were never able to enjoy the living area together because the teens had to use it as their sleeping area. Never, were we offered a different property. This was my first vacation to Florida after losing my mother, who loved when I would bring her to the beach. I paid 5k for a property with no golf cart (as advertised), sleeping accommodations for 4 adults (when 7 were needed), two beds in a side room that, in the photos appear to be twin beds but in reality were approximately 48" long (like a toddler or a dog bed) and a private pool whose pump quit working in the middle of our vacation week, which I reported immediately but no one ever addressed. I am very reluctant to ever trust Emerald Coast Vacation Rentals for future holiday plans. A truly sad and expensive disappointment.